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All Journal Journal of Telenursing (JOTING)
Nurwidji Nurwidji
Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto
Health Professions Nursing

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Shift Kerja dan Beban Kerja dengan Tingkat Stres Tenaga Kesehatan Post Pandemi COVID-19 Ketut Suka; Sulis Diana; Nurwidji Nurwidji; Dhonna Anggreni
Journal of Telenursing (JOTING) Vol 5 No 1 (2023): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v5i1.5151

Abstract

This study aims to determine the relationship between work shifts and workload with the level of work stress among Gerokgak Health Center health workers. The method used is quantitative analysis through a cross-sectional approach. The results showed that work shifts and work stress levels obtained values (p=0.000 and r=0.846), and workload and work stress levels obtained values (p=0.000 and r=0.777). In conclusion, work shifts and workload have a significant positive relationship and influence on work stress levels. Keywords: Workload, Work Shift, Work Stress Level
Kualitas Pelayanan terhadap Kepuasan Pasien Rawat Inap saat Post Pandemi COVID-19 Aji Bharata; Sulis Diana; Nurwidji Nurwidji; Dhonna Anggreni
Journal of Telenursing (JOTING) Vol 5 No 1 (2023): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v5i1.5263

Abstract

This study aims to determine the Quality of Service on Inpatient Satisfaction during the Post Pandemic COVID-19 in the Arjuna Room of Kerta Usada Hospital. This research method is an analytical survey with an explanatory approach. The results showed that all independent variables of service quality, which included Reliability (X1=0.283), Responsiveness (X2=0.292), Assurance (X3=0.450), Empathy (X4=0.407), and Tangibles (X5=0.282) were significantly related to satisfaction inpatients. In conclusion, it shows that assurance has the most significant influence on patient satisfaction. Keywords: Patient Satisfaction, Service Quality, Post Pandemic
Co-Authors Aji Bharata Dhonna Anggreni Ketut Suka Sulis Diana