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All Journal Jurnal Manajemen Widyadari : Jurnal Pendidikan Jurnal Manajemen Pelayanan Hotel IDEI: Jurnal Ekonomi & Bisnis Jurnal Ilmiah Satyagraha Jurnal Ilmiah Cakrawarti Asia Pacific Journal of Management and Education EMAS Society
I Nyoman Resa Adhika, I Nyoman Resa
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : Jurnal Manajemen Pelayanan Hotel

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The Mediating Role of Competence in the Influence of Job Characteristics on Job Satisfaction Adhika, I Nyoman Resa
Jurnal Manajemen Pelayanan Hotel Vol 8 No 2 (2024): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.080210

Abstract

This study aims to analyze the mediating role of competence in the influence of job characteristics on employee job satisfaction at The Vira Boutique Hotel and Suites Bali. Job characteristics including skill variety, task identity, task significance, autonomy, and feedback are considered as factors that contribute to the development of employee competence, which in turn increases job satisfaction. The sample used in this study was 55 hotel employees. The results showed that job characteristics significantly influenced competence and job satisfaction. Competence also played a significant mediating role in the relationship between job characteristics and job satisfaction.
Co-Authors Gunari, Kadek Diah Ida Ayu Nyoman Yuliastuti Lestari, Putu Eka Cindy Ni Luh Gede Putu Purnawati Ni Putu Yeni Astiti Putra, I Komang Trisna Eka Putu Novia Hapsari Ardianti SETIAWAN JODI, I WAYAN GEDE ANTOK Yasa, I Komang Agus Merta