Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
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This Author published in this journals
All Journal Journal of Hospital Administration and Management (JHAM) Awal Bros Journal of Community Development
Mey Sarah Azhari
STIKes Awal Bros Pekanbaru
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Medicine & Pharmacology Public Health Social Sciences

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KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RUMAH SAKIT SELASIH KABUPATEN PELALAWAN Mey Sarah Azhari; Lilik Istikhairyah
Journal of Hospital Administration and Management Vol 1 No 2 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/jham.v2i1.218

Abstract

Health services are an integral part of hospitals, which have a very strategic position in an effort to improve the quality of service for consumers who come to the hospital. The purpose of this systematic review was to describe the relationship between caring and therapeutic communication with service quality in hospitals. The method used by searching the article database consists of quantitative studies collected from the 2015-2020 scholar base database. The results show that caring is good so that patients feel satisfied and good therapeutic communication so that patients feel satisfied with the quality provided in health services. The conclusion that the quality of health services has an influence on the frequency of patient satisfaction levels, the better the quality of health services, the better the frequency of patient satisfaction levels. So, there is a significant relationship between caring and therapeutic communication with the quality of nursing services.
PENYULUHAN TENTANG PEMANFAATAN FASILITAS KESEHATAN PADA WARGA KELURAHAN KULIM Muhammad Firdaus; Shelly Angella; Jihan Syahada; Mey Sarah Azhari
Awal Bros Journal of Community Development Vol 2 No 2 (2021): Jurnal Pengabdian Masyarakat Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v2i2.129

Abstract

Health is one of the basic needs of every human being because healthy people can live, develop and work better.  The availability of health care facilities is an important integral part of basic health services for the community and has a very strategic role in accelerating the improvement of public health status and in controlling population growth.  Many people in Indonesia still do not use health facilities properly. Lack of knowledge about health facilities can give its own harm to people who are in need of emergency treatment, it is the duty of students to educate the public about this problem. People activities carried out at the home of one the residents who participated in the activity in Kulim Village. As for the results of this activity, almost all residents understand the benefits of health facilities. This activity can also increase public awareness about the use of health facilities.
Co-Authors Jihan Syahada Lilik Istikhairyah Muhammad Firdaus Shelly Angella