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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENUMPANG KMP. SANGKE PALANGGA DI PELABUHAN PENYEBERANGAN BIRA-JAMPEA-LABUAN BAJO PT. ASDP INDONESIA FERRY (PERSERO) CABANG SELAYAR PADA MASA PANDEMI COVID-19 Nurul Wahyuni; Muh. Ichwan Musa; Muhammad Ilham Wardhana Haeruddin; Romansyah Sahabuddin; Zainal Ruma
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, dan Pendidikan Vol. 2 No. 3 (2023): February
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v2i3.701

Abstract

Study this aim for know Influence Proof Physical, Reliability, Power Response, Guarantee and Empathy in a manner Partial and simultaneous To Satisfaction passenger’s camp. Sangke Palangga in the Harbour Crossing Bira - Jampea -Labuan Bajo PT. ASDP Indonesia Ferry (Persero) Branch Selayar on Period Covid-19 pandemic. Type study is Quantitative. Study this use Approach descriptive. Population study this is whole passenger’s camp. Sangke Palangga in the harbour crossing Bira-Jampea-Labuan Bajo PT. ASDP Indonesia Ferry (Persero) branch Selayar a total of 14,736 people were taken from 2020 to with 2021 on period the covid-19 pandemic. And samples on study this is 100 people. Technique data collection carried out with share questionnaire. The technique of data analysis used is analysis multiple linear regression with use Statistical Product Service Solution (SPSS) version 13. The results of study this show that variable proof physical there is influence positive and significant in a manner Partial to satisfaction passenger. Variable reliability there is influence positive and significant in a manner Partial to satisfaction passenger. Variable power responsive there is influence positive and significant in a manner Partial to satisfaction passenger. Variable guarantee there is influence positive and significant in a manner Partial to satisfaction passenger. Variable empathy there is influence positive and s significant in a manner Partial to satisfaction passenger. Variable proof physical, reliability, power response, guarantee and empathy there is influence positive and significant in a manner simultaneous to satisfaction passenger.
Kemampuan Menerjemahkan Kalimat Bahasa Mandarin Siswa Kelas X SMK Penerbangan Hasanuddin Makassar Nurul Wahyuni; Syarifah Fatimah Al ilmullah; Arini Junaeny
CHANGLUN: Chinese Language, Literature, Culture and Linguistic Vol 3 No 2 (2024): December 2024
Publisher : Program Studi D3 Bahasa Mandarin Fakultas Ilmu Budaya Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.changlun.2024.3.2.13584

Abstract

Penelitian ini merupakan penelitian deskriptif kuantitatif yang bertujuan untuk memperoleh data tentang kemampuan menerjemahkan kalimat bahasa Mandarin siswa kelas X SMK Penerbangan Hasanuddin Makassar. Populasi dalam penelitian ini yaitu, siswa kelas X SMK Penerbangan Hasanuddin Makassar dengan jumlah 16 orang. Teknik yang digunakan dalam pengambilan sampel dilakukan dengan menggunakan total sampling. Maka sampel penelitian ini adalah siswa kelas X dengan jumlah 16 siswa. Data penelitian ini dipeoleh Dari mencocokkan terjemahan kalimat dan menerjemahkan kalimat. Data dianalisis dengan menggunakan teknik presentase dengan hasil 90,3%. Hasil penelitian menunjukkan bahwa tingkat kemampuan menerjemahkan kalimat bahasa Mandarin siswa berada pada kategori sangat mampu (90,3%).