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All Journal JURNAL EKONOMI SAKTI (JES) Jurnal Ekonomi
Afifah Miftakhul Jannah
Unknown Affiliation
Economics, Econometrics & Finance

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PENGARUH FITUR LAYANAN DAN KEMUDAHAN MENGGUNAKAN M-BANKING BSI TERHADAP KEPUASAN NASABAH Afifah Miftakhul Jannah; Dian Nova Hastari
Jurnal Ekonomi Sakti Vol 12 No 1 (2023)
Publisher : LPPM - STIE SAKTI ALAM KERINCI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36272/jes.v12i1.243

Abstract

This study aims to determine the effect of service features and convenience on customer satisfaction in transactions using Bank Syariah Indonesia M-Banking. The objects in this study are customers who use m-banking BSI throughout Soloraya. In this study, 149 samples were taken and the data were tested using validation and reliability tests. As for the effect of the t test, it was processed using SPSS version 26. The results showed that the research on service features and convenience had an influence on customer satisfaction with BSI m-banking users throughout Soloraya.
Analysis Of The Effect Of Company Size And Capital Structure On The Financial Performance Of The Banking Sector Listed On The Indonesia Stock Exchange In 2020-2022 Afifah Miftakhul Jannah; Mahameru Rosy Rochmatullah
Jurnal Ekonomi Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024
Publisher : SEAN Institute

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Abstract

Financial performance analysis is performed to measure the achievement of the company from the financial side. This study aims to analyze the significance of the influence of company size and capital structure on the financial performance of banking sector companies listed on the Indonesia Stock Exchange (IDX) during the period 2020-2022. The type of data used is quantitative data with secondary data sources, namely data obtained from each banking sector company website or obtained from the official website of the Indonesia Stock Exchange (IDX) www.idx.co.id. the sample used in this study were 29 companies. Sampling technique using purposive sampling method. The method of data collection using documentation with data analysis techniques using classical assumption test, multiple regression analysis, coefficient of determination, t test, and F test. The results of this study indicate that the size of the company has a significant positive effect on the company's financial performance. While the capital structure has a significant negative effect on the company's financial performance.
Co-Authors Dian Nova Hastari Mahameru Rosy Rochmatullah