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All Journal International Journal Mathla'ul Anwar of Halal Issues Al-Idaroh Indonesian Journal of Da'wah Management Scholars
Indah Masruroh
UIN Fatmawati Sukarno Bengkulu
Religion Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Other

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PENGUATAN STANDARD OPERATING PROCEDURE (SOP) LAYANAN SERTIFIKASI HALAL DI UNIVERSITAS PERSPEKTIF EMPLOYE BRANDING Khozin Zaki; Suhirman; Qum Zaidan Marhani; Husnawiyah; Indah Masruroh
International Journal Mathla’ul Anwar of Halal Issues Vol. 3 No. 1 (2023)
Publisher : Universitas Mathla’ul Anwar Banten

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Abstract

Abstrak. Tujuan: Sertifikasi halal saat ini sudah menjadi layanan yang diregulasi oleh Badan Penyelenggara Jaminan Produk Halal Kementerian Agama Republik Indonesia. Masyarakat sebagai pengguna memerlukan layanan yang mudah dijangkau. BPJPH melalui Pusat Halal yang ada di Universitas melakukan pengelolaan layanan yang efektif dan efisien. Metode: Jenis Penelitian ini menggunakan penelitian kualitatif. Melalui proses perancangan standard operating procedure layanan sertifikat halal di universitas. Hasil dan Pembahasan: dalam hal ini UIN Fatmawati Sukarno Bengkulu melalui internalisasi nilai inti aparatur sipil negara BerAKHLAK : Berorientasi Pelayanan, Akuntabel, Kompeten, Harmonis, Loyal, Adaptif, dan Kompetitif. Kesimpulan: Hasil penelitian ini berupa flowchart yang menjadi bagian dari penguatan standard operating procedure untuk memberikan layanan terbaik dalam proses sertifikasi halal di perguruan tinggi.  
The Mosque Committee Conflict: An Ethnographic Study Ummi Sa’adah; Muhammad Isa; Indah Masruroh
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 02 (2025): October - March
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i02.18

Abstract

Purpose – This study examines the factors causing conflict within a religious institution, in this case, a mosque, and the reconciliation process. Design/methodology/approach – The ethnographic approach was employed as a qualitative research method due to the protracted and intricate nature of the conflict phase at Nasrullah Mosque in Bengkulu City, Indonesia. The data collection process was initiated in 2022, with the intensive phase of interviews taking place from June to December 2024. Findings – Poor financial transparency was identified as the underlying cause of the problems that arose at Nasrullah Mosque. The failure of mosque administrators to furnish financial reports resulted in the manipulation of the mechanism for replacing mosque leaders. Ethnic issues and differences in religious practices were used to remove several leaders who were critical of the accountability of mosque funds. Research implications – The findings of this study are of particular utility to practitioners and mosque administrators, as they underscore the necessity for enhanced transparency, accountability, and effective communication in the resolution of conflicts. Originality/value – Disputes over mosque management rights are seldom documented in an ethnographic context. A substantial body of research has previously focused on conflicts between mosques and their surrounding communities. Paper type - Research paper
TRADISI KOMUNIKASI SIMBOLIK DAN KONSTRUKSI MAKNA BUDAYA PETUGAS JENANG PADA MASYARAKAT LEMBAK KOTA BENGKULU Indah Masruroh; Erwin Rochmansyah
Al-Idaroh: Media Pemikiran Manajemen Dakwah Vol 6 No 1 (2026): Al-idaroh, Maret 2026
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi Islam Institut Agama Islam (IAI) Al-Azhaar Lubuklinggau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53888/alidaroh.v6i1.1024

Abstract

This research aims to describe how indigenous people in Bengkulu City welcome guests. The role of the language and culture of the waiter, known as Jenang, is symbolic in the process of serving various dishes. The food menu served in front of guests by jenang apparently has its own meaning. This tradition not only functions as a social activity, but also as a means of cultural da'wah that shows how Islamic teachings about honoring guests are implemented in real action. This research method uses a qualitative approach. Data sources were obtained from observation, interviews and documentation. The data analysis technique uses triangulation. The results of this research show that there are special requirements for someone to serve as a Jenang officer, and not just anyone can carry out the duties and roles. Then, there are many meanings to the simple menu served. The number of dishes must be odd, not including rice. Of course, this is a unique feature of tradition which indicates that local traditions can be a stronghold of Islamic values ​​as well as a media for preaching that is contextual and relevant throughout time.
Co-Authors Erwin Rochmansyah Husnawiyah Khozin Zaki Muhammad Isa Qum Zaidan Marhani Suhirman Ummi Sa’adah