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Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti
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ANALISIS KUALITAS PELAYANAN PADA STUDIO BARBERSHOP Lukas Leko Pati; Ni Luh Putu Erma Mertaningrum; Cokorda Istri Mas Kusumaningrat
Jurnal Ilmu Sosial dan Ilmu Politik Vol. 37 No. 1 (2023): Januari-Juni 2023
Publisher : Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52318/jisip.2023.v37.1.1

Abstract

This study aims to measure the quality of service provided by Studio Barbershop. This research was conducted because there were customer complaints about this barbershop’s service. The number of respondents involved in this study was sixty. The numbers of the respondents who were under 20 years old, 20-30 years old, 31-40 years old, and 41-50 years old were respectively 10 (16.7%), 33 (55%), 9 (15%), and 8 (13.3%). The service quality of Studio Barbershop, based on all parameters, reached a score of 3,194. This figure was in the score range of 3,025 to 3,600. Thus, the quality of service provided by Studio Barbershop was classified as very good. The quality of service in terms of tangibility only reached a total score of 197 which was in the score range of 157 to 204. Therefore, it was classified as quite good.
Relationship Between Working Hours and Gojek Driver Income in Denpasar City I Wayan Sugiartana; Aditya Manggala R.S.; Komang Trisna Eka Putra; Ni Made Puriati; Cokorda Istri Mas Kusumaningrat
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 11 No. 1 (2023)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v11i1.65768

Abstract

The purpose of this study was to determine the working hours and income of GOJEK drivers in Denpasar, Bali, as well as the relationship between working hours and income of GOJEK drivers in Denpasar, Bali. This type of research is quantitative research using a correlative research design. The population of this study consisted of 1275 GOJEK drivers in the city of Denpasar. The sample for this study was determined using the Slovin formula which determined 304 GOJEK drivers in Denpasar City. Data collection using a questionnaire was analyzed using descriptive analysis and Pearson Product Moment correlation analysis using SPSS 24.0 for Windows. The results showed that the working time of GOJEK drivers in Denpasar Bali was 26 people (8.55%) in the high category, 178 people (58.55%) in the medium category and 100 people (32.89%) in the low category. ) very high category of 20 people (6.58%), high category of 26 people (8.55%), medium category of 154 people (50.66%), low category of 86 people (28.29%) and very low category of 18 people (5.92%), and length of service has a significant relationship with the income of GOJEK drivers in Denpasar. The city of Bali has a correlation value of 0.787 and a significance value of more than 0.000 less than α = 0.05.
Relationship Between Working Hours and Gojek Driver Income in Denpasar City I Wayan Sugiartana; Aditya Manggala R.S.; Komang Trisna Eka Putra; Ni Made Puriati; Cokorda Istri Mas Kusumaningrat
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 11 No. 1 (2023)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v11i1.65768

Abstract

The purpose of this study was to determine the working hours and income of GOJEK drivers in Denpasar, Bali, as well as the relationship between working hours and income of GOJEK drivers in Denpasar, Bali. This type of research is quantitative research using a correlative research design. The population of this study consisted of 1275 GOJEK drivers in the city of Denpasar. The sample for this study was determined using the Slovin formula which determined 304 GOJEK drivers in Denpasar City. Data collection using a questionnaire was analyzed using descriptive analysis and Pearson Product Moment correlation analysis using SPSS 24.0 for Windows. The results showed that the working time of GOJEK drivers in Denpasar Bali was 26 people (8.55%) in the high category, 178 people (58.55%) in the medium category and 100 people (32.89%) in the low category. ) very high category of 20 people (6.58%), high category of 26 people (8.55%), medium category of 154 people (50.66%), low category of 86 people (28.29%) and very low category of 18 people (5.92%), and length of service has a significant relationship with the income of GOJEK drivers in Denpasar. The city of Bali has a correlation value of 0.787 and a significance value of more than 0.000 less than α = 0.05.
PENGARUH BRAND IMAGE TERHADAP KEPUTUSAN PENGGUNAAN LAYANAN JASA PADA MELIA LAUNDRY & DRY CLEANING OUTLET HAYAM WURUK I Wayan Sugiartana; Cokorda Istri Mas Kusumaningrat
Journal of Innovation Research and Knowledge Vol. 5 No. 8 (2026): Januari 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Brand image is very important in determining consumer decisions to use laundry & dry cleaning services, where an effective brand image can build the character of a company's products. Melia Laundry & Dry Cleaning has a good image among consumers which is using premium quality and environmentally friendly laundry chemicals. In this research, researchers can use quantitative data types, and researchers also use primary data sources and secondary data sources. The data analysis technique that the researcher used was SPSS type 26. The number of samples in this study was 68 respondents. The selection of respondents used an accidental or accidental sampling technique (Sugiyono 2012) which means it was based on someone who by chance had or was currently using the services of Melia Laundry & Dry Cleaning Outlet Hayam Wuruk. By using the SPSS method it can be seen that the t-count value is 7.518 > t-table 1.997. In accordance with the criteria, if t-count > t-table then H0 is rejected and Ha is accepted, meaning that there is a positive and significant influence between brand image on the decision to use services.
Co-Authors Aditya Manggala R.S. I Wayan Sugiartana Komang Trisna Eka Putra Lukas Leko Pati NI LUH PUTU ERMA MERTANINGRUM Ni Made Puriati Putra, I Komang Trisna Eka