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All Journal Ekuitas: Jurnal Pendidikan Ekonomi Jurnal Ilmu Sosial dan Ilmu Politik Ekuitas Jurnal Pnedidikan Ekonomi
Cokorda Istri Mas Kusumaningrat
Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Wira Bhakti
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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ANALISIS KUALITAS PELAYANAN PADA STUDIO BARBERSHOP Lukas Leko Pati; Ni Luh Putu Erma Mertaningrum; Cokorda Istri Mas Kusumaningrat
Jurnal Ilmu Sosial dan Ilmu Politik Vol. 37 No. 1 (2023): Januari-Juni 2023
Publisher : Sekolah Tinggi Ilmu Sosial Politik Wira Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52318/jisip.2023.v37.1.1

Abstract

This study aims to measure the quality of service provided by Studio Barbershop. This research was conducted because there were customer complaints about this barbershop’s service. The number of respondents involved in this study was sixty. The numbers of the respondents who were under 20 years old, 20-30 years old, 31-40 years old, and 41-50 years old were respectively 10 (16.7%), 33 (55%), 9 (15%), and 8 (13.3%). The service quality of Studio Barbershop, based on all parameters, reached a score of 3,194. This figure was in the score range of 3,025 to 3,600. Thus, the quality of service provided by Studio Barbershop was classified as very good. The quality of service in terms of tangibility only reached a total score of 197 which was in the score range of 157 to 204. Therefore, it was classified as quite good.
Relationship Between Working Hours and Gojek Driver Income in Denpasar City I Wayan Sugiartana; Aditya Manggala R.S.; Komang Trisna Eka Putra; Ni Made Puriati; Cokorda Istri Mas Kusumaningrat
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 11 No. 1 (2023)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v11i1.65768

Abstract

The purpose of this study was to determine the working hours and income of GOJEK drivers in Denpasar, Bali, as well as the relationship between working hours and income of GOJEK drivers in Denpasar, Bali. This type of research is quantitative research using a correlative research design. The population of this study consisted of 1275 GOJEK drivers in the city of Denpasar. The sample for this study was determined using the Slovin formula which determined 304 GOJEK drivers in Denpasar City. Data collection using a questionnaire was analyzed using descriptive analysis and Pearson Product Moment correlation analysis using SPSS 24.0 for Windows. The results showed that the working time of GOJEK drivers in Denpasar Bali was 26 people (8.55%) in the high category, 178 people (58.55%) in the medium category and 100 people (32.89%) in the low category. ) very high category of 20 people (6.58%), high category of 26 people (8.55%), medium category of 154 people (50.66%), low category of 86 people (28.29%) and very low category of 18 people (5.92%), and length of service has a significant relationship with the income of GOJEK drivers in Denpasar. The city of Bali has a correlation value of 0.787 and a significance value of more than 0.000 less than α = 0.05.
Relationship Between Working Hours and Gojek Driver Income in Denpasar City I Wayan Sugiartana; Aditya Manggala R.S.; Komang Trisna Eka Putra; Ni Made Puriati; Cokorda Istri Mas Kusumaningrat
Ekuitas: Jurnal Pendidikan Ekonomi Vol. 11 No. 1 (2023)
Publisher : Fakultas Ekonomi Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ekuitas.v11i1.65768

Abstract

The purpose of this study was to determine the working hours and income of GOJEK drivers in Denpasar, Bali, as well as the relationship between working hours and income of GOJEK drivers in Denpasar, Bali. This type of research is quantitative research using a correlative research design. The population of this study consisted of 1275 GOJEK drivers in the city of Denpasar. The sample for this study was determined using the Slovin formula which determined 304 GOJEK drivers in Denpasar City. Data collection using a questionnaire was analyzed using descriptive analysis and Pearson Product Moment correlation analysis using SPSS 24.0 for Windows. The results showed that the working time of GOJEK drivers in Denpasar Bali was 26 people (8.55%) in the high category, 178 people (58.55%) in the medium category and 100 people (32.89%) in the low category. ) very high category of 20 people (6.58%), high category of 26 people (8.55%), medium category of 154 people (50.66%), low category of 86 people (28.29%) and very low category of 18 people (5.92%), and length of service has a significant relationship with the income of GOJEK drivers in Denpasar. The city of Bali has a correlation value of 0.787 and a significance value of more than 0.000 less than α = 0.05.
Co-Authors Aditya Manggala R.S. I Wayan Sugiartana Komang Trisna Eka Putra Lukas Leko Pati NI LUH PUTU ERMA MERTANINGRUM Ni Made Puriati Putra, I Komang Trisna Eka