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EVALUATION OF RESERVATION SYSTEM SUCCESS USING DELONE AND MCLEAN METHOD AT PT. MABRUK HOTEL Maman Masyhuri; Nilo Legowo
International Journal of Economy, Education and Entrepreneurship Vol. 3 No. 1 (2023): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v3i1.109

Abstract

This research intends to determine the relationship between system quality, information quality, and service quality as exogenous variables to system use and user satisfaction as an endogenous variable, then test to determine the effect of system use and user satisfaction of the net benefit variable. This research uses the Delone & McLean success model and probability sampling technique of 97 respondents from guest hotels in Mambruk who use or have used the reservation system. The method of study used to test the reservation system was SEM (Structural Equation Modeling), along with path analysis performed with lisrel 8.0. Application to describe the relationship of variables latent indicators (measurement models) and relationships between latent variables (structural models), and the results showed that the t-value of system quality (1.25), information quality (0,56), and user satisfaction (0,48) were not significant. However, service quality (3,59) is essential for the system use variable. System quality (5.07), information quality (4.22), and service quality (5.95) significantly affect the user satisfaction variable, then user satisfaction (3.61) and system use (2.06) were significant to the net benefit variable. Fit model is a good fit based on the criteria GOF (Goodness of appropriate) with the results of the chi-square 274.06, with a significance level of probability (0.0013), the degree of freedom 240, RMSEA (0.038), ECVI (48.85), AIC (394.06), CAIC (4775.85), NFI (0.93), NNFI (0.98), CFI (0.98), IFI (0.98), AGFI (0.76), PGFI 0.65). The influence value of system quality (0,22), information quality (0,16), and service quality (0,36) to system use and user satisfaction, then influence the relationship value of user satisfaction (0,62) to system use and net benefit. The achievement of reservation system success results in effectiveness and efficiency in using the reservation system
Analisis Dan Desain Aplikasi Perpustakaan Untuk Transformasi Pembelajaran Di SMK Malnu Menes Mochammad Darip; Maman Masyhuri
BETRIK Vol. 16 No. 01 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/ag0s0c52

Abstract

Di era transformasi digital, peran perpustakaan sekolah menjadi semakin penting dalam memfasilitasi akses informasi dan literasi bagi siswa dan guru. Namun, keterbatasan akses informasi dan kurangnya inovasi teknologi masih menjadi kendala di SMK Malnu Menes, meskipun memiliki perpustakaan dengan koleksi buku yang memadai dan akses internet namun sistem pengelolaannya masih konvensional, sehingga mempengaruhi penilaian akreditasi. Penelitian ini bertujuan untuk membangun dan menerapkan aplikasi perpustakaan berbasis web sebagai solusi untuk meningkatkan akses informasi dan literasi digital, serta mengevaluasi dampaknya terhadap transformasi pembelajaran. Berdasarkan langkah-langkah penelitian yang dilakukan menggunakan pendekatan studi kasus, rancang bangun aplikasi perpustakaan berbasis web berhasil diimplementasikan dan sesuai dengan kebutuhan pengguna, dengan hasil pengujian usability user mencapai rata-rata 80,92% dari empat instrumen yang diuji. Pernyataan-pernyataan dari keempat instrumen yang diuji melalui kuisioner dinyatakan valid dan reliabel, dengan nilai Cronbach’s alpha di atas 0,7. Implementasi aplikasi perpustakaan berbasis web di SMK Malnu Menes terbukti efektif dan efisien dalam transformasi pembelajaran, terlihat dari hasil tes usability dengan rata-rata sebesar 90,71%. Seiring dengan meningkatnya prestasi akademik siswa dan literasi tenaga pendidik, diharapkan pihak sekolah SMK Malnu Menes akan mendapatkan penilaian yang lebih baik dalam standar akreditasi.
Web-Based Information System Design For Printing Services at CV.MRF Business Using Laravel Framework Adhitya Ramadhan; Gagah Dwiki Putra Aryono; Maman Masyhuri
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/a61hdt98

Abstract

CV. MRF as a digital printing company, faces an operational crisis with a 23% monthly order error rate, 48-72-hour customer response time, and 15% potential customer loss due to a manual WhatsApp-spreadsheet system creating a 3.5-hour processing bottleneck per order, representing 78% of Indonesian printing SMEs. This research develops an innovative hybrid Waterfall methodology with integration checkpoints for the printing SME sector, creating a cost-effective digital transformation model with 180% ROI and 35% lower total cost of ownership than existing commercial solutions. Integrated Laravel system encompasses an automated workflow engine, dual authentication, real-time tracking, Midtrans payment gateway, and automated WhatsApp notifications. Black box testing results show a 100% success rate for 45 test cases with 83% operational efficiency improvement, processing time reduction from 30 minutes to 5 minutes, conversion rate increase from 65% to 92%, and 95% data accuracy. Scientific contribution produces a replicable methodology and performance metrics framework for 200+ similar printing businesses, providing benchmarking standards for the national printing sector digital transformation.
Audit of the SRIKANDI Information System at the Banten Regional Library and Archives Department using the COBIT 5 Framework Putri Rizqa Ramadhian; Gagah Dwiki Putra Aryono; Maman Masyhuri
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 10 No. 3 (2025): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/yp9vec46

Abstract

Digital transformation in the Indonesian government requires reliable and standardized information systems to support quality public services. The Integrated Dynamic Archives Information System (SRIKANDI) is a mandatory archival application for government agencies but faces various technical challenges in implementation. This research aims to evaluate SRIKANDI implementation at the Banten Regional Library and Archives Office using the COBIT 5 framework to identify system maturity levels and areas requiring improvement. The research method uses a quantitative approach with a case study, implementing the COBIT 5 Process Assessment Model (PAM) on EDM01, DSS01, and DSS03 domains through triangulation of observation, interviews, and documentation studies. Research results show the system is at capability level 1 with scores of DSS03 (80%), EDM01 (61.11%), and DSS01 (16.66%), indicating a gap of 2 to achieve target level 3. The study concludes that SRIKANDI has been operational but requires improved documentation, process standardization, and supporting feature implementation to achieve optimal maturity level in supporting digital archival transformation.