Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Pelayanan Publik Journal of Innovative and Creativity
Santrio Kamaluddin
universitas Yapis Papua
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Transportation Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Implementation Of Public Services In The Digital Era As A Public Information Media Regional Government Of Jayapura Regency, Papua Province Muhammad Sawir; Salahudin Robo; Faisal Abubakar; Santrio Kamaluddin
Jurnal Manajemen Pelayanan Publik Vol 6, No 2 (2023): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v6i2.45532

Abstract

Technology is present in human life with the intention of facilitating all kinds of activities that can be accessed by the community. As a result, technology is considered to have a fairly high efficiency value. Along with the development of the technological era, the government has managed to take advantage of this to carry out activities related to public services that have a clear legal basis for implementation, but there are still people in Jayapura Regency who do not know about the website, due to different constraints in each sub-district. The purpose of this study is to find out whether the Jayapura Regency Regional Government Website has been operating properly, as well as to identify the challenges faced and possible solutions. Alvaro Roscha's theory is used in this qualitative descriptive research method on the Jayapura Regency Government website. The method used to collect data includes observation and interviews. Research Results The Jayapura Regency Regional Government website is considered to function well, although the complaint system is still problematic and has not been able to provide a satisfactory response to the public. In addition, the Jayapura Regency Communication and Informatics Office has succeeded in effectively managing the Jayapura Regency Government website, although it still encounters obstacles such as pages that cannot be accessed, complaints that have not been handled, and the appearance of the website which is still simple to improve quality. Jayapura Regency Government, in this case the Ministry of Communication and Informatics can provide website technology training.
Analysis of the Influence of Digital Training, Organizational Agility, and Digital Literacy on the Digital Resilience of Employees in the Public Service Sector Djunaedi Djunaedi; Faisal Abubakar; Mohammad Azharie Hamdany; Sonya Sidjabat; Santrio Kamaluddin; Jumianis Yanti
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4454

Abstract

This study seeks to explore the influence of digital training, organizational agility, and digital literacy on the digital resilience of employees within the public service sector. The study employs a quantitative approach through a survey distributed to 180 purposively sampled participants. A five-point Likert scale questionnaire, validated through the t-test and whose reliability was assessed using Cronbach’s Alpha, was used as the research instrument. Furthermore, the data underwent classical assumption tests that consist of normality, heteroscedasticity, and multicollinearity tests. Multiple linear regression was used for data analysis to explore the simultaneous and partial effects of the variables. Findings indicated that all three independent variables had a positive and statistically significant impact on digital resilience. In particular, the individual effects of digital training, organizational agility, and digital literacy were illustrated as being connectivity to employees' adaptive, psychological and technological capabilities in dealing with digital changes in the workplace. This study has the potential to significantly contribute to the literature on digital-based HR management through its theoretical implications as well as offering practical benefits to the public sector in terms of developing resilient human resources who are capable of coping with and staying up to date with the continuous digital transformation.
Co-Authors Djunaedi Djunaedi Faisal Abubakar Jumianis Yanti Mohammad Azharie Hamdany Muhammad Sawir Robo, Salahudin Sonya Sidjabat