Garuda - Garba Rujukan Digital

Dampak Perubahan Layanan Publik Yang Disebabkan Oleh Teknologi Dan Media Sosial Wahyudi Mokobombang; Syafaruddin Syafaruddin; Andi Riska Andreani Syafaruddin; Khaeriyah Khaeriyah; Nurasia Natsir
Journal Of Business, Finance, and Economics (JBFE) Vol 4, No 1 (2023): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v4i1.4180

Technology and social media have brought revolutionary changes in various aspects of human life, including public services. The purpose of this study is to determine the development of technology and social media in changing the way the government and public institutions interact with society and provide public services. This research is Descriptive Research which describes or explains existing phenomena carefully and in detail and can be used to explain changes in public services that occur as a result of the use of technology and social media. Data was collected through surveys, interviews and document analysis to provide an overview. The results of the study show that there are 3 influences of technology and social media on public services in society, including; 1. Technology and social media have a significant influence on the accessibility of public services for the community. 2. Social media has a significant influence on community involvement in public decision-making. 3. The digital divide refers to the gap that occurs between individuals, groups, or regions that have different access and capabilities to information and communication technology.

Dampak Perubahan Layanan Publik Yang Disebabkan Oleh Teknologi Dan Media Sosial Wahyudi Mokobombang; Syafaruddin Syafaruddin; Andi Riska Andreani Syafaruddin; Khaeriyah Khaeriyah; Nurasia Natsir
Journal Of Business, Finance, and Economics (JBFE) Vol 4 No 1 (2023): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v4i1.4180

Technology and social media have brought revolutionary changes in various aspects of human life, including public services. The purpose of this study is to determine the development of technology and social media in changing the way the government and public institutions interact with society and provide public services. This research is Descriptive Research which describes or explains existing phenomena carefully and in detail and can be used to explain changes in public services that occur as a result of the use of technology and social media. Data was collected through surveys, interviews and document analysis to provide an overview. The results of the study show that there are 3 influences of technology and social media on public services in society, including; 1. Technology and social media have a significant influence on the accessibility of public services for the community. 2. Social media has a significant influence on community involvement in public decision-making. 3. The digital divide refers to the gap that occurs between individuals, groups, or regions that have different access and capabilities to information and communication technology.

Transformational Leadership In Organizational Change Abdul Sahid; Indriati Amirullah; Khaeriyah Khaeriyah; Nurasia Natsir; Syafaruddin Syafaruddin
International Journal of Economics and Management Research Vol. 2 No. 2 (2023): August : International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v2i2.110

Leadership plays a very important role in organizational dynamics and change. This article discusses the concept, role, and emphasis on transformational leadership in the context of organizational change. Transformational leadership is an approach that allows leaders to influence and bring about positive change in an organization. This concept brings about more than just procedural changes; it creates an inspiring vision, motivates subordinates, and encourages innovation in order to achieve higher organizational goals. In this research, we explain how transformational leadership plays a central role in managing organizational change. We discuss how transformational leaders are able to create organizational cultures that support change, identify barriers, and managing resistance with a collaborative approach. We also highlight strategies used by transformational leaders to motivate team members, encourage active participation, and achieve success in the face of complex change. This study provides deeper insight into how transformational leadership can be the key to success in facing the challenges of organizational change. We explore the positive impact of transformational leadership on organizational culture, team performance, innovation and achievement of organizational goals. The findings of this research provide practical implications for leaders and managers in managing organizational change effectively. Transformational leadership is a relevant and important concept in the context of organizational change.

Digital Transformation in Public Administration: Challenges and Opportunities in Indonesian Government Agencies Syafaruddin Syafaruddin; Andi Riska Andreani Syafaruddin; Nurasia Natsir
Harmony Management: International Journal of Management Science and Business Vol. 3 No. 1 (2026): International Journal of Management Science and Business
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonymanagement.v3i1.525

The digital transformation of public administration represents a critical pathway toward modernizing governance, enhancing service delivery, and improving transparency in Indonesian government agencies. This study examines the current state of digital transformation initiatives across various levels of government in Indonesia, identifying key challenges and opportunities in implementing digital technologies within bureaucratic structures. Through a convergent parallel mixed-methods design combining surveys of 245 government officials from 32 agencies and in-depth interviews with 28 digital transformation leaders, this research reveals that while Indonesian government agencies have made significant progress, substantial barriers remain including limited digital infrastructure in remote regions, resistance to organizational change, insufficient digital literacy among civil servants, and inadequate legal frameworks. The overall mean maturity score was 2.87 (SD = 0.74), placing the average agency in the 'developing' category, with only 6% reaching the 'optimizing' level. The study identifies critical success factors: strong leadership commitment (β = 0.38, p < 0.001), citizen-centric design, comprehensive change management, and effective public-private partnerships. Findings indicate that successful digital transformation requires not merely technological adoption but fundamental organizational restructuring and cultural shifts toward data-driven decision-making and collaborative governance. Policy recommendations address digital infrastructure investment, human capital development, governance reform, and shared platform utilization. This research contributes to theoretical understanding of digital government in developing nations and provides practical guidance for policymakers navigating the complexities of public sector digitalization.

Implementasi Sistem Informasi Akuntansi (SIA) Berbasis Cloud Dalam Meningkatkan Efisiensi Operasional Bisnis Kecil Andi Riska Andreani Syafaruddin; Nurasia Natsir; Syafaruddin Syafaruddin
Jurnal Minfo Polgan Vol. 13 No. 2 (2024): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v13i2.14183

Penelitian ini bertujuan untuk menganalisis implementasi Sistem Informasi Akuntansi (SIA) berbasis cloud dan dampaknya terhadap efisiensi operasional bisnis kecil. Di tengah meningkatnya persaingan di pasar, bisnis kecil perlu mengadopsi teknologi yang dapat meningkatkan produktivitas dan efisiensi operasional mereka. Dengan semakin banyaknya pilihan teknologi yang tersedia, SIA berbasis cloud muncul sebagai solusi yang menarik, menawarkan fleksibilitas dan kemudahan akses yang diperlukan oleh pemilik bisnis kecil untuk beradaptasi dengan cepat terhadap perubahan lingkungan bisnis. Metode penelitian yang digunakan adalah kualitatif dengan pendekatan studi kasus, yang melibatkan wawancara mendalam dan observasi langsung di beberapa bisnis kecil yang telah menerapkan SIA berbasis cloud. Temuan dari penelitian ini menunjukkan bahwa implementasi SIA berbasis cloud memberikan sejumlah keuntungan signifikan, termasuk pengurangan biaya operasional yang dihasilkan dari penghapusan kebutuhan akan perangkat keras mahal dan biaya pemeliharaan. Selain itu, otomatisasi proses akuntansi meningkatkan akurasi data, mengurangi kesalahan manusia, dan menghasilkan laporan keuangan yang lebih cepat dan tepat. Kemudahan akses informasi yang ditawarkan oleh sistem ini memungkinkan pemilik bisnis untuk mengambil keputusan yang lebih cepat dan responsif terhadap perubahan pasar. Temuan ini menegaskan pentingnya SIA berbasis cloud sebagai alat strategis bagi bisnis kecil dalam meningkatkan efisiensi dan daya saing mereka di era digital. Dengan demikian, adopsi SIA berbasis cloud tidak hanya berkontribusi pada efisiensi operasional, tetapi juga memberikan keunggulan kompetitif yang diperlukan untuk bertahan dan berkembang dalam pasar yang semakin kompetitif.

Cost Management Capability and SME Profitability: An Integrative Approach to Cost Planning, Cost Management, and Cost of Goods Manufactured Accuracy Andi Riska Andreani; Amiruddin Yunus; Rahmawati Rahmawati; Syafaruddin Syafaruddin
Harmoni Economics: International Journal of Economics and Accounting Vol. 3 No. 2 (2026): May: Harmoni Economics: International Journal of Economics and Accounting
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonieconomics.v3i2.470

Profitability is the primary indicator of SME business success; however, most Indonesian SME owners continue to face serious challenges in systematic cost planning, efficient cost management, and accurate cost of goods manufactured (CGM) calculation. This study analyzes the effects of cost planning (X₁), cost management (X₂), and CGM calculation accuracy (X₃) on SME profitability (Y), both partially and simultaneously, among production-sector SMEs in Makassar City. A quantitative approach with a cross-sectional explanatory survey design was employed. A purposive sample of 120 production-sector SME owners was selected. Data were collected using a structured Likert 1–5 questionnaire (23 items) and analyzed through descriptive statistics, validity and reliability tests (Cronbach's Alpha), classical assumption tests, multiple linear regression, F-test, t-test, and coefficient of determination using IBM SPSS Statistics 26. The F-test revealed that the three independent variables simultaneously exert a significant effect on SME profitability (F = 74.293; sig. = 0.000; R² = 0.659). Partially: cost planning (β = 0.391; t = 4.561; sig. = 0.000), cost management (β = 0.308; t = 3.382; sig. = 0.001), and CGM calculation accuracy (β = 0.251; t = 2.884; sig. = 0.005) each positively and significantly affect profitability. The three variables explain 65.9% of SME profitability variation. Cost planning is the strongest predictor of SME profitability, followed by cost management and CGM accuracy. Policy implications include the urgency of practice-based cost management training and CGM calculation mentoring for production-sector SME owners.

Evaluation of Sustainable Development Policies in Urban Areas: A Case Study in Makassar Syafaruddin Syafaruddin; Nurasia Natsir; Andi Riska Andreani Syafaruddin
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 1 (2024): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i1.5218

This study aims to evaluate the effectiveness of sustainable development policies in Makassar and the public's perception of the impact of these policies on quality of life. The method used in this research is a quantitative approach, with data collected through a survey questionnaire distributed to 200 randomly selected respondents from various neighbourhoods in Makassar. The analysis results show that 80% of respondents have noticed improvements in air quality in their environment since the implementation of sustainable development policies, indicating a positive impact of these policies on environmental conditions. However, the results also reveal that 25% of respondents still experience dissatisfaction regarding accessibility to public facilities, highlighting challenges that need to be addressed to enhance the inclusiveness of these policies. Hypothesis testing indicates a significant positive effect between sustainable development policies and public perception of quality of life (H1). Moreover, the second hypothesis (H2), which states that community participation and government transparency influence policy effectiveness, is also accepted. These findings emphasize that community involvement and information openness are key factors in enhancing the success of sustainable development policies. This study recommends the necessity for ongoing evaluation and improved accessibility to public facilities to ensure that the benefits of the policies can be equitably felt by all segments of society. Thus, this research is expected to contribute to the development of more responsive and inclusive policies in the future.

Dynamics of Public Administration in Indonesia: Comparison Between Formal and Informal Sectors Syafaruddin Syafaruddin
Proceeding of the International Conference on Social Sciences and Humanities Innovation Vol. 1 No. 2 (2024): December : Proceeding of the International Conference on Social Sciences and Hu
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/icsshi.v1i2.22

This research explores the dynamics of public administration in Indonesia by comparing the roles and interactions of the formal and informal sectors in service delivery. Utilizing a qualitative approach, the study examines how these two sectors function independently and collaboratively within the broader context of governance. Data were collected through semi-structured interviews and focus group discussions with stakeholders from both sectors, including government officials, community leaders, and informal service providers. The findings reveal that while the formal sector is essential for providing structured public services and ensuring accountability, it often faces challenges such as bureaucratic inefficiencies and limited responsiveness to local needs. In contrast, the informal sector plays a critical role in addressing gaps left by formal institutions, offering agile and community-driven solutions, particularly in underserved areas. However, the informal sector also encounters significant challenges, including a lack of recognition and resources, which can hinder its effectiveness. The study highlights the importance of fostering collaboration between the formal and informal sectors to enhance public service delivery. By integrating the strengths of both sectors, it is possible to create a more responsive and effective public administration system. The research emphasizes that recognizing and supporting the informal sector as a complement to the formal sector is crucial for improving governance outcomes in Indonesia. The study provides actionable recommendations for policymakers to promote synergy between these sectors, ultimately leading to better public services that meet the diverse needs of the Indonesian population.

Evaluating Regional Bureaucratic Capacity In The Implementation Of Inclusive Economic Development Policies Syafaruddin Syafaruddin
Proceeding of the International Conference on Social Sciences and Humanities Innovation Vol. 2 No. 1 (2025): June : Proceeding of the International Conference on Social Sciences and Humani
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/icsshi.v2i1.60

This study examines the capacity of regional bureaucracies to implement inclusive economic development policies within the decentralised governance framework. As developing nations increasingly prioritize inclusive growth, the effectiveness of local government institutions becomes crucial for policy success. This research evaluates the bureaucratic capacity of regional governments through multiple dimensions including human resources, institutional frameworks, financial capabilities, and coordination mechanisms. Using a mixed-methods approach combining quantitative assessments and qualitative case studies from selected regional governments, this study identifies key factors that enhance or constrain bureaucratic capacity in promoting inclusive economic development. The findings reveal significant variations in capacity across regions, with institutional quality, leadership commitment, and inter-agency coordination emerging as critical determinants of implementation effectiveness. The study provides recommendations for strengthening regional bureaucratic capacity to better serve inclusive development objectives.

Development Administration: Challenges and Strategies for Sustainable Governance in the 21st Century Syafaruddin Syafaruddin
Proceeding of the International Conference on Social Sciences and Humanities Innovation Vol. 2 No. 1 (2025): June : Proceeding of the International Conference on Social Sciences and Humani
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/icsshi.v2i1.64

Development administration represents a critical intersection between public administration theory and practical development implementation. This research examines the evolution of development administration, analyzing its theoretical foundations, contemporary challenges, and emerging strategies for effective governance in developing nations. Through a comprehensive review of literature and case studies, this study identifies key factors that contribute to successful development administration, including institutional capacity building, participatory governance, technological integration, and sustainable resource management. The findings suggest that effective development administration requires a multifaceted approach that balances top-down policy implementation with bottom-up community engagement, while leveraging modern technologies and maintaining long-term sustainability perspectives.

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