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All Journal PERSPEKTIF Journal of Indonesian Scholars for Social Research International Journal of Economics and Management Research
Abdul Sahid
Sekolah Tinggi Ilmu Administrasi Yappi Makassar
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Transformational Leadership In Organizational Change Abdul Sahid; Indriati Amirullah; Khaeriyah Khaeriyah; Nurasia Natsir; Syafaruddin Syafaruddin
International Journal of Economics and Management Research Vol. 2 No. 2 (2023): August : International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v2i2.110

Abstract

Leadership plays a very important role in organizational dynamics and change. This article discusses the concept, role, and emphasis on transformational leadership in the context of organizational change. Transformational leadership is an approach that allows leaders to influence and bring about positive change in an organization. This concept brings about more than just procedural changes; it creates an inspiring vision, motivates subordinates, and encourages innovation in order to achieve higher organizational goals. In this research, we explain how transformational leadership plays a central role in managing organizational change. We discuss how transformational leaders are able to create organizational cultures that support change, identify barriers, and managing resistance with a collaborative approach. We also highlight strategies used by transformational leaders to motivate team members, encourage active participation, and achieve success in the face of complex change. This study provides deeper insight into how transformational leadership can be the key to success in facing the challenges of organizational change. We explore the positive impact of transformational leadership on organizational culture, team performance, innovation and achievement of organizational goals. The findings of this research provide practical implications for leaders and managers in managing organizational change effectively. Transformational leadership is a relevant and important concept in the context of organizational change.
Public Communication Management for Strengthening The Marketing of MSME Products in Makassar City Sahruddin Malik; Abdul Sahid; Andi Amitya Resty Dwiyanti; Syarifa Aeni MR; Irmawati Irmawati
PERSPEKTIF Vol. 14 No. 4 (2025): PERSPEKTIF October
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v14i4.16191

Abstract

This study investigates public communication governance and its role in supporting the marketing of Micro, Small, and Medium Enterprises (MSMEs) in Makassar City, focusing on multi-actor collaboration, participation dynamics, and communication effectiveness. Using a qualitative approach, data were collected through in-depth interviews with government officials, MSME actors, supporting communities, and associations. Findings show a shift toward a more collaborative and participatory communication model, where MSMEs, communities, and government actors co-create strategies from planning to evaluation. The use of diverse communication channels—from social media and websites to informal networks—has improved MSMEs’ access to promotional programs, training, and policy information. Responsive feedback mechanisms and active stakeholder participation strengthen program relevance and effectiveness. However, persistent challenges remain, including digital literacy gaps, infrastructure limitations, and preferences for conventional communication. These findings underscore the need for adaptive, inclusive, and multi-layered communication strategies tailored to the diverse characteristics of urban MSMEs. The study recommends strengthening digital literacy, institutionalizing cross-sector collaboration, and conducting regular evaluations to sustain public communication innovations. By highlighting the strategic role of local communication governance, this research contributes to Indonesia’s broader agenda of enhancing MSME competitiveness and advancing an inclusive digital economy.
Effectiveness of Records Management in Public Service Delivery: Evidence from a Secondary Data Review Indah Sri Andini; Abdul Sahid; Ambo Masse
Journal of Indonesian Scholars for Social Research Vol. 6 No. 2 (2026): JISSR
Publisher : Cendekiawan Indonesia Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59065/jissr.v6i2.309

Abstract

Effective records management is a core administrative capability because public services depend on the timely availability, authenticity, traceability, and security of information generated through government transactions. This study examines how records management contributes to public service effectiveness using secondary data only. An integrative document review was conducted using peer-reviewed studies, international standards, Indonesian legislation, and official archival policy documents. Sixteen substantive sources were purposively retained because they directly addressed records management, public-sector service delivery, accountability, transparency, or electronic records management. The material was coded thematically around service timeliness and retrieval, accuracy and evidentiary reliability, accountability and transparency, digital integration, and organizational capacity. The review shows that records management improves public service delivery primarily by reducing information-search delays, supporting consistent decisions, preserving evidence of administrative actions, strengthening access to information, and enabling continuity across organizational units. However, digitization alone does not guarantee effectiveness. Recurrent constraints include weak classification and retention controls, fragmented paper-digital workflows, limited professional capacity, inadequate infrastructure, weak management support, and incomplete compliance with archival rules. The Indonesian policy context provides a strong formal basis through Law No. 43 of 2009 on Archives, Law No. 25 of 2009 on Public Services, and the SRIKANDI integrated electronic records system, but implementation effectiveness depends on embedding records controls into day-to-day service processes. The study concludes that records management should be treated as service infrastructure rather than a back-office administrative function.
Good Governance and Public Service Performance in Indonesia: A Secondary Data Analysis of Accountability, Digital Government, and Service Quality Shelina Amalia; Abdul Sahid; Ambo Masse
Journal of Indonesian Scholars for Social Research Vol. 6 No. 2 (2026): JISSR
Publisher : Cendekiawan Indonesia Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59065/jissr.v6i2.310

Abstract

Good governance is widely presented as a normative foundation for improving public-sector performance, yet its practical relationship with public service quality is not always straightforward. This study examines the implementation of good governance in Indonesian public service delivery using secondary data only. A descriptive-integrative secondary data design was employed by synthesizing official government statistics, regulatory documents, Ombudsman reports, international governance frameworks, and peer-reviewed literature. The principal empirical sources include the national Public Service Index (Indeks Pelayanan Publik/IPP), the Electronic-Based Government System Index (Sistem Pemerintahan Berbasis Elektronik/SPBE), the 2024 public service compliance assessment of the Ombudsman of the Republic of Indonesia, and national regulations governing public services and digital government. The results show measurable progress in several governance-related indicators. The national IPP increased from 3.93 in 2023 to 4.02 in 2024, while the national SPBE Index rose from 2.26 in 2020 to 3.12 in 2024. Ombudsman data also indicate that the number of assessed entities classified in the green zone increased from 179 in 2021 to 494 in 2024, representing approximately 84.16% of the 587 entities assessed in 2024. Nevertheless, more than 10,000 public reports were resolved and approximately 112,000 consultations were received by the Ombudsman during 2024, with local governments remaining the most frequently reported institutions. These findings suggest that Indonesia has strengthened formal compliance, service standards, and digital administrative capacity, but persistent complaints and maladministration risks reveal an implementation gap between institutional reform and citizens’ service experiences.
Evaluating Minimum Service Standards in Maritime Education and Training Delivery Units: A Secondary Data Analysis Claudy Ananda Ginola; Abdul Sahid; Ambo Masse
Journal of Indonesian Scholars for Social Research Vol. 6 No. 2 (2026): JISSR
Publisher : Cendekiawan Indonesia Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59065/jissr.v6i2.312

Abstract

Minimum Service Standards (Standar Pelayanan Minimal, SPM) provide an administrative and operational benchmark for ensuring that public service organizations deliver services with defined levels of quality, timeliness, accessibility, accountability, and user orientation. In maritime education and training, these standards have additional significance because service quality is directly connected to seafarer competence and maritime safety. This study evaluates the SPM framework applied to maritime education and training delivery units in Indonesia using secondary data and documentary analysis. The analysis draws on national public service legislation, Ministry of Transportation regulations, institutional service-standard documents, and the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW). The documents were coded into six evaluation dimensions: service accessibility, learning-process reliability, instructor competence, facilities and training infrastructure, assessment and certification, and accountability and user satisfaction. The findings indicate that the Indonesian regulatory framework provides a relatively comprehensive normative foundation, particularly through service standards covering admission, instructional processes, facilities, competency assessment, service time, costs, and complaint handling. However, the framework is stronger in specifying procedural and input requirements than in demonstrating outcome-based performance. The study therefore identifies the need for measurable service targets, periodic disclosure of performance results, stronger user-feedback mechanisms, and closer integration between public-service standards and STCW-based competency assurance. SPM effectiveness should be assessed not only by formal compliance but also by whether service standards consistently produce competent graduates, timely certification, transparent costs, and reliable user experiences.
Co-Authors Ambo Masse Andi Amitya Resty Dwiyanti Claudy Ananda Ginola Indah Sri Andini Indriati Amirullah Irmawati Irmawati Khaeriyah Khaeriyah Sahruddin Malik Shelina Amalia Syafaruddin Syafaruddin Syarifa Aeni MR