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All Journal Jurnal Pariwisata Pesona IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Tourism Scientific Journal
Nova Riana
Sekolah Tinggi Ilmu Ekonomi Pariwisata YAPARI
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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The impact of virtual experience on visiting tourism destination intention Taufiq Hidayat; Nova Riana
Jurnal Pariwisata Pesona Vol 8, No 1 (2023): Edisi Juni 2023
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v8i1.7595

Abstract

The Covid-19 pandemic had changed the people’s behavior and activities in many aspects of living. The government policy of physical distancing in the entire Indonesia impacted activities of people in many sectors, including tourism. In response to this, some Travel Agencies, Destination Management, and Tour Guides had an initiative to launch Virtual Tours as an alternative to organize a tour without mobility. For most of people, Virtual Tours are a new experience. They can visit many kinds of tourism destinations while stay at home. When this phase of pandemic end, this could be a “new normal” people, where Virtual Tours become a first reference for tourists, before they decide to visit a tourism destination. This research aimed to measure how much the concept of Virtual Tour influences the intention of visiting a tourism destination, and how was the potency to recommend it to their friends. The authors used the tourist experience approach as a perspective to gain informations about the tourists experience in enjoying Virtual Tours and how is their interests of visiting. How the experience of Virtual Tours influenced the intention of visiting to the destination they enjoyed in virtual tour, and moreover recommend the destination to their friends, to get the same experience. Through the explanation method to explain the relation between the two variables in this research, the authors used the data gained from a questionnaire from 44 respondents with purposive sampling technique. Analysis of the data used in this study is a simple linear regression analysis and described descriptively. The result of the coefficient of determination from the role of virtual tours experience on interest in visiting tourist destinations is 0.420. This value shows that 42% of interest in visiting tourist destinations is influenced by the experience of virtual tours, while the remaining 58% is determined by other factors outside of this study.
Pengaruh Persepsi dan Media Sosial Instagram Terhadap Keputusan Berkunjung ke Museum Konperensi Asia Afrika Bandung Jane Angelina Naseng; Nova Riana; Khoirul Fajri
Tourism Scientific Journal Vol. 8 No. 2 (2023): Vol 8 No 2 Juni 2023
Publisher : STIEPAR YAPARI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32659/tsj.v8i2.272

Abstract

The level of tourists visits at Museum of The Asia-Africa Conference (MKAA), Bandung had been fluctuated in the last 3 years from 2019-2022. The factor that influenced this fluctuation were the Covid-19 Pandemic over the past few years which decreased the level of tourists visits, also, as well as the tourists perception about the service of MKAA. The purpose of this study was to determine visitor perceptions, Instagram social media, visiting decisions and find out the influence between visitor perceptions and Instagram social media on the decision to visit The Museum of Asia-African Conference. This research was conducted at Museum of The Asia-Africa Conference with number of sample at 100 respondents taken from the population. This study conducted in descriptive, verifiable and multiple linear regression methods, counted by using SPSS 25.0 software. As results of research, visitor perception is in the "Very good" category, Instagram social media is in the "Very good" category, and visiting decisions are in the "Very good" category. This research also found that visitors' perceptions influenced at 26.7% on the visiting decisions. Whilst the Instagram social media affected the visiting decisions for 23.3%. Simultaneously, visitors' perceptions and Instagram social media influenced the visiting decisions at 50%. The better the visitors’ perception and Instagram social media managed by The Museum of The Asia-Africa Conference, the higher tourists’ visiting decisions to The Museum of Asia-Africa Conference (MKAA) Bandung.
Mastering Speaking English And Implementation of Communication Hospitality Skills on Museum Guide Service in Bandung Septy Indrianty; Nova Riana
IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature Vol. 12 No. 1 (2024): IDEAS: Journal on English Language Teaching and Learning, Linguistics and Lite
Publisher : Institut Agama Islam Negeri Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/ideas.v12i1.4025

Abstract

The implementation of tourism requires the ability of good service providers in terms of interacting with visitors.  Especially if the tourist destination is a destination that has the potential to receive guests/visitors from various nations. So in providing services to tourists, it is necessary to master English and Hospitality communication, which prioritizes hospitality. This study aims to determine the mastery of English and also the implementation of hospitality communication in museum guide services. The method used is descriptive qualitative by describing the depth of the data. Data collection was carried out in 3 ways: observation, interviews, and distributing questionnaires to 20 respondents consisting of museum guides and educators. The results of the study found that the guides' mastery of English in terms of the 4 speaking elements was in the "quite good" category with an average of 3.28. From the application of hospitality communication, it was found that museum guides had carried out courtesy in the excellent category with an average of 4.63 and an understanding of grooming in the good category with an average of 3.22. 
Co-Authors Jane Angelina Naseng Khoirul Fajri Rizky Septiandy Wiguna Septy Indrianty Taufiq Hidayat