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THE INFLUENCE OF THE QUALITY OF HUMAN RESOURCES IN PUBLIC SERVICES ON COMMUNITY SATISFACTION IN SOLOKAN JERUK DISTRICT, BANDUNG REGENCY Rahmat Santa; Marcelina Utami Ngesti
Journal of Public Administration Vol 1 No 1 (2022): Volume 1 Number 1, April 2022
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v1i1.14

Abstract

The role of human resources in government is a very important element in running the government. Human resource management in government is very important as an effort in the relevance between capabilities and fields that are carried out, so that there is no imbalance between abilities and duties and obligations that must be carried out. The progress or failure of an organization depends on the management or management of human resources. Therefore, existing human resources will affect the achievement of work goals and the response of society. The research was conducted using a quantitative descriptive method. The results of the data collected will be processed numerically and described based on the processed data that has been tested. The research subjects that have been determined are the people around the Solokan Jeruk District, Bandung Regency. The research population taken in this study was 60 people. This study has two variables that are the focus of research, namely the human resource variable (X) and community satisfaction variable (Y). The hypothesis to be tested in this study relates to whether or not there is a significant influence between the independent or independent variables on the dependent or independent variables. The results of this study obtained a score of human resources and community satisfaction in the Good category. These results state that there is an influence of human resources on community satisfaction in Solokan Jeruk District, Bandung Regency.
MENGEMBANGKAN KEPERCAYAAN DIRI SISWA SMP YPU BANDUNG MELALUI KEGIATAN PUBLIC SPEAKING Muhammad Fahmi Abdulah; Iin Surtiah; Rahmat Santa; Sunandie Eko Ginanjar
JURNAL PENGABDIAN KEPADA MASYARAKAT (ADI DHARMA) Vol 1 No 1 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT (ADI DHARMA)
Publisher : ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (850.096 KB) | DOI: 10.58268/adidharma.v1i1.20

Abstract

Self-confidence as a form of self-recognition of the abilities that exist in the individual. Community service activities carried out by the STIA Bagasasi Bandung lecturer team are about developing student confidence through public speaking at SMP YPU Bandung. The results of observations and interviews with the student affairs department of SMP YPU Bandung that students in grades 7, 8 and grade 9 in communication, delivering presentations or speaking in front of classmates still experience speech anxiety and lack of confidence. The community service activity (PKM) aims to provide explanations to students about the ways and techniques of speaking in public and to improve the public speaking skills of students of SMP YPU Bandung City. PKM is carried out through the following stages. PKM activities go through three pase, namely, the preparation pase, the implementation pase and the evaluation pase. The evaluation of the training seen from the results of the pre-test participants' knowledge of public speaking techniques is still not understanding in its delivery. The results of the post test, participants were able to speak in public, with various versions of participants. The presence of notes for subsequent activities in preparation, completeness of the material. The training went well and all participants were enthusiastic about participating in the activity and wanted to try to explain ideas in public