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The Means of Sea Transportation Budi Mantoro; Ong Argo Victoria
IWJ : Inland Waterways Journal Vol. 2 No. 2 (2020): Inland Waterways Journal (IWJ:October)
Publisher : Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (142.225 KB) | DOI: 10.54249/iwj.v2i1.24

Abstract

Sea transportation as part of the national transportation system needs to be developed in order to realize an archipelago insight that unites all regions of Indonesia, including the archipelago seas as a national territory unit. The development of sea transportation must be able to drive Indonesia's development. Sea transportation makes a huge contribution to the world economy where the transportation of goods is the most important part of the sea transportation business where more than seven billion tonnes of goods are sent by sea every year. The effectiveness of shipping operations will reduce operating costs which will have a big impact on both consumers and transportation service providers themselves. It should be noted that the contribution of sea transportation is becoming increasingly important because the value of the costs incurred is the smallest when compared to the cost of land or air transportation. In addition, efficiency in the transportation and distribution process is one of the important things because the proportion of transportation costs can reach 66% of the total logistics costs. Considering the geographical condition of Indonesia as the largest archipelagic country in the world and two-thirds of its territory is water, Indonesia needs a large enough mass sea transportation to support the distribution of goods and to mobilize passengers. An effective and efficient transportation system that is integrated between transportation modes is essential to create a reliable and dynamic national distribution pattern. It cannot be denied that sea transportation in an archipelagic country such as Indonesia has become the main backbone of the movement of large-scale distribution of goods using ships. From an economic and business perspective, the use of transportation by ships is more effective and has great benefits. So that with the existence of marine transportation infrastructure for moving goods from one place to another, it is hoped that the economic activities of the community will be followed by a positive impact in improving the economy of a region.
Application of Passenger and Vehicle Departure Services to the Ticketing System Environment at Ketapang Ferry Port, Banyuwangi Regency, East Java Province Yohan Wibisono; Budi Mantoro; Carolina Farah Diba
IWJ : Inland Waterways Journal Vol. 3 No. 2 (2021): Inland Waterways Journal (IWJ:October)
Publisher : Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.359 KB) | DOI: 10.54249/iwj.v3i2.35

Abstract

The Ketapang ferry port is a commercial ferry port that has implemented "Ticketing Digitalization" which means that service users can easily buy tickets by online. The large number of service users/customers in this ferries urges service providers to provide convenience and effectiveness for service users with online-based media so that customers can access information about crossings to ticket reservations well before the scheduled departure to be determined. Based on the Regulation of the Minister of Transportation of the Republic of Indonesia Number 19 of 2020 concerning the Operation of Electronic Crossing Transportation Tickets, e-tickets for ferry transportation can be ordered through: a) information technology-based applications or websites; b) ticket sales place that provides an electronic system; or c) a standalone ticket vending machine. In the application of the online-based ticketing system, it was found that there were still problems, namely related to the selection of the schedule on the online ticket system where in the selection of the departure schedule the service user could only determine the port entry hours. The time for entering the port uses an hourly time interval and cannot know or even determine which ship to use. There is also no information on the remaining load capacity at the selected port of entry.
REVIEW OF LIFE SAFETY EQUIPMENT TOOL AT KMP. PERMATA LESTARI II KAYANGAN TRACK - POTO TANO WEST NUSA TENGGARA PROVINCE Budi Mantoro; Muhammad Khairani; AJi Maspanji Putra Mataram
IWTJ : International Water Transport Journal Vol. 3 No. 2 (2021): International Water Transport Journal (IWTJ: October)
Publisher : Politeknik Transportasi Sungai Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54249/iwtj.v3i1.126

Abstract

Kayangan Crossing Port is organized and managed by PT. ASDP Indonesia Ferry (Persero), this crossing port serves 1 track with 23 Ro-Ro type ships (roll on - roll off) in operation. The high level of demand for crossing services, encourages the government to pay attention to all components related to crossing transportation, such as safety aspects that are one of the important components in crossing transportation. Including life safety equipment on board the ship as a form of anticipation in the event of an emergency. The method used in this study was carried out by comparing the existing state with the expected circumstances under the International Safety Of Life at Sea (SOLAS) Regulation of 1974 Chapter III amendment year 2014. The author tried to analyze the problems that will later be drawn to be a solution or solution to the problem in an effort to increase supervision of the number and condition of passenger safety equipment on board ships operating at the pontoon dock at Gilimanuk Crossing Port of Bali Province.
Analysis Of Service Quality To Passenger Satisfaction Using Gap Analysis And Importance Performance Analysis Methods In Bangsalae Crossing Port, Wajo District, South Sulawesi Province Budi Mantoro; Dewi Kartika; Rahmat Hidayat
IWTJ : International Water Transport Journal Vol. 3 No. 1 (2021): International Water Transport Journal (IWTJ: April)
Publisher : Politeknik Transportasi Sungai Danau dan Penyeberangan Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Bangsalae Ferry Port is located in Siwa Village, Pitfeedua District, Wajo Regency, South Sulawesi Province. Bangsalae Ferry Port is a ferry port operated by the Transportation Service of Wajo Regency. The Bangsalae Ferry Terminal serves only one route, namely the Siwa - tobaku route. The Bangsalae Ferry Terminal has a very important role in improving the economy in Wajo Regency. Based on the survey results in the field, it was found that several services for passengers were not implemented properly, such as health facilities with inadequate equipment, absence of criminal prevention tools such as CCTV and audio speakers, clean water facilities in toilets / bathrooms, which were inadequate, no gangway facilities, information service facilities, parking attendants and luggage officers / porters do not use uniforms and there are no facilities for disabled / disabled passengers and space for breastfeeding mothers. In this study, the method used to analyze existing problems is the Customer Statisfaction Index, Gap Analysis and Importance Performance Analysis. Based on the analysis, it was found that the passenger satisfaction index was 72.98% with the highest gap in the equality dimension of - 0.92 and there were 9 service attributes in quadrant I that had to be improved and improved.