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All Journal Performance : Jurnal Bisnis dan Akuntansi Journal of Management - Small and Medium Enterprises (SME's)
Triyan Febriandika, Triyan
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Economics, Econometrics & Finance

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THE STUDY OF THE IMPLEMENTATION OF THE HOT-FIT MODEL IN ANALYZING THE USE OF QRIS IN MALANG CITY Febriandika, Triyan; Rachmawati, Ike Kusdyah; Pradiani, Theresia
PERFORMANCE: Jurnal Bisnis & Akuntansi Vol 14 No 2 (2024): Performance: Jurnal Bisnis & Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Wiraraja Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/feb.v14i2.3752

Abstract

This study aims to analyze the implementation of the HOT-FIT model in the use of QRIS in Malang City, focusing on the variables of System Quality, Information Quality, and Service Quality. Involving 180 QRIS users as respondents, the results indicate that user satisfaction significantly affects the benefits of using the QRIS application. Information quality has a significant impact on user satisfaction but does not directly influence benefits or system usage. Meanwhile, service quality significantly affects user satisfaction, benefits, and system usage. System quality also significantly influences user satisfaction and system usage, but does not directly affect the benefits received by users. Furthermore, system usage proves to have a significant effect on the benefits obtained. Mediation analysis shows that user satisfaction serves as a significant mediator between service quality, system quality, and benefits, whereas information quality does not show a significant impact on benefits through system usage. These findings provide important insights for the development and enhancement of QRIS services in Malang City to improve user experience and perceived benefits. This research is expected to contribute to the understanding of the factors influencing the effectiveness of QRIS usage and to offer recommendations for service providers to enhance quality and user satisfaction.
PENGARUH KOMPETENSI, GAYA KEPEMIMPINAN, DAN PELATIHAN TERHADAP KINERJA GURU DI SMPN 1 JEMBER JAWA TIMUR Febriandika, Triyan; Handoko, Yunus; Rachmawati, Ike Kusdyah
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 3 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i3.17597

Abstract

The quality of a school is reflected in teacher performance, which significantly impacts overall education quality. Teacher performance is the outcome of tasks performed based on skills, experience, commitment, and time management. Assessing this performance is crucial for identifying obstacles and rectifying errors to achieve learning goals. At SMPN 1 Jember, teacher performance is commendable, meeting 80% of the school target, yet teachers often struggle with administrative duties, which can detract from classroom focus. This study aims to determine whether competence, leadership style, and training individually and collectively influence teacher performance at SMPN 1 Jember. Using multiple linear regression with SPSS 29 software, the research employs a saturated sampling method, involving all 48 teachers at SMPN 1 Jember. Findings indicate that competence and leadership style positively and significantly impact teacher performance, while training has a negative yet significant effect. Collectively, competence, leadership style, and training positively and significantly influence teacher performance at SMPN 1 Jember. Keywords: Teacher Performance; Competence; Leadership Style; Training
Co-Authors Ike Kusdyah Rachmawati Theresia Pradiani Yunus Handoko