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Faiza Renaldi, Faiza
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Journal : Jurnal Informatika Terpadu

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Penyusunan Roadmap Strategis Tata Kelola TI LMS Sinau Berdasarkan Maturity Level COBIT 2019 Santikarama, Irma; Renaldi, Faiza; Destiani, Dea
Jurnal Informatika Terpadu Vol 12 No 1 (2026): Maret, 2026 (On Going)
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/jit.v12i1.2737

Abstract

This study aims to assess the maturity level of information technology (IT) governance and to develop a strategic improvement roadmap for the internally developed SINAU Learning Management System at Universitas Jenderal Achmad Yani using the COBIT 2019 framework. A mixed-method approach with a convergent design was employed, combining quantitative data from questionnaire-based maturity assessments with qualitative insights from in-depth interviews. The results indicate that the overall IT governance maturity is at Level 2 (Managed), where processes are operational but not yet fully documented or standardized across organizational units. The largest governance gaps were identified in service agreement management, change and release management, and performance monitoring and evaluation. Based on the gap analysis and qualitative findings, a phased strategic roadmap was formulated to guide governance improvements toward Level 3 (Established Process). The study concludes that strengthening formal policies, process documentation, and monitoring mechanisms is essential to ensure sustainable LMS governance and alignment with institutional objectives in higher education.
Co-Authors Achmad, Hilman Abdurrahman Adryansyah Adryansyah Ahmad Yasin, Ahmad Aji Dwi Komara, Aji Dwi Andri Taufiq, Andri Andy Setiawan Anggoro, Sigit Ayu, Dyan Putri Destiani, Dea Dian Nursantika Djamal, Esmeralda Contesa Erlangi, Fauzan Erlangi, Fauzan Gunawan Abdillah, Gunawan Hasan Basri Hendro P., Tacbir Komarudin, Agus Komarudin, Agus Kusumastuti, Suci Wulandari Liesdiannisa, Mutiara Virgi Lusy Sundary, Lusy Martiadi, Raden Harry Nabilah, Mitamufida Kusuma Nabilah, Mitamufida Kusuma Nurmaidah, Mawar Rahman, Sofyan Fathur Ramdani, Rivan Rediansyah, Tri Santikarama, Irma Soepaat, Rinaldy Virgiawan Soepaat, Rinaldy Virgiawan Tacbir Hendro P Tacbir Hendro Pudjiantoro Talitha, Nasywa Safa Utami, Meisya Putri Wina Witanti Yulison Herry Chrisnanto