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All Journal Jurnal Teknologi Informatika dan Komputer International Research on Big-data and Computer Technology (IRobot) JURNAL PENGABDIAN MASYARAKAT AKADEMISI AMMA : Jurnal Pengabdian Masyarakat
Alem Pameli
Politeknik Negeri Sriwijaya
Religion Humanities Chemistry Computer Science & IT Electrical & Electronics Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Nursing Social Sciences

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Pelatihan WhatsApp Business: Meningkatkan Efisiensi dan Kinerja Bank Sampah Sakura Palembang M Arief Rahman; Rika Sadariawati; Alem Pameli; Fitrianto Puja Kesuma
JURNAL PENGABDIAN MASYARAKAT AKADEMISI Vol. 1 No. 2 (2023): April : JURNAL PENGABDIAN MASYARAKAT AKADEMISI
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1385.092 KB) | DOI: 10.59024/jpma.v1i2.105

Abstract

WhatsApp Business training has been conducted to improve the quality of management of Sakura Waste Bank Palembang. This activity aims to train managers and employees in operating and using the WhatsApp Business application in daily activities. The results of the training showed that participants were satisfied and able to apply the knowledge gained. It is hoped that this training can positively contribute to improving the efficiency and performance of Sakura Waste Bank
Sosialisasi Pemanfaatan Media Website Canva Untuk Membuat Video Profile Bank Sampah Sakura Palembang Febie Elfaladonna; M. Arief Rahman; Yulia Hapsari; Alem Pameli
AMMA : Jurnal Pengabdian Masyarakat Vol. 1 No. 12 (2023): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

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Abstract

Video profil merupakan sebuah media informasi elektronik yang dapat digunakan untuk menyampaikan informasi secara efektif. Melalui media visual ini maka semua informasi dapat dengan mudah dicerna oleh masyarakat apalagi hal tersebut menyangkut dengan kegiatan mempromosikan bank sampah. Pembuatan video profil terhadap bank sampah Sakura dapat dilakukan dengan memanfaatkan media website canva yang merupakan alat bantu desain dan publikasi online yang tujuannya adalah untuk memberdayakan masyarakat di dunia agar dapat membuat desain apa pun dan mempublikasikannya di mana pun. Pelatihan ini ditujukan untuk seluruh pekerja relawan sampah yang ada di Bank Sampah Sakura Palembang agar nantinya secara mandiri relawan tersebut dapat membuat video profil untuk mengembangkan publikasi Bank Sampah Sakura.
PENERAPAN METODE CRM UNTUK OPTIMALISASI LAYANAN DAN MONITORING PEMBAYARAN PAJAK KENDARAAN DI PT GO RENTAL Yulia Hapsari; Wiranty Wiranty; Desy Apriyanty; Alem Pameli
International Research on Big-Data and Computer Technology: I-Robot Vol 9, No 2 (2025): September
Publisher : UNIVERSITAS DHARMA WACANA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53514/ir.v9i2.678

Abstract

Pembayaran pajak merupakan kewajiban penting bagi pemilik kendaraan dan kepatuhan dalam pembayarannya sangat esensial. PT Go Rental menghadapi tantangan dalam memantau pembayaran pajak kendaraan secara tepat waktu yang berdampak pada operasional dan kepuasan pelanggan. Penelitian ini menerapkan pendekatan Customer Relationship Management (CRM) serta metode Rapid Application Development (RAD) untuk membangun sistem informasi monitoring pajak berbasis web dengan bahasa pemrograman PHP. Sistem yang dikembangkan mencakup pengelolaan data kendaraan dan pelanggan, pengingat otomatis, dan dashboard interaktif untuk pemantauan real-time. Pendekatan CRM dan RAD memungkinkan pengembangan cepat dan iteratif dengan keterlibatan pengguna. Implementasi sistem ini terbukti meningkatkan efisiensi operasional, mempercepat pemberitahuan, serta memperkuat hubungan pelanggan melalui layanan yang proaktif dan terintegrasi.
Development of a Rental Vehicle Tax Monitoring System Using the RAD Method and Automated Reminder Notifications Yulia Hapsari; Wiranty; Desi Apriyanty; Alem Pameli
Jurnal Teknologi Informatika dan Komputer Vol. 12 No. 1 (2026): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v12i1.3557

Abstract

Efficient management of vehicle tax obligations is essential for rental companies to ensure operational continuity and regulatory compliance. However, PT Go Rental still relies on manual procedures for recording tax information and reminding users of upcoming tax due dates. This practice increases the risk of delayed tax payments, difficulties in monitoring vehicle tax status, and potential administrative sanctions. To overcome the identified challenges, this research focuses on developing a web-based vehicle tax monitoring system designed to support a more streamlined and integrated tax management process. The system was built using the Rapid Application Development (RAD) approach, which promotes iterative system development and continuous user participation throughout the stages of requirements analysis, system design, implementation, and evaluation. The application was developed using PHP with the Laravel framework, while MySQL was employed for data storage and management. The functionality of the proposed system was assessed through black-box testing to ensure that each module operated in accordance with the defined specifications. The resulting application offers various features, including vehicle tax tracking, vehicle information management, tax payment reporting, and automated reminder notifications for upcoming tax due dates. The testing process confirmed that all system components functioned as intended and effectively assisted users in managing vehicle tax information. Furthermore, the implementation of the system is expected to minimize delayed tax payments, enhance administrative performance, and improve the availability of monitoring information for organizational decision-making.
Co-Authors Desi Apriyanty Desy Apriyanty Febie Elfaladonna Fitrianto Puja Kesuma M Arief Rahman M. Arief Rahman Rika Sadariawati Wiranty Wiranty Wiranty Yulia Hapsari