Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Jurnal Masyarakat Mengabdi Nusantara
Siti Akromah
Universitas Pembangunan Nasional “Veteran” Jawa Timur
Religion Humanities Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Penerapan Aplikasi PLN Mobile Dalam Meningkatkan Pelayanan Pelanggan PLN ULP Bojonegoro Kota Siti Akromah; Indah Respati Kusumasari
Jurnal Masyarakat Mengabdi Nusantara Vol. 2 No. 2 (2023): Juni : Jurnal Masyarakat Mengabdi Nusantara
Publisher : Sekolah Tinggi Pastoral Tahasak Danum Pambelum Keuskupan Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58374/jmmn.v2i2.154

Abstract

In this digital era, the Perusahaan Listrik Negara (PLN) continues to innovate in meeting people's electricity needs by presenting an application called PLN Mobile. This application is a digital-based electricity needs service provider application developed directly by PLN. On an ongoing basis PT PLN continues to provide feature updates and various other services to customers since this application was launched. The PLN Mobile application has various features, such as buying tokens (prepaid customers), paying electricity bills (postpaid customers), complaints about electricity, marketplaces, etc. With the PLN Mobile application, it helps meet people's electricity needs online without having to go to the PLN Customer Service Unit office.
Co-Authors Acep Samsudin Hana Farras Zhafir Ridha Indah Respati Kusumasari Lia Nirawati Renanda Auresty Faradita Salsabila Ramadhani Rahman