Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal ARRUS Journal of Social Sciences and Humanities
Khanifa Fauziah
Universitas Tarumanagara, Indonesia
Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Legal Protection Bumi Putera Joint Life Insurance Policyholders Khanifa Fauziah; Gunardi Lie; Moody Rizqy Syailendra
ARRUS Journal of Social Sciences and Humanities Vol. 3 No. 2 (2023)
Publisher : PT ARRUS Intelektual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum1710

Abstract

This study aims to examine the legal protection provided to customers of life insurance policyholders in Bumi Putera, focusing on product transparency, fair and fast claim procedures, as well as appeal and lawsuit procedures. The method used field research with a qualitative approach through in-depth interviews with customers and related parties in Bumi Putera. The data collection techniques used were document studies and in-depth interviews. The collected data were analyzed by qualitative analysis methods, namely data reduction, data presentation, and conclusions. This research is expected to provide useful recommendations for Bumi Putera in improving legal protection for life insurance policyholder customers.
Co-Authors Gunardi Lie Moody Rizqy Syailendra Putra