Fauziyah Nur Rahmania
Fakultas Ilmu Komputer, Universitas Brawijaya

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Perbaikan User Experience Aplikasi Pertanian "Teman Tani Pintar" dengan menggunakan Pendekatan Human Centered Design (Studi Kasus BBPP Ketindan) Fauziyah Nur Rahmania; Hanifah Muslimah Az-Zahra; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 6 (2020): Juni 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Teman Tani Pintar is an agricultural application developed by BBPP Ketindan. This application serves as a media for sharing the manufacture of an agricultural product that has been produced by the hall to the wider community, especially for farmers. Teman Tani Pintar is a new application and has never been evaluated in terms of usability or user experience before, so this research will be evaluated and improved using the Human Centered Design approach. In this study the evaluation was done by usability testing, observation, and interviews to 9 respondents. Usability testing is useful to measure the effectiveness, efficiency, and user satisfaction by using the System Usability Scale. The initial evaluation results show there are still many problems experienced by users such as monotonous design, lack of information at the beginning, roomchat unlike in general, and other problems. The results of the completion of the initial design evaluation were 88.88% complete respondents, for errors there were respondents who had an error rate of 11.11%, the average total work time or time of 94.78 seconds and the level of user satisfaction was at 63.3 or poor. After making improvements, the design of the solution is evaluated again to the respondents the results are complete rate of all respondents 100%, for the error rate of 0% of all respondents, the average total workmanship of the task becomes 60.63 seconds, and user satisfaction increases to 83.61 which means excellent.