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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Zainul Anshor
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi Tata Kelola Teknologi Informasi menggunakan Kerangka Kerja COBIT 5 Fokus Proses EDM04, APO07, dan DSS01 (Studi Kasus: Dinas Komunikasi Informatika dan Persandian Kabupaten Situbondo) Zainul Anshor; Suprapto Suprapto; Diah Priharsari
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 4 (2021): April 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The use of Information Technology (IT) in government institutions is very important to be applied optimally, in order to realize electronic-based governance. Diskominfosan Kabupaten Situbondo as a supporter of government activities that utilize IT, plays an active role in realizing IT-based governance and public information services. However, in implement its activities there are problems that focus on IT infrastructure management and HR competencies that still need to be evaluated. Therefore, Diskominfosan Kabupaten Situbondo needs an evaluation of IT governance that is applied based on the COBIT 5 framework. This research was conducted with the goal of identifying the capability level of IT governance based on the EDM04 (Ensure Resource Optimization), APO07 (Manage Human Resources), and DSS01 (Manage Operations) processes. This evaluation uses qualitative methods with data collection techniques in the form of questionnaires, observations, and interviews. From the data collection results obtained, the capability level for the EDM04, APO07, and DSS01 processes is at level 1 (Performed Process). For the gap, each process is 1 level difference from the expected target level. Each process is at level 2 (Managed Process) for the expected of capability level. To achieve this, it's needs improvement recommendations given by reference to the mapping of Base Practices (BP), Work Products (WP), Generic Practices (GP), and Generic Work Products (GWP) in solving the problem.
Co-Authors Diah Priharsari Supraptoa Supraptoa