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All Journal bit-Tech Jurnal Informatika dan Rekayasa Perangkat Lunak
Khoirunisa Jannatuzzahra
Universitas Pembangunan Nasional Veteran Jawa Timur
Computer Science & IT Control & Systems Engineering Engineering Library & Information Science

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Analisis Penerimaan Penggunaan QRIS Di Kantin UPN Veteran Jawa Timur Menggunakan Metode Theory Of Planned Behavior Khoirunisa Jannatuzzahra; Annisa Dita Putri Kartika; Windy Fadhilah Susanti; Anita Wulansari
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol 4, No 2 (2023): Volume 4 Nomor 2 Juni 2023
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jatika.v4i2.2660

Abstract

Penggunaan QRIS sebagai metode pembayaran digital semakin meningkat di Indonesia. QRIS memberikan kemudahan dalam pembayaran sehingga proses transaksi menjadi lebih efektif dan efisien. Kemudahan QRIS turut dirasakan oleh mahasiswa UPN Veteran Jawa Timur, dimana banyak mahasiswa yang memanfaatkan QRIS sebagai alat pembayaran di kantin UPN Veteran Jawa Timur. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh penerimaan penggunaan QRIS di kantin UPN Veteran Jawa Timur. Analisis dilakukan dengan menggunakan metode Theory of Planned Behavior dengan 5 variabel terkait yaitu sikap terhadap perilaku, norma subyektif, persepsi kontrol perilaku, intention, dan purchase behaviour. Populasi dari penelitian ini merupakan mahasiswa UPN Veteran Jawa Timur. Pengumpulan data dilakukan dengan penyebaran kuesioner kepada 100 responden. Analisis data dilakukan dengan menggunakan model SEM serta bantuan perangkat lunak Smart PLS. Dari uji hipotesis dihasilkan bahwa sikap berpengaruh positif terhadap niat menggunakan QRIS di kantin UPN Veteran Jawa Timur dan niat memiliki pengaruh positif terhadap perilaku berbelanja menggunakan QRIS di kantin UPN Veteran Jawa Timur. Sedangkan persepsi kontrol perilaku tidak berpengaruh positif terhadap niat menggunakan QRIS sebagai transaksi nontunai di kantin UPN Veteran Jawa Timur dan norma subjektif tidak memiliki pengaruh positif terhadap niat menggunakan QRIS sebagai transaksi nontunai di kantin UPN Veteran Jawa Timur.
Measuring User Satisfaction of iPusnas Through the End-User Computing Satisfaction Model Khoirunisa Jannatuzzahra; Arista Pratama; Asif Faroqi
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2523

Abstract

iPusnas serves as Indonesia’s national digital library platform, offering free access to electronic books for the general public. This research aims to evaluate user satisfaction with the iPusnas application by employing the End-User Computing Satifactions (EUCS) model, which comprises five main constructs: content, acuracy, format, ease of use, and timelines, along with two additional dimensions—system speed and system reliability. The study involved 450 participants selected through purposive sampling. Data analysis was conducted using the Partial Least Squares Structural Equations Modeling (PLS-SEM) technique with the assistance of SmartPLS 4 software. The findings indicate that six variables—content, ease of use, format, accuracy, system speed, and system reliability—have a statistically significant and positive impact on user satisfaction. This suggests that a higher level of perceived quality in these six areas corresponds to greater satisfaction among users. On the other hand, timeliness was found to have a significant yet negative influence. These results suggest that delays in delivering content or in system responsiveness remain key issues that negatively affect user experience. Accordingly, this study recommends enhancing system performance, particularly in terms of timeliness to improve user satisfaction and the overall experience. Strengthening these areas is also anticipated to contribute to increased user engagement and further the national objective of expanding digital literacy and equitable knowledge access across the country.
Co-Authors Anita Wulansari Annisa Dita Putri Kartika Arista Pratama Asif Faroqi Windy Fadhilah Susanti