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All Journal JURNAL TEKNOLOGI DAN OPEN SOURCE Jurnal Informatika dan Rekayasa Perangkat Lunak
Windy Fadhilah Susanti
Universitas Pembangunan Nasional Veteran Jawa Timur
Computer Science & IT Control & Systems Engineering Engineering Library & Information Science

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Analisis Penerimaan Penggunaan QRIS Di Kantin UPN Veteran Jawa Timur Menggunakan Metode Theory Of Planned Behavior Khoirunisa Jannatuzzahra; Annisa Dita Putri Kartika; Windy Fadhilah Susanti; Anita Wulansari
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol 4, No 2 (2023): Volume 4 Nomor 2 Juni 2023
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jatika.v4i2.2660

Abstract

Penggunaan QRIS sebagai metode pembayaran digital semakin meningkat di Indonesia. QRIS memberikan kemudahan dalam pembayaran sehingga proses transaksi menjadi lebih efektif dan efisien. Kemudahan QRIS turut dirasakan oleh mahasiswa UPN Veteran Jawa Timur, dimana banyak mahasiswa yang memanfaatkan QRIS sebagai alat pembayaran di kantin UPN Veteran Jawa Timur. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh penerimaan penggunaan QRIS di kantin UPN Veteran Jawa Timur. Analisis dilakukan dengan menggunakan metode Theory of Planned Behavior dengan 5 variabel terkait yaitu sikap terhadap perilaku, norma subyektif, persepsi kontrol perilaku, intention, dan purchase behaviour. Populasi dari penelitian ini merupakan mahasiswa UPN Veteran Jawa Timur. Pengumpulan data dilakukan dengan penyebaran kuesioner kepada 100 responden. Analisis data dilakukan dengan menggunakan model SEM serta bantuan perangkat lunak Smart PLS. Dari uji hipotesis dihasilkan bahwa sikap berpengaruh positif terhadap niat menggunakan QRIS di kantin UPN Veteran Jawa Timur dan niat memiliki pengaruh positif terhadap perilaku berbelanja menggunakan QRIS di kantin UPN Veteran Jawa Timur. Sedangkan persepsi kontrol perilaku tidak berpengaruh positif terhadap niat menggunakan QRIS sebagai transaksi nontunai di kantin UPN Veteran Jawa Timur dan norma subjektif tidak memiliki pengaruh positif terhadap niat menggunakan QRIS sebagai transaksi nontunai di kantin UPN Veteran Jawa Timur.
UI/UX Design of the “PrintOn!” Printing Services Marketplace for UMKM Photocopying and Printing Businesses Using the User Centered Design Method Windy Fadhilah Susanti; Seftin Fitri Ana Wati; Tri Luhur Indayanti Sugata
JURNAL TEKNOLOGI DAN OPEN SOURCE Vol. 8 No. 2 (2025): Jurnal Teknologi dan Open Source, December 2025
Publisher : Universitas Islam Kuantan Singingi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36378/jtos.v8i2.4688

Abstract

UMKM in the photocopy and printing sector faced several obstacles when managing orders through messaging platforms. Customer messages were often difficult to identify due to the absence of names or profile photos, and lengthy, unclear texts further complicated communication. The use of multiple platforms such as social media and email required manual checking, which delayed response times. This study aimed to design a user interface and user experience (UI/UX) for a printing service marketplace application to improve the service process for UMKM. The design process followed a human-centered design approach, beginning with literature studies, user context identification through interviews with 15 respondents, and user needs analysis using empathy maps, personas, and affinity diagrams. Solutions were developed through user flow mapping, information architecture, and prototyping using Figma. Evaluation was conducted using usability testing via Maze, the System Usability Scale, and heuristic evaluation by five expert evaluators. The findings indicated issues in areas such as consistency and aesthetic minimalism, which received high severity ratings. After iterations, customer usability scores improved from 67.5 to 82.8 and provider scores from 78.5 to 80.5. These results demonstrated that the final "PrintOn!" application design met usability standards and enhanced user experience, making it ready for implementation.
Co-Authors Anita Wulansari Annisa Dita Putri Kartika Khoirunisa Jannatuzzahra Seftin Fitri Ana Wati Tri Luhur Indayanti Sugata