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English Teachers’ Perspectives: Peer-Assessment In 2013 Curriculum Nova, Muhamad; Pratidina, Sonia Destrie; Syarif, Ahmad
Jurnal Pendidikan Indonesia Vol 6 No 2 (2017)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

The implementation of 2013 curriculum results in a number of consequences in teachers’ negative conceptions of the peer-assessment implementation in the classroom. This current study aimed at revealing English teachers’ perspectives of peer-assessment as an assessment method in assessing students’ affective aspects. A survey research was conducted in the study which deployed questionnaires with 30 statements. 30 English teachers who applied 2013 Curriculum in their teaching and learning process participated in this study and the results exposed that most of these English teachers perceive positively the implementation of peer-assessment regarding its relation with character education and students’ attitude towards peer assessment. However, the application of peer-assessment for assessing students’ affective aspect still needs to be improved since the fairness of peer-assessment application is still questionable by the teachers. Therefore, further development of peer-assessment is required in order to promote its positive aspects.

ENHANCING ESP STUDENTS' CREATIVE THINKING SKILLS THROUGH VIDEO ADVERTISING PROJECTS: A CASE STUDY IN ENGLISH FOR TOUR OPERATIONS Chaerunnisah, Indah Utami; Nova, Muhamad
Premise: Journal of English Education and Applied Linguistics Vol 14, No 2 (2025): Premise Journal: e-ISSN 2442-482x, p-ISSN 2089-3345
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/pj.v14i2.10971

The rapid growth of global business in the 21st century necessitates integrating creative thinking skills into teaching and learning programs. Regarding this issue, one potential learning output for integrating creative thinking skill enhancement in teaching and learning activities is the creation of video advertisements. The current study investigated the students' perspective toward video advertising project implementation to enhance students' creative thinking skills in a project-based learning class. The current study is a case study that took 24 students as participants. The video project was conducted through 4 meetings. In the current study, the data were obtained through observation, a questionnaire, and an interview. The data was then analyzed using qualitative data analysis, which involved data reduction, data display, and conclusion drawing. The study's results indicate that all students recognized the video advertising project's potential to positively impact their creativity, particularly in terms of enforcing creative ideas, developing scriptwriting skills, refining video editing skills, and honing negotiation skills. Only a few students perceived it negatively, as they faced challenges in group contributions. Thus, implementing a video advertising project is necessary to improve students' creative thinking skills.

Penerapan prosedur check in oleh resepsionis di jambuluwuk oceano seminyak hotel Dewi, Anak Agung Made Ratna; Nova, Muhamad
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.279

Guna bertahan pada persaingan bisnis hotel di Bali, setiap hotel harus memberikan pelayanan yang terbaik kepada setiap pengunjung tamu, sehingga setiap staff yang bekerja pada hotel khususnya yang langsung berhubungan dengan tamu harus memberikan pelayanan yang maksimal yang sesuai dengan standar operasional prosedur yang ditetapkan, salah satunya seksi resepsionis yang merupakan bagian departemen kantor depan harus memberikan kesan yang baik dari awal menangani tamu yaitu pada saat check-in. Teknik pengumpulan data yang penulis gunakan adalah observasi, wawancara dan dokumentasi, tujuan penulis melaksanakan penelitian ini adalah untuk mengetahui sejauh mana resepsionis menerapkan prosedur check-in dan mengetahui hambatan dalam melaksanakan tugas resepsionis yang sesuai dengan standar yang telah ditetapkan. Pendekatan penelitian yang digunakan adalah pendekatan kualitatif dengan rancangan studi kasus tunggal, penelitian ini dilakukan dengan cara mengamati resepsionis menerapkan prosedur check-in yang telah ditetapkan hotel lalu membandingkan penerapan yang sesuai dan tidak sesuai dengan SOP dan mewawancarai manajer kantor depan terkait hambatan yang dimiliki selama menerapkan proses check-in. Hasil penelitian ini berupa 4 dari 15 poin SOP yang tidak selalu diterapkan dimana resepsionis tidak memberikan welcome drink kepada tamu, tidak mengecek dengan seksama isi voucher, tidak menagih pembayaran kamar tamu dan tidak memberikan keramahtamahan yang sesuai dan hal ini dikonfirmasi oleh manajer kantor depan beserta dengan alasan tidak dilaksanakannya dengan baik keempat poin SOP. In order to survive in the hotel business competition in Bali, every hotel must provide the best service to every guest, so that every staff who works at the hotel, especially those directly handling the guests, must provide maximum service in accordance with established SOP, receptionist section which is part of the front office department must give a good impression from the beginning such as check-in. The data collection technique that the author uses is observation, interviews and documentation, This research is intended to find out Check-in Implementation based on SOP and knows the obstacles in carrying out the receptionist's duties in accordance with the standards that have been set. The research approach used is a qualitative approach with a single case study design, this research was conducted by observing the receptionist applying the check-in procedures that had been set by the hotel and then comparing the application that was suitable and not in accordance with the SOP and interviewed the front office manager regarding the obstacles they had during implementing check-in process. The results of this study are 4 out of 15 SOP points that are not always applied where the receptionist does not provide welcome drinks to guests, does not check carefully the contents of the voucher, does not collect guest room payments and does not provide appropriate hospitality and this is confirmed by the front office manager along with reasons for not properly implementing the four SOP points.

Upaya peningkatan kinerja karyawan melalui pelatihan soft skill dan hard skill di the westin resort & spa ubud pada masa pandemi covid-19 Dewi, Dewa Ayu Nopita; Nova, Muhamad
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.281

Penelitiani ini i dilatarbelakangi i oleh kurang ioptimalnya i kinerja karyawan di The Westin Resort & Spa Ubud di i tengah i pandemi Covid-19 i yang sedang terjadi. Penelitian ini bertujuan untuk mengetahui jenis pelatihan soft skill dan hard skill yang diberikan pada masa sebelum dan selama pandemi serta persepsi stakeholder terhadap pemberian pelatihan-pelatihan tersebut guna meningkatkan kinerja karyawan pada masa pandemi Covid-19. Teknik i i pengumpulan i data i dalam penelitian ini i yaitu observasi ipartisipan, wawancara terstruktur, dan i studi dokumentasi i. Teknik i analisis i data i yang i digunakan i adalah i analisis i deskriptif i kualitatif i. Hasil i penelitian i menunjukkan i bahwa i jenis i pelatihan soft skill yang diberikan pada i masa i sebelum i dan i selama pandemi Covid-19 antara lain Hospitality Training dan Leadership Training. Sementara itu, terdapat 4 (empat) jenis pelatihan hard skill yang diberikan pada masa sebelum dan selama pandemi Covid-19 i antara lain 1). Operations Related Training, 2). Health, Safety, & Security Training, 3). Global Quality Program, dan 4). CTC (Commitment to Clean Training). Pemberian pelatihan-pelatihan tersebut dinilai efektif dan mampu meningkatkan kinerja karyawan serta pelatihan yang paling berperan penting di tengah pandemi Covid-19 yaitu Global Quality Program dan CTC (Commitment to Clean Training). This i research i is i motivated i by i the i less i than i optimal performance of employees at The Westin Resort & Spa Ubud in i the i midst i of ithe i ongoing Covid-19 i pandemic. This i study i aims i to i determine i the i types of i soft i skill i and i hard i skill i training i provided before i and during i the i pandemic i as i well i as stakeholder perceptions of the i provision of these trainings in order to i improve i employee performance during i the i Covid-19 i pandemic i. Data i collection i techniques i in i this i study i were participant observation i, structured interviews i, and documentation studies. The i data i analysis i technique i used i is i descriptive i qualitative i analysis i. The i results i showed i that i the i types i of soft skill training provided before and during the Covid-19 pandemic included Hospitality Training and Leadership Training. Meanwhile, there i are i 4 (four) types of hard skills training provided before and during the Covid-19 pandemic, including 1). Operations Related Training, 2). Health, Safety, & Security Training, 3). Global Quality i Program, and 4). CTC (Commitment to Clean Training). The provision of these trainings is considered effective and able to improve employee i performance i as well as the i training i that plays the i most important role in i the i midst i of i the i Covid-19 i i pandemic i, namely the i Global Quality Program and CTC (Commitment to Clean Training).

Students’ perception on rapport in english classroom Nova, Muhamad
Journal of Language and Applied Linguistics Vol. 1 No. 1 (2020): Journal of Language and Applied Linguistics
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (211.631 KB)

Rapport is necessary to establish effective teaching and learning process. To maintain the rapport, the EFL teachers need to find appropriate activities to be conducted in the classroom. Therefore, this study is established to investigate the EFL teacher’s activities in maintaining rapport in EFL classroom. By conducting a questionnaire survey to 125 students, the activities conducted by EFL teachers in maintaining rapport are identified. It reveals that the teacher has conducted 19 activities from 20 activities provided in maintaining rapport in EFL classroom based on students’ perception. EFL Teacher has not done showing their interest on students completely. EFL teacher needs to emphasize more their interest to students and try to approach them individually through group discussion. Furthermore, EFL teachers can evaluate their teaching activities to foster a positive learning environment. Further research is recommended to investigate the activities done by EFL teachers in maintaining rapport based on the teacher’s perception.

Raising environmental sustainability care character through Project-Based Learning in English class Nova, Muhamad
Jurnal Pendidikan Karakter VOL 14, NO 2 (2023)
Publisher : Directorate of Research and Community Service, Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jpka.v14i2.59612

The need for environmental sustainability awareness is rising rapidly and one way to achieve it is through education. This study aimed at unraveling the environmental sustainability care character building through project-based learning in the English for Specific Purpose classroom. This study applied qualitative research with a case study design. This study was conducted at the Politeknik Negeri Bali, and the participants were 39 students from the Tour and Travel Operation study program. The data were collected through observation, documentation, and interview with the students and the lecturer to triangulate the data. The data were then analyzed by data collection, data reduction, data display, and conclusion drawing. This study revealed that the project-based learning method can integrate character-building explicitly by giving a video project on how to take care of rubbish in tourism destinations. Positive responses were also given by the students toward the process of video creation and most of them agreed that they need to take action in taking care of the environment.

Penerapan prosedur check in oleh resepsionis di jambuluwuk oceano seminyak hotel Dewi, Anak Agung Made Ratna; Nova, Muhamad
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.279

Guna bertahan pada persaingan bisnis hotel di Bali, setiap hotel harus memberikan pelayanan yang terbaik kepada setiap pengunjung tamu, sehingga setiap staff yang bekerja pada hotel khususnya yang langsung berhubungan dengan tamu harus memberikan pelayanan yang maksimal yang sesuai dengan standar operasional prosedur yang ditetapkan, salah satunya seksi resepsionis yang merupakan bagian departemen kantor depan harus memberikan kesan yang baik dari awal menangani tamu yaitu pada saat check-in. Teknik pengumpulan data yang penulis gunakan adalah observasi, wawancara dan dokumentasi, tujuan penulis melaksanakan penelitian ini adalah untuk mengetahui sejauh mana resepsionis menerapkan prosedur check-in dan mengetahui hambatan dalam melaksanakan tugas resepsionis yang sesuai dengan standar yang telah ditetapkan. Pendekatan penelitian yang digunakan adalah pendekatan kualitatif dengan rancangan studi kasus tunggal, penelitian ini dilakukan dengan cara mengamati resepsionis menerapkan prosedur check-in yang telah ditetapkan hotel lalu membandingkan penerapan yang sesuai dan tidak sesuai dengan SOP dan mewawancarai manajer kantor depan terkait hambatan yang dimiliki selama menerapkan proses check-in. Hasil penelitian ini berupa 4 dari 15 poin SOP yang tidak selalu diterapkan dimana resepsionis tidak memberikan welcome drink kepada tamu, tidak mengecek dengan seksama isi voucher, tidak menagih pembayaran kamar tamu dan tidak memberikan keramahtamahan yang sesuai dan hal ini dikonfirmasi oleh manajer kantor depan beserta dengan alasan tidak dilaksanakannya dengan baik keempat poin SOP. In order to survive in the hotel business competition in Bali, every hotel must provide the best service to every guest, so that every staff who works at the hotel, especially those directly handling the guests, must provide maximum service in accordance with established SOP, receptionist section which is part of the front office department must give a good impression from the beginning such as check-in. The data collection technique that the author uses is observation, interviews and documentation, This research is intended to find out Check-in Implementation based on SOP and knows the obstacles in carrying out the receptionist's duties in accordance with the standards that have been set. The research approach used is a qualitative approach with a single case study design, this research was conducted by observing the receptionist applying the check-in procedures that had been set by the hotel and then comparing the application that was suitable and not in accordance with the SOP and interviewed the front office manager regarding the obstacles they had during implementing check-in process. The results of this study are 4 out of 15 SOP points that are not always applied where the receptionist does not provide welcome drinks to guests, does not check carefully the contents of the voucher, does not collect guest room payments and does not provide appropriate hospitality and this is confirmed by the front office manager along with reasons for not properly implementing the four SOP points.

Upaya peningkatan kinerja karyawan melalui pelatihan soft skill dan hard skill di the westin resort & spa ubud pada masa pandemi covid-19 Dewi, Dewa Ayu Nopita; Nova, Muhamad
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.281

Penelitiani ini i dilatarbelakangi i oleh kurang ioptimalnya i kinerja karyawan di The Westin Resort & Spa Ubud di i tengah i pandemi Covid-19 i yang sedang terjadi. Penelitian ini bertujuan untuk mengetahui jenis pelatihan soft skill dan hard skill yang diberikan pada masa sebelum dan selama pandemi serta persepsi stakeholder terhadap pemberian pelatihan-pelatihan tersebut guna meningkatkan kinerja karyawan pada masa pandemi Covid-19. Teknik i i pengumpulan i data i dalam penelitian ini i yaitu observasi ipartisipan, wawancara terstruktur, dan i studi dokumentasi i. Teknik i analisis i data i yang i digunakan i adalah i analisis i deskriptif i kualitatif i. Hasil i penelitian i menunjukkan i bahwa i jenis i pelatihan soft skill yang diberikan pada i masa i sebelum i dan i selama pandemi Covid-19 antara lain Hospitality Training dan Leadership Training. Sementara itu, terdapat 4 (empat) jenis pelatihan hard skill yang diberikan pada masa sebelum dan selama pandemi Covid-19 i antara lain 1). Operations Related Training, 2). Health, Safety, & Security Training, 3). Global Quality Program, dan 4). CTC (Commitment to Clean Training). Pemberian pelatihan-pelatihan tersebut dinilai efektif dan mampu meningkatkan kinerja karyawan serta pelatihan yang paling berperan penting di tengah pandemi Covid-19 yaitu Global Quality Program dan CTC (Commitment to Clean Training). This i research i is i motivated i by i the i less i than i optimal performance of employees at The Westin Resort & Spa Ubud in i the i midst i of ithe i ongoing Covid-19 i pandemic. This i study i aims i to i determine i the i types of i soft i skill i and i hard i skill i training i provided before i and during i the i pandemic i as i well i as stakeholder perceptions of the i provision of these trainings in order to i improve i employee performance during i the i Covid-19 i pandemic i. Data i collection i techniques i in i this i study i were participant observation i, structured interviews i, and documentation studies. The i data i analysis i technique i used i is i descriptive i qualitative i analysis i. The i results i showed i that i the i types i of soft skill training provided before and during the Covid-19 pandemic included Hospitality Training and Leadership Training. Meanwhile, there i are i 4 (four) types of hard skills training provided before and during the Covid-19 pandemic, including 1). Operations Related Training, 2). Health, Safety, & Security Training, 3). Global Quality i Program, and 4). CTC (Commitment to Clean Training). The provision of these trainings is considered effective and able to improve employee i performance i as well as the i training i that plays the i most important role in i the i midst i of i the i Covid-19 i i pandemic i, namely the i Global Quality Program and CTC (Commitment to Clean Training).

Enhancing Students’ Critical Thinking Character Through Case-Based Learning With Online News Nova, Muhamad; Chaerunnisah, Indah Utami
Jurnal Pendidikan Karakter Vol. 16 No. 2 (2025)
Publisher : Directorate of Research and Community Service, Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jpka.v16i2.85726

Critical thinking is not only cognitive skill, but also a character trait, which is a combination of an attitude of curiosity, open-mindedness, systematicity, analyticity, truth-seeking, critical thinking self-confidence, and maturity. Higher educations are required to hone students’ character in learning better and having positive behaviour. This study aimed at identifying the critical thinking character building through the implementation of case-based learning with online news. This study applied qualitative research with a case study design. Conducted at Politeknik Negeri Bali, the study took 27 students and one lecturer as the participants. The data were collected through observation, documentation, and interview and were then analysed by data collection, data reduction, data display, and conclusion drawing. This study revealed that case-based learning with online news could develop the critical thinking character trait through seven stages, including linking, obtaining information, gathering idea, synthesizing, exhibiting, learning, dan feedback collecting. This implementation has reinforced reinforce seven behaviours related to the critical thinking character trait among students, including analytical, curiosity, critical thinking, open-mindedness, truth-seeking, self-confidence, and maturity. Positive feedbacks were also given by the students toward the process of learning with online news, including the raise of sense of awareness, empathy, respectful, and open-minded.

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