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All Journal JURTEKSI Jurnal Pengabdian Bersama Masyarakat Indonesia
Riska Indah Cahyanti
stmik lombok
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Public Health

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PELATIHAN DAN PENDAMPINGAN PENGGUNAAN APLIKASI E-MONEV PADA DINAS BAPPEDA KABUPATEN LOMBOK TENGAH Riska Indah Cahyanti; Sofiansyah Fadli; Hairul Fahmi; Mohammad Fauzi Zulkarnain; Saikin saikin
Jurnal Pengabdian Bersama Masyarakat Indonesia Vol. 1 No. 2 (2023): April : Jurnal Pengabdian Bersama Masyarakat Indonesia
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jpbmi.v1i2.81

Abstract

The general reality that occurred in the budget realization and performance reporting system in Central Lombok Regency before E-Monev was put into practice was that the process was very slow, complicated, and very convoluted, not infrequently even very tiring. Reports that should be done in one day may take one week, two weeks or even one month. To expedite the reporting or monitoring process, Bureaucratic Reform (RB) efforts were made by developing online-based systems and applications called E-Monev. E-Monev is an instrument for monitoring, evaluating and controlling budget realization and performance which is used to collect data and information on monitoring results. This web-based application makes it very easy for employees to record budget realization and performance while in the office, such as filling in and changing work plans, filling out sub-activities, and there are other forms provided for reporting according to their respective duties and roles. What is expected from this web-based application is that employees can use the application as well as possible and can facilitate work and help company performance, especially in the field of Human Resources, to be faster, better and more practical.
QUALITY ANALYSIS OF ORPHAN PMKS SYSTEMS WITH WEBQUAL 4.0 AND IPA METHODS Riska Indah Cahyanti; Sofiansyah Fadli; Saikin Saikin; Didik Sudyana
JURTEKSI (Jurnal Teknologi dan Sistem Informasi) Vol 10, No 2 (2024): Maret 2024
Publisher : STMIK Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v10i2.3062

Abstract

Abstract: The PMKS Orphan Data Collection System is specifically designed to collect data on orphans in Central Lombok Regency. Although it has been around since its creation, there has been no assessment made of the quality of this system. Therefore, this study aims to analyze the quality of the PMKS Data Collection Information System for Orphans using the WebQual 4.0 method and Importance Performance Analysis (IPA). This study aims to identify factors that affect system service quality, focusing on four WebQual 4.0 variables, namely usability, information quality, service interaction, and User Satisfaction. Data was collected through distributing questionnaires and analyzed using IPA methods to assess users' views and expectations of the system. The results of the analysis showed that overall, the quality of this system was rated very good with the Webqual Index score reaching a score of 77%. However, there are certain areas that still need improvement, the PMKS Data Collection System for Orphans has a con- formity rate of 98% and an average gap value (GAP) - 0.06929. Priority is directed at quadrant I and quadrant 3. Improvement recommendations can be made by prioritizing indicators found in quadrants I and III based on the results of the IPA analysis. Thus, effective improvement efforts can be directed to improve the quality of the PMKS Data Collection System for Orphans in accord with user expectations.            Keywordss: analysis; Imprtance Performance Analysis (IPA); orphans; PMKS; WebQual 4.0 Abstrak: Sistem Pendataan PMKS Anak Yatim-Piatu dirancang khusus untuk mengumpulkan data anak yatim di Kabupaten Lombok Tengah. Meskipun telah ada sejak pembuatannya, belum ada penilaian yang dilakukan terhadap kualitas sistem ini. Karena itu, penelitian ini bertujuan untuk menganalisis kualitas Sistem Informasi Pendataan PMKS Anak Yatim-Piatu dengan menggunakan metode WebQual 4.0 dan Importance Performance Analysis (IPA). Penelitian ini memiliki tujuan untuk mengidentifikasi faktor-faktor yang memengaruhi kualitas layanan sistem, dengan fokus pada empat variabel WebQual 4.0, yaitu  usability, information quality, service interaction, dan User Satisfaction. Data dikumpulkan melalui menyebarkan kuesioner dan dianalisis dengan metode IPA untuk menilai pandangan dan harapan pengguna terhadap sistem. Hasil analisis menunjukkan bahwa secara keseluruhan, kualitas sistem ini dinilai sangat baik dengan nilai Webqual Index mencapai skor 77%. Namun, terdapat area tertentu yang masih memerlukan perbaikan, Sistem Pendataan PMKS Anak Yatim-Piatu memiliki tingkat kesesuaian sebesar 98% dan nilai rata-rata kesenjangan (GAP) -0.06929. Prioritas perbaikan diarahkan pada kuadran I dan kuadran 3. Rekomendasi perbaikan dapat dilakukan dengan memprioritaskan indikator yang ditempatkan pada kuadran I dan III berdasarkan hasil analisis IPA. Dengan demikian, upaya perbaikan yang efektif dapat diarahkan untuk meningkatkan kualitas Sistem Pendataan PMKS Anak Yatim-Piatu sesuai dengan harapan pengguna. Kata kunci : anak yatim-piatu; analisis; Importance Performance Analisis (IPA); PMKS; WebQual
Co-Authors Didik Sudyana Hairul Fahmi Mohammad Fauzi Zulkarnain Saikin Saikin saikin Sofiansyah Fadli Sofiansyah Fadli