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All Journal Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Rafles Lasido
Program Magister Manajemen Sekolah Tinggi Ilmu Ekonomi Serelo Lahat
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence Of Work Skills, Work Spirit, Work Ability And Workload On The Quality Of Public Services In Regional Development Planning Agency Nature Fence City Rafles Lasido; Hardiyansyah; Nisma Aprini
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1246

Abstract

This study aims to determine and analyze the effect of work skills, morale, work ability, and workload on the quality of public services at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program. The results of the study show that work skills, work enthusiasm, work ability, and workload have proven to have a significant effect on the quality of public services at the Regional Development Planning Agency of Pagar Alam City, both partially and simultaneously.
Co-Authors Aprini, Nisma Hardiyansyah