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Optimizing The Performance of Civil Servants: A Case Study at The Tax Counseling and Consulting Service Office (KP2KP) Hardiyansyah Hardiyansyah; Aspi Zaitun; Ade Firmansyah; Nidyawati Nidyawati
MBIA Vol 19 No 3 (2020): Management, Business, and Accounting (MBIA)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/mbia.v19i3.1168

Abstract

The performance of civil servants in the taxation sector will determine the success of state tax revenue. The purpose of this study was to determine and analyze the performance optimization of the KP2KP employees. Qualitative research with an explanatory research approach. Primary data sources were carried out through in-depth interviews with informants from the KP2KP, field observations and collection of written documentation. After analyzing the data, the researcher found that the optimization of the performance of civil servants with limited human resources can be realized through empowerment, development, competency improvement, employee motivation through adequate compensation and leadership effectiveness in KP2KP. Research results are very important for policy makers in perfecting their policies. Optimizing the performance of civil servants through empowerment, development, increasing competence, providing employee motivation through adequate compensation and leadership effectiveness in KP2KP. This study presents different points of view on the topic of civil servant performance. Increasing the performance optimization of civil servants with limited human resources is a new thing and according to the author's knowledge, the results of this study are the first to explain the increase in the performance optimization of KP2KP employees in Ogan Ilir Regency. Abstrak Kinerja PNS di bidang perpajakan sangat menentukan keberhasilan penerimaan pajak negara. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis optimalisasi kinerja pegawai KP2KP. Penelitian kualitatif dengan pendekatan penelitian eksplanatori. Sumber data primer dilakukan melalui wawancara mendalam dengan informan dari KP2KP, observasi lapangan dan pengumpulan dokumentasi tertulis. Setelah menganalisis data, peneliti menemukan bahwa optimalisasi kinerja PNS dengan sumber daya manusia yang terbatas dapat diwujudkan melalui pemberdayaan, pengembangan, peningkatan kompetensi, motivasi pegawai melalui kompensasi yang memadai dan efektivitas kepemimpinan di KP2KP. Hasil penelitian sangat penting bagi pengambil kebijakan dalam menyempurnakan kebijakannya. Mengoptimalkan kinerja PNS melalui pemberdayaan, pengembangan, peningkatan kompetensi, pemberian motivasi pegawai melalui kompensasi yang memadai dan efektivitas kepemimpinan di KP2KP. Studi ini menyajikan sudut pandang yang berbeda tentang topik kinerja pegawai negeri. Peningkatan optimalisasi kinerja PNS dengan sumber daya manusia yang terbatas merupakan hal baru dan menurut pengetahuan penulis, hasil penelitian ini merupakan yang pertama menjelaskan peningkatan optimalisasi kinerja pegawai KP2KP di Kabupaten Ogan Ilir. Kata Kunci : Kinerja Pegawai, Pelayanan, Penyuluhan, Perpajakan
The Influence Of Work Skills, Work Spirit, Work Ability And Workload On The Quality Of Public Services In Regional Development Planning Agency Nature Fence City Rafles Lasido; Hardiyansyah Hardiyansyah; Nisma Aprini
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1246

Abstract

This study aims to determine and analyze the effect of work skills, morale, work ability, and workload on the quality of public services at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program. The results of the study show that work skills, work enthusiasm, work ability, and workload have proven to have a significant effect on the quality of public services at the Regional Development Planning Agency of Pagar Alam City, both partially and simultaneously.
Implementation of the Control Function for Employees of the Education and Culture Office of Muara Enim Regency Eka Susanti; Hardiyansyah Hardiyansyah; Yusnawati Yusnawati
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1251

Abstract

This research was conducted at the Department of Education and Culture, Mùara Èním Regency. The aim of the study was to analyze how the Implementation of the Control Function in the Employees of the Department of Education and Culture in the Regency of Mùara Èním. Sources of data in this study are primary data and secondary data. There are two methods of data collection in this study, namely literature study and field study consisting of observation, interviews and documentation. The controls in the Education and Culture Office of Mùara Èním Regency have generally been well implemented, such as: 1). Control over the activities that will be carried out by employees. The process of controlling activities or work programs has been carried out by determining who will carry out these activities and how these activities are carried out and where these activities are carried out. 2). Control over the process of determining the boundaries of what employees will do by determining the expected results. In this control, employees know what limits can be done with the aim of getting results as expected. 3). Control in determining the direction so that all activities run according to the target. In this control, employees in carrying out their activities have directions and goals or objectives that have been determined by the leadership. 4). Control in determining the organizational structure and division of tasks for each employee. Employees are given tasks according to their main duties and functions.
The Influences Of Education, Training, Personality, And Work Period On The Competence Of Employees At The Regional Development Planning Agency Of Pagar Alam City Muhammad Mahyidin; Hardiyansyah Hardiyansyah; Nisma Aprini
Journal of Indonesian Management Vol. 3 No. 2 (2023): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i2.1238

Abstract

This study aims to determine and analyze the effect of Education, Training, Personality, and Years of Service on the Competence of employees at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program. The results of the research show that Education, Training, Personality, and Years of Service have proven to have a significant effect on the competence of employees at the Regional Development Planning Board of Pagar Alam City, both partially and simultaneously
The Effect Of Leadership Style, Work Facilities, Use Of Information Technology, And Benefits On Employee Work Motivation In Regional Development Planning Agency Nature Fence City Fherla Yudhi Aguslan; Hardiyansyah Hardiyansyah; NIsma Aprini
Journal of Indonesian Management Vol. 3 No. 2 (2023): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i2.1239

Abstract

This study aims to determine and analyze the influence of Leadership Style, Work Facilities, Use of Information Technology, and Allowances together on Employee Work Motivation at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program.The results of the study show that Leadership Style, Work Facilities, Use of Information Technology, and Allowances have proven to have a significant effect on Employee Work Motivation at the Regional Development Planning Agency of Pagar Alam City, both partially and simultaneously.