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All Journal Jurnal Bina Bangsa Ekonomika Bussman Journal : Indonesian Journal of Business and Management
Efrianto Efrianto
Sekolah Tinggi Ilmu Ekonomi Sakti Alam Kerinci
Economics, Econometrics & Finance

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PENGARUH LINGKUNGAN KERJA, PELATIHAN DAN DISIPLIN KERJA TERHADAP KINERJA BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA (BKPSDM) KOTA SUNGAI PENUH Efrianto Efrianto
Jurnal Bina Bangsa Ekonomika Vol. 17 No. 2 (2024): Jurnal Bina Bangsa Ekonomika (JBBE)
Publisher : LP2M Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jbbe.v17i2.624

Abstract

This study aims to determine: The Simultaneous Influence of Work Environment, Training, and Work Discipline on Employee Commitment The influence of work environment, training, and work discipline partially on Employee Commitment. The population of this study is all employees of the Personnel and Human Resources Development Agency of Sungai TFull City which totals 38 people. This research is to improve the conditions of the work environment, training, and work discipline according to their respective indicators and for other researchers to continue this research so that the limitations in this research can be improved
PENGARUH MODAL INTELEKTUAL TERHADAP INOVASI PELAYANAN PUBLIK DESA: CUSTOMER CAPITAL SEBAGAI VARIABEL KUNCI Deky Hamdani; Fadli Anugrah; Efrianto Efrianto
Bussman Journal : Indonesian Journal of Business and Management Vol. 6 No. 1 (2026): Bussman Journal | Januari - April 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/buss.v6i1.497

Abstract

This study aims to analyze the influence of intellectual capital on village public service innovation by positioning customer capital as the key variable. The low quality of service innovation at the village level is a relevant issue given the ongoing era of decentralization and government digitalization. The research approach uses a quantitative survey method with Structural Equation Modeling (SEM) analysis based on Partial Least Squares (PLS). The sample consisted of 215 village officials and 320 service-recipient residents, selected through proportionate stratified random sampling from 42 villages across three regencies in Sungai Penuh City. The results show that: (1) human capital has a positive and significant effect on public service innovation (? = 0.324; p < 0.01); (2) structural capital has a positive and significant effect (? = 0.287; p < 0.05); (3) customer capital has a positive and significant effect as a mediating variable (? = 0.412; p < 0.001); and (4) intellectual capital simultaneously influences village public service innovation (F = 47.32; p < 0.001). Customer capital is proven to be the most dominant variable in driving village public service innovation, reflecting the importance of relationships, trust, and community participation in the village service ecosystem. These findings provide theoretical and practical implications for the development of service innovation policies in village governance.
Co-Authors Fadli Anugrah Hamdani, Deky