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Journal : INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE

ANALYSIS OF HUMAN RESOURCE MANAGEMENT ON THE QUALITY OF HOSPITAL SERVIES Mulia Sosiady; Ermansyah, Ermansyah
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 6 (2024): June
Publisher : Adisam Publisher

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Abstract

Human resource management is an important part. The human resources that hospitals must have are in principle regulated through hospital accreditation. Efforts to improve the quality of human resources and the quality of service on public trust in public services must be made. The public questions the quality and effectiveness of public services. The quality of service in a hospital is a reflection of all the systems that are running within it. Apart from that, service quality is also the conformity of health services with professional standards by making good use of existing resources, so that all customer needs and goals for achieving optimal levels of health can be achieved. The human resources that hospitals must have are in principle regulated through Hospital accreditation is in determining the number and specifications of personnel and service supporting facilities that a hospital must have. Education and training are efforts to develop human resources, especially to develop intellectual abilities and personality. Education is generally related to preparing prospective workers for use by an organization, while training is more related to improving the abilities or skills of workers who already occupy a certain position or task.
INNOVATION STRATEGY IN HUMAN RESOURCES MANAGEMENT TO INCREASE ORGANIZATIONAL EFFECTIVINESS Mulia Sosiady; Ermansyah, Ermansyah
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 3 (2025): March
Publisher : Adisam Publisher

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Abstract

Innovation in human resource management (HR) is a key factor in increasing organizational effectiveness in the digital era and increasingly fierce global competition. This research aims to analyze innovation strategies in HR management and their impact on organizational effectiveness through a literature review approach. Various innovations in recruitment, training, performance management and employee welfare have been proven to increase employee productivity, engagement and job satisfaction. Research findings show that digitalization in recruitment, the application of technology-based learning such as e-learning and virtual reality (VR), as well as data-based performance management systems help organizations optimize workforce management. Additionally, innovations in employee wellbeing, such as flexible work policies and financial wellbeing programs, contribute to improving work-life balance. However, implementing this innovation faces challenges such as resistance to change, technological limitations, and a lack of digital skills among employees. This research contributes to the field of HR management by offering insight into innovative strategies that can be implemented to increase organizational effectiveness. Organizations that want to remain competitive need to adopt HR innovation strategically, with the support of strong leadership and investment in employee skills development. Thus, innovation in HR management can be a key driver for organizational sustainability and competitiveness in the future.