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Vidya Imanuari Pertiwi
Universitas Pembangunan Nasional “Veteran” Jawa Timur
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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IMPLEMENTASI PROGRAM KAS-RPA KAMPUNG ASUH DALAM MEWUJUDKAN SURABAYA KOTA LAYAK ANAK Lutfiatul Laili Arrohmati; Vidya Imanuari Pertiwi
Journal Publicuho Vol. 7 No. 1 (2024): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i1.303

Abstract

KAS-RPA is a Surabaya City government program in the context of realizing Surabaya as a child-friendly city. This program consists of five indicators, namely, learning villages, healthy villages, assisted villages, safe villages and productive creative villages. This research aims to examine various aspects, human resources, communication between organizations, the disposition of implementers, and bureaucratic structures that contribute to the successful implementation of (the KAS-RPA) foster village. The method used is descriptive qualitative, with primary and secondary data sources used through direct interviews and participant observation. The research focus of this study is to describe the factors for the success of implementing the foster village program in order to create Surabaya, a child-friendly city in RT 4, RW 2, Sidosermo Village, Surabaya. The results of this research indicate that the implementation of the KAS-RPA foster village program was successful due to the following factors, including good inter-organizational communication, good characteristics of implementing agents, and responsiveness of competent human resources.
RESPONSIVITAS ADMINISTRASI KEPENDUDUKAN MELALUI PROGRAM PASCA AKAD NIKAH DI KOTA TASIKMALAYA Riena Latifa; Vidya Imanuari Pertiwi
Journal Publicuho Vol. 8 No. 1 (2025): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i1.691

Abstract

This study aims to analyse the responsiveness of public services through the PASUTRI Program (Post-Marriage: Husband and Wife Receive Family Cards and Electronic Identity Cards) at the Population and Civil Registration Office of Tasikmalaya City. The research method used is a qualitative approach with a case study design according to Creswell. Data were obtained through interviews, observations, and documentation. The findings of this study are 1) Officers provide services with a good attitude, politeness, and friendliness to the public, 2) Officers strive to issue Electronic Identity Cards (KTP-el) and Family Cards on the wedding day. However, challenges such as power outages, network disruptions, and server issues still occur. 3) The Standard Operating Procedures (SOP) have been consistently implemented. However, some people still prefer to use intermediaries in the marriage registration process at the Religious Affairs Office (KUA), 4) Document verification is carried out using the Simantap Pasutri application, although some challenges require further coordination, 5) The issuance of Electronic Identity Cards and Family Cards is carried out exactly on the wedding day, and 6) Public complaints are responded to through various media.
Co-Authors Lutfiatul Laili Arrohmati Riena Latifa