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All Journal Jurnal Ilmiah Wahana Pendidikan Jurnal Rekayasa Sistem Informasi dan Teknologi
Ibnu Choldun
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Religion Computer Science & IT Decision Sciences, Operations Research & Management Education Social Sciences Other

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Penerapan Metode Waterfall Pada Aplikasi Pembelajaran Seni Budaya Berbasis Website Menggunakan Framework Reactjs Ibnu Choldun; Reni Rahmadewi
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 13 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8151254

Abstract

The rapidly developing information technology has influenced various aspects of human life, especially in the field of arts and culture which is being forgotten by society. However, it has positive potential that we can utilize by using the internet as a promotional medium to introduce culture and arts to the wider community. Therefore, the development of a web-based cultural art learning application becomes an effective alternative in facilitating digital learning of cultural arts. In the development of this application, the waterfall method is used along with UML diagrams to visualize the software-based model in the form of use case diagrams, activity diagrams, and class diagrams. The application is designed using the JavaScript programming language with the ReactJs, Redux, ExpressJs, MySQL, and Sequelize frameworks using the Visual Studio Code code editor. The result of this research is a web-based cultural art learning application. Based on testing, the application runs and functions well, and it is responsive to mobile and desktop displays. Thus, this application is expected to be useful for the wider community as an alternative to facilitating digital learning of cultural arts.
Analysis of Analysis of Information Technology Service Management (ITSM) Using the ITIL V3 Framework at the Department of Library and Archives of Palembang City Ibnu Choldun; Mulyati, Mulyati
Jurnal Rekayasa Sistem Informasi dan Teknologi Vol. 3 No. 3 (2026): Februari
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jrsit.v3i3.3449

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengevaluasi tingkat kematangan pengelolaan layanan Teknologi Informasi (TI) pada Dinas Perpustakaan dan Kearsipan Kota Palembang (DISPUSIP) dengan menggunakan pendekatan IT Service Management (ITSM) berbasis framework ITIL V.3 pada domain Service Operation. Metode penelitian yang digunakan meliputi studi literatur, observasi, wawancara, kuesioner, dan dokumentasi, dengan fokus pada subdomain Event Management, Incident Management, Problem Management, Request Fulfillment, dan Access Management pada sistem INLIS dan SIMANIS. Hasil penelitian menunjukkan bahwa sebagian besar subdomain layanan TI berada pada Level 4 (Managed), yaitu Event Management, Incident Management, Problem Management, dan Request Fulfillment, sedangkan Access Management telah mencapai Level 5 (Optimized), namun masih ditemukan gap terutama pada subdomain Problem Management yang dipengaruhi oleh keterbatasan SDM TI internal, ketergantungan pada pihak eksternal, serta belum optimalnya dokumentasi dan evaluasi pasca insiden. Simpulan dari penelitian ini adalah bahwa pengelolaan layanan TI di DISPUSIP secara umum telah berjalan dengan baik, namun masih diperlukan peningkatan berkelanjutan melalui penguatan tata kelola layanan TI berbasis ITIL V.3, pembentukan tim TI internal, penyusunan SOP terstandarisasi, serta peningkatan keamanan dan monitoring layanan guna mencapai tingkat kematangan layanan TI yang optimal dan mendukung pelayanan publik yang efektif dan berkelanjutan.   Kata Kunci: IT Service Management, ITIL V.3, Service Operation, Maturity Level, Layanan TI
Co-Authors Mulyati Mulyati Reni Rahmadewi