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All Journal SISFOTENIKA CCIT (Creative Communication and Innovative Technology) Journal SENSITEK Jurnal Ilmiah IT CIDA : Diseminasi Teknologi Informasi Jikom: Jurnal Informatika dan Komputer Jurnal Pengabdian Masyarakat (JURDIMAS) Prosiding Seminar Nasional CORISINDO

Susanti Margaretha Kuway, Susanti Margaretha

STMIK Pontianak

Author-ID : 632450

Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

Published : 13 Documents Claim Missing Document

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STUDI ANALISIS PERSYARATAN KEBUTUHAN SISTEM DALAM MENGHASILKAN PERANGKAT LUNAK YANG BERKUALITAS Sandy Kosasi; Susanti Margaretha Kuway
SISFOTENIKA Vol 2, No 1 (2012): SISFOTENIKA
Publisher : STMIK PONTIANAK

Abstracts: Requirements specification is the need for the early phases of software engineering and is very important because it affects the flexibility, reliability, accuracy and usability. No matter how good coding and design systems that do not will still be able to provide a real desire by the conditions encountered. In fact, the needs for requirements engineering and FAST approach method does not always ensure produce quality software systems so that require system migration. In this process the need for requirements analysis should also consider factors that can not be empirically expressed quantitatively. Further requires adaptability and develop alternative priority needs in terms of the requirements document. Communication skills, the use of simple terms, open to users of the system, and displays a vivid example of what is needed and avoid the pitfalls of the intelligence domain to limit the success factors in aligning with the expectations of users of the system.Keywords : requirements specification analysis, requirements engineering, FAST approach, system migration, quantitative and empirical pitfalls intelligence domain.

ANALISIS PROSES BISNIS : STUDI KASUS BAGIAN CUSTOMER CARE PADA PT. TELKOM INDONESIA TBK – KANDATEL PONTIANAK Windy Agasia; Susanti Margaretha Kuway
SISFOTENIKA Vol 2, No 2 (2012): SISFOTENIKA
Publisher : STMIK PONTIANAK

Abstract: PT. Telkom Tbk – Kandatel Pontianak is one of biggest Government Owned Company (BUMN) which service is in telecomunication service for public in Indoeisa. Business process in Customer Care department is to know the quality of customer service, how much the dependence of Customer Care to the use of technology is, and what the respond of customers for the service given by Customer Care is. Research type used in this paper is descriptive methode according to facts taken from Customer Care department of PT. Telkom Tbk – Kandatel Pontianak. Data collecting methode used in this paper is primary data taken directly from respondent by using questioners and interviews. The methode used is business process analysis with data analysis strategy in form of business area analysis. The conclusion that can be taken from this research is that running business process for Customer Care department can be seen in the availability of interrelationship between business functions and business units. Each business functions have their own tasks and responsibilities. Every executive members in Customer Care department have their roles and relations with their business functions. Mapping of business functions vs organisational units matrix is used so that every activities in organisational functions become clear. Those activities are create, read, update and delete. Keywords : Business Function Decomposition, Matrix Analysis, Critical Success Factor, Business Process Analysis, Entity Relationship Diagram

PEMILIHAN PAKET WEDDING MENGGUNAKAN METODE ELECTRE Endah Sri Subrata; Susanti Margaretha Kuway; I Dewa Ayu Eka Yuliani
SISFOTENIKA Vol 10, No 1 (2020): SISFOTENIKA
Publisher : STMIK PONTIANAK

Along with the development of technology that is increasingly rapidly and it cannot be denied that the technology as secondary to the needs of its users. So far this technology has also been applied to several fields, one example the presence of technology in the education sector which allows its users to do the wedding package selection process. This decision support system for determining criteria in addressing the issues facing a marriage in providing information that is timely, accurate and efficient for those who need the information, where the information contained in the data storage medium that is specially prepared. Research using ELECTRE method for calculation process and web-based applications with PHP programming language that can access each user regardless of where the user is based on the criteria of the results users can determine which criteria will be taken and according to the budget.

ANALISIS DAN PERANCANGAN APLIKASI PERSEDIAAN PADA CV. FAJAR KHATULISTIWA MOTOR PONTIANAK Susanti Margaretha Kuway
SISFOTENIKA Vol 1, No 2 (2011): SISFOTENIKA
Publisher : STMIK PONTIANAK

Abstracts : On this paper, we conducted research on the CV. Fajar Khatulistiwa Pontianak where there are obstacles in the sales of goods such as difficulty in finding goods data, customer data, the records are repeated due to recording errors or missing files. Besides the old reporting process because the data must be re-examined and cannot be generated immediately, it is this which causes slow reports must be submitted to the leadership. The method used in this research is descriptive method and data collection techniques using interviews, observation and documentary studies. System development methodology used is Data Flow Diagram, Data Dictionary, Normalization, Databases and Tables Specification Entity Relationship Diagram. The results of this proposed prototype design using Visual Basic 6.0 programming language which can assist companies in dealing with inventory. Moreover, it can facilitate the sale and purchase of data storage, data storage sales returns and purchase and storage of data in or out goods. Keywords : Sales Information System, Protoype, System Development Methodology, Microsoft Visual Basic 6.0

Co-Authors -, Dany Fahrurrozi Andi, Wiwin Afri Budi Susilo David David David David Endah Sri Subrata Gat Gat, Gat Gusti Syarifudin Gusti Syarifudin, Gusti I Dewa Ayu Eka Yuliani Ivan Hintoro Madhiyono, Madhiyono Nabila, Fiqa Anisa PRATAMA, RICO Sandy Kosasi Utin Kasma, Utin Windy Agasia Yohanes, Aspiranti

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