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Pengaruh Sertifikasi Terhadap Kinerja Guru SMK Negeri 2 Kisaran Kabupaten Asahan Elizah Sitorus, Nurul; Jamil, Bahrum
Publikauma : Jurnal Administrasi Publik Universitas Medan Area Vol 3, No 2 (2015): PUBLIKAUMA DESEMBER
Publisher : Publikauma : Jurnal Administrasi Publik Universitas Medan Area

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PenelitianÂ iniÂ bertujuanÂ untuk mengetahui pengaruh sertifikasi terhadap kinerja guru SMKÂ Negeri 2 Kisaran, dengan rumusan masalah yaitu apakah sertifikasi mempunyai pengaruh terhadap kinerja guru di SMK Negeri 2 Kisaran dan hipotesis sertifikasi memiliki pengaruh terhadap kinerja guru. Teknik pengumpulan data dengan menggunakan kepustakaan dan penelitian langsung di lapangan menyebarkan angket, wawancara dan observasi. Analisis data yang digunakan untuk mengetahui pengaruh hubungan dengan metode kuantatif yaitu rumus korelasi product moment. Sampel penelitian sebanyak 33 guru. Hasil penelitian berdasarkan data yang sudah diperoleh menunjukkan bahwa terdapat hubungan pengaruh yang signifikan antara sertifikasi dengan kinerja guru. Dengan nilai hasil hitung hubungan pengaruh sebesar 0,9 bila dikonsultasikan dengan tabel interprestasi berada pada antara 0,80 > 1,00 yang menyatakan hubungan sangat kuat. Jadi dengan demikian bahwa hipotesis yang diajukan diterima, yaitu sertifikasi memiliki pengaruh terhadap kinerja guru.

Peran Pemimpin Dalam Meningkatkan Motivasi Kerja Karyawan di PT. Mestika Sakti Anugrah Semesta Medan Elvianta, Novi; Thamrin, Husni; jamil, Bahrum
Publikauma : Jurnal Administrasi Publik Universitas Medan Area Vol 2, No 1 (2014): PUBLIKAUMA JUNI
Publisher : Publikauma : Jurnal Administrasi Publik Universitas Medan Area

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Penelitian merupakan penelitian kualitatif dengan pendekatan deskriptif yaitu penelitian yang menghasilkan prosedur analisa yang tidak menggunakan analisis statistik. Data analisis kualitatif dikumpulkan dengan cara wawancara, observasi dan dokumentasi.. Hasil penelitian menujukkan bahwa peran pemimpin dalam meningkatkan motivasi kerja karyawan di PT. Mestika Anugerah Semesta Medan dilakukan dengan cara memenuhi persyaratan diantaranya, interaksi sosial satu sama lain yang saling membantu dan membutuhkan sehingga tercipta lingkungan kerja yang nyaman dan tentram. Dalam proses bersosialisasi dan berinteraksi, seorang pemimpin mampu memberikan dorongan atau semangat motivasi kepada para bawahan guna mencapai kinerja organisasi secara optimal dan dapat menimbulkan dorongan yang positif karyawan dalam bertindak.

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Anggota Perpustakaan Kota Medan Sari, Purnama; Jamil, Bahrum
Publikauma : Jurnal Administrasi Publik Universitas Medan Area Vol 4, No 1 (2016): PUBLIKAUMA JUNI
Publisher : Publikauma : Jurnal Administrasi Publik Universitas Medan Area

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Hasil penelitian menunjukkan bahwa kualitas pelayanan Perpustakaan Kota Medan dari 95 responden 75 responden (78,9%) menyatakan sangat baik, 20 responden (21,1%) menyatakan baik. Hal ini menunjukkan bahwa dari kualitas pelayanan di Perpustakaan Kota Medan sangat baik karena pegawai perpustakaan sudah memenuhi harapan dari anggota baik dari pelayanan yang diberikan pegawai kepada anggota dan sarana prasarana yang memadai. Kepuasan Anggota hasil penelitian menunjukan dimana 68 responden (71,6%) menyatakan Sangat puas dan 27 responden (28,4%) menyatakan Puas. Anggota merasa puas karena pegawai sudah melakukan pelayanan yang maksimal untuk melayani para pengguna perpustakaan, baik mengenai jawaban yang diberikan oleh pegawai, maupun dari keramahan pegawai perpustakaan yang dianggap anggota sudah maksimal.Kualitas pelayanan secara simultan berpengaruh signifikan terhadap kepuasaan anggota karena nilai signifikan 0,000<0,05 maka H0ditolak, dan Haditerima.

Peranan Badan Pengawas Pemilu dalam Penyelesaian Sengketa Pada Pemilihan Legislatif Tahun 2019 Di Kota Medan Daeli, Sri Suci Mentari; Batubara, Beby Masitho; Jamil, Bahrum
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 3, No 2 (2021): Strukturasi: Jurnal Ilmiah Magister Administrasi Publik, September
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v3i2.746

The dispute in the 2019 legislative election in Medan is a process dispute that occurs between election participants or legislative candidates against the election organizer or KPU. In the registration of participants, the KPU legislative candidates rejected the PKB National Awakening Party due to delays in registering legislative candidates. Related to the decision issued by the participating KPU filed a request dispute to the Medan city Bawaslu to follow up on the decision. In filing a petition dispute, there are several things that must be fulfilled, including: completing the identity of both the applicant and the respondent. The purpose of this research is to find out the dispute that accurred between PKB and KPU which was held by the Medan city Bawaslu in resolving disputes in the 2019 legislative elections in Medan. This study uses qualitative methods as data analysis. The source of data in this research is the head of the Medan city Bawaslu and the dispute settlement division. Data were collected based on data collection techniques, namely literature, observation, interviews, documentation and data triangulation. Bawasluâ€™s role is to carr out mediation and adjudication hearings by inviting both parties as applicants and defendants to resolve the dispute. After the mediation, the adjudication trial is held, the Bawaslu has the right to inspect, study and decide for twelve (12) working days. The decision announced by the Bawaslu was to reject PKB election participants as legislative candidates and the statement was the final decision.

Gaya Kepemimpinan Kepala Desa pada Kinerja Aparatur Desa: Studi Kasus di Desa Susuk, Kecamatan Tiganderket, Kabupaten Karo Br Surbakti, Via Maharani; Jamil, Bahrum; Sembiring, Walid Musthafa
Journal of Law & Policy Review Vol 2, No 1 (2024): Journal of Law & Policy Review, June 2024
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v2i1.371

The leadership style of the village head is very important to the performance of the village apparatus because one of the factors that influence performance is the leadership style. The purpose of this study was to determine the leadership style of the Village Head on the performance of the Village Apparatus, to determine the performance of the Village Apparatus and the inhibiting factors of the Village Head's leadership style. The problems are the lack of human resources seeing how important roles and responsibilities are in providing services to the community but have not been able to respond optimally to community needs, inadequate facilities and infrastructure and some village officials are still late coming to the office and even leaving the village office. Before working hours end. To approach this problem, the theoretical reference from Rivai includes authoritarian, democratic, and laissez-faire leadership styles and aspects from Dwiyanto which include productivity, service quality, responsiveness, responsibility, and accountability. Data were collected based on data collection techniques with observation, interviews and documentation, and analyzed qualitatively with a descriptive nature. The results showed that the leadership style used by the Village Head was a democratic leadership style seen from the decision making the Village Head always held deliberation, the Village Head was also very open to criticism and suggestions, the ability of the Village Head to motivate the Village Apparatus and the communication that was established with the two village heads. Direction. It's just that there are still inhibiting factors in improving the performance of the apparatus, namely the lack of Human Resources, inadequate facilities and infrastructure and the low level of discipline of the Village Apparatus.

Analisis Kualitas Pelayanan Publik dalam Pengurusan Surat Tanda Nomor Kendaraan (STNK) di Kantor Samsat Kabupaten Pakpak Bharat Provinsi Sumatera Utara Manurung, Rosnita Nauli; Jamil, Bahrum; Deliana, Marlina
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 6, No 1 (2024): STRUKTURASI: JURNAL ILMIAH MAGISTER ADMINISTRASI PUBLIK, MARET
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v6i1.3806

Public services are services in the form of actions from the government as service providers who provide services to the community as service recipients. The background in this study is that there are still problems with public services that are not good and will not create community satisfaction, from where it can be concluded and used as a benchmark in realizing community satisfaction with the services provided, agencies and the government must be able to provide the best service. possible by evaluating aspects of the quality of existing services. This study aims to determine how the service system provided at the SAMSAT Office in providing services to the community. This type of research is qualitative research. Informants of this research are the public and employees, data collection uses observation, interviews, and documentation. The results of the study show the quality of public services in the management of Vehicle Registration Certificates at the SAMSAT Office of Pak-Pak Bharat Regency seen from the community satisfaction survey, namely: requirements, mechanisms and procedures, completion time, costs/tariffs, product specifications, types of services, competence of implementers, behavior of implementers, handling complaints, suggestions and inputs, facilities and infrastructure have been realized quite well and a service improvement strategy is still needed. The SAMSAT office has also completed a community satisfaction survey by providing a suggestion box and a satisfied and dissatisfied box which is an index of community satisfaction.

Penerapan Prinsip-prinsip Good Governance dalam Pelayanan Publik pada Kantor Kelurahan Teladan Timur Kecamatan Medan Kota Hisriani, Hisriani; Jamil, Bahrum; Simamora, Beltahmamero
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 6, No 2 (2024): Strukturasi: Jurnal Ilmiah Magister Administrasi Publik, September
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v6i2.4457

Penelitian ini bertujuan untuk mengetahui penerapan prinsip-prinsip good governance dalam pelayanan publik pada Kantor Kelurahan Teladan Timur Kecamatan Medan Kota, serta faktor penghambatnya. Penelitian ini menggunakan teori United Nation Development Programme (UNDP) yaitu prinsip akuntabilitas, aturan hukum, transparansi dan keterbukaan. Metode penelitian yang digunakan ialah kualitatif dan teknik pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa Penerapan prinsip Good Governance di Kantor Kelurahan Teladan Timur cukup baik dalam aspek akuntabilitas, aturan hukum, transparansi, dan keterbukaan, meskipun masih ada kendala seperti keterlambatan pelayanan dan kurangnya penyampaian informasi. Hambatan lain termasuk kurangnya sarana prasarana, keterbatasan sumber daya manusia, birokrasi yang lambat, dan minimnya anggaran. Perbaikan menyeluruh dalam infrastruktur, pelatihan pegawai, penyederhanaan birokrasi, dan peningkatan anggaran diperlukan untuk memastikan penerapan prinsip-prinsip ini secara efektif dan meningkatkan kualitas pelayanan publik.

Program Bantuan Stimulan Perumahan Swadaya di Desa Sipituhuta Gaol, Tulus Lumban; Jamil, Bahrum; Simamora, Beltahmamero
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 6, No 2 (2024): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v6i2.5222

The Self-Help Housing Stimulant Assistance Program (BSPS) is a government initiative aimed at Low-Income Communities (MBR) facing purchasing power limitations, providing support to acquire adequate housing. This research delves into the implementation of the BSPS program conducted by the Housing and Settlement Area Service (PKP Service) in Sipituhuta Village, Pollung District, Humbang Hasundutan Regency. The study aims to identify inhibiting factors in the program's implementation. Employing the Implementation Theory by Van Meter and Varn Horn, incorporating six indicators – policy standards and objectives, resources, implementing organization characteristics, inter-organizational communication, executors' attitudes, and the socio-economic and political environment. The research follows a Descriptive method with a Qualitative approach, gathering data through observation, interviews, and documentation. Findings reveal that the BSPS Program in Sipituhuta Village is well-implemented, yet two indicators are inadequately realized, namely limited financial resources and discrepancies between the provided data and field situations. These issues hinder location transfers and cause misunderstandings between the community and the village government regarding beneficiary data.

Efektivitas Pelayanan Publik Pada Kantor Camat Kecamatan Mazino Kabupeten Nias Selatan Provinsi Sumatera Utara Loi, Takdir; Jamil, Bahrum
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6522

Effective public service is a key pillar in realizing good governance. However, its implementation at the sub-district level still faces various challenges. This study aims to analyze the effectiveness of public service delivery at the Mazino Sub-District Office, South Nias Regency, and to identify existing obstacles and improvement efforts. Using a qualitative approach with an empirical juridical method, data were collected through observation, in-depth interviews, and documentation. The research findings indicate that the effectiveness of public services still requires improvement to be more aligned with South Nias Regency Regulation No. 12 of 2017. Several aspects, such as the simplicity of procedures, timeliness, fairness of services, and transparency, continue to face challenges in their implementation. This condition suggests the need for continuous efforts to enhance service mechanisms so that they can better meet the needs and expectations of the community. The identified research gap lies in the lack of empirical studies linking the implementation of regional regulations to the quality of services at the sub-district level. This study contributes by providing contextual insights into the structural and operational barriers affecting public service quality. Its practical implications emphasize the need to strengthen supervision, enhance the capacity of government personnel, and conduct continuous public outreach to promote more responsive, fair, and accountable local public services.

Evaluasi Kinerja Bidang Pusat Pengendalian Operasi Penanggulangan Bencana dalam Upaya Pengurangan Risiko Bencana Banjir di Kelurahan Babura Sofiana, Annisa; Jamil, Bahrum
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6544

AbstrakBencana banjir yang sering terjadi di Kota Medan mengharuskan adanya upaya penanggulangan yang efektif dan sistematis. Salah satu lembaga yang bertanggung jawab dalam penanggulangan bencana adalah Badan Penanggulangan Bencana Daerah (BPBD) Kota Medan, khususnya melalui bidang Pusat Pengendalian Operasi Penanggulangan Bencana (PUSDALOPS-PB). Penelitian ini bertujuan untuk mengevaluasi kinerja PUSDALOPS-PB dalam pengurangan risiko bencana banjir di Kota Medan dan menganalisis faktor penghambat dalam pelaksanaan tugasnya. Metode yang digunakan dalam penelitian ini adalah pendekatan kualitatif dengan teknik pengumpulan data berupa wawancara, observasi, dan dokumentasi. Data diperoleh dari Kepala BPBD, staf PUSDALOPS-PB, serta masyarakat yang menerima layanan. Hasil penelitian menunjukkan bahwa BPBD Kota Medan telah melaksanakan berbagai program mitigasi dan kesiapsiagaan bencana, namun kinerja PUSDALOPS-PB masih terkendala oleh keterbatasan sumber daya manusia, peralatan, serta koordinasi antar instansi yang belum optimal. Faktor penghambat lainnya adalah kurangnya kesadaran masyarakat tentang pentingnya mitigasi bencana dan masalah anggaran yang terbatas. Penelitian ini memberikan rekomendasi agar BPBD Kota Medan meningkatkan kualitas sumber daya manusia, memperkuat koordinasi antar instansi, serta meningkatkan partisipasi masyarakat dalam kegiatan mitigasi bencana.

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