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All Journal International Journal of Evaluation and Research in Education (IJERE) PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING
Sheerad Sahid
Universiti Kebangsaan Malaysia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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THE INFLUENCE OF SERVICE QUALITY ON TAXPAYER SATISFACTION AND TAXPAYER COMPLIANCE AT BAPENDA RIAU PROVINCE Tengku Arief Lukman; Layla Hafni; Harry Patuan Panjaitan; Teddy Chandra; Sheerad Sahid
International Conference on Business Management and Accounting Vol 1 No 1 (2022): Proceeding of International Conference on Business Management and Accounting (Nov
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v1i1.2745

Abstract

The study was conducted in BAPENDA of Riau Province. The aim was to determine the direct effect of the Dimensions of Service Quality namely tangibility, empathy, reliability, responsiveness and assurance on the satisfaction of taxpayers and taxpayer compliance. This study gathered a Sample of 145 people using the proportional random sampling technique by distributing a questionnaire. The variables used were Service Quality, taxpayer satisfaction and taxpayer compliance. The data were analyzed using SEM (Structural Equation Modelling) analysis with SmartPLs 4.0. The results showed that there was an effect of service quality on taxpayer satisfaction, service quality had a significant positive effect on taxpayer compliance and there was a relationship between taxpayer satisfaction and taxpayer compliance variables.
Enhancing student career readiness: a two-decade systematic literature review Dian Rachmawati; Sheerad Sahid; Mohd Izwan Mahmud; Nor Aishah Buang
International Journal of Evaluation and Research in Education (IJERE) Vol 13, No 3: June 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijere.v13i3.26485

Abstract

This study intends to discover the elements that impact student career readiness growth, analyze the components that dominate that growth, and identify the factors that dominate student career readiness. The methods used to review selected articles are discussed including publication standards, databases, eligibility and exclusion criteria, stages of the review process (identification, screening, feasibility) as well as abstraction and analysis of data. By following the guidelines of item preferred reporting items for systematic reviews and meta-analyses (PRISMA) to produce this review. Based on the commonalities and traits of the first identified components, these factors have been separated into two categories, internal and external. Self-efficacy factors for internal factors and job training factors for external factors are the two factors with the maximum frequency and dominance over the others. Pursuing formal and non-formal education relevant to the chosen career field, making short-term and long-term career plans, establishing a strong professional network, and seeking relevant work experience through internships, part-time jobs, or volunteer work are all components of a career readiness strategy. Develop the necessary skills for an industry or career field, improve your communication skills, think positively, and be willing to confront career challenges. Maintain a balance between personal and professional life.
Co-Authors Dian Rachmawati Harry Patuan Panjaitan Layla Hafni Mohd Izwan Mahmud Nor Aishah Buang Teddy Chandra Tengku Arief Lukman