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MANAJEMEN PENGELOLAAN OBAT DI PUSKESMAS SNGURARA KELURAHAN DUYU KOTA PALU Asi, Asi; Sakung, Jamaluddin; Kadri, Abdul
Jurnal Kolaboratif Sains Vol 1, No 1 (2019)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31934/jom.v1i1.793

Abstract

 Masalah yang  di puskesmas, manajemen pengelolaan obat belum berjalan dengan baik, ini dikarenakan pengelolaan obat dilihat dari pengadaan obat dari dinas kesehatan tidak sesuai dengan permintaan obat yang diminta dari puskesmas dan harus membeli obat menggunakan dana jkn untuk memenuhi kebutuhan masyarakat. Penelitian ini bertujuan untuk mendiskripsikan manajemen pengelolaan obat di puskesmas sangurara kelurahan duyu kota palu.  Jenis penelitian ini adalah penelitian ini deskriptif dengan menggunakan pendekatan kualitatif. Jumlah informan dalam penelitian ini sebanyak 3 orang yang terdiri dari kepala puskesmas, penenggung jawab apotik dan staf apotik. Hasil penelitian program pengelolaan obat puskesmas sangurara kelurahan duyu kota palu yang di dapat dari input yaitu ditinjau  perencanaan pengelolaan obat sudah paik, permintaan penelolalaan belum baik, distribusi pengelolaan sudah baik, penyimpanan pengelolaan sudah baik,pencatatan/pelaporan pengelolaan sudah baik di puskesmas sangurara kelurahan duyu kota palu. Kesimpulan penelitian ini adalah pelaksanaan program pengelolaan obat di puskesmas sangurara kelurahan duyu kota palu sudah berjalan dengan baik tetapi ditinjau bagi pihak instansi puskesmas sangurara kelurahan duyu kota palu diharapkan perlu adanya kordinasi mengenai ketersediaan obat, pendistribusian obat dari dinas kesehatan ke puskesmas sangurara kelurahan duyu kota palu.Kata Kunci: Manajemen Pengelolaan Obat, Perencanaan, Permintaan, Distribusi, Penyimpanan, Pencatatan/pelaporan.
Implementation of Permenkes Number 1691 the Year 2011 Concerning Patient Safety in Palu Undata Hospital Hijrianto, Hijrianto; Sudirman, Sudirman; Kadri, Abdul
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol 2, No 4 (2020): October
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31934/ijhess.v2i4.1409

Abstract

Implementation of Patient Safety is the obligation of the hospital to fulfill the rights of patients to be free from injury and potential injury (disease, physical/social psychological injury, disability, and death) involving health workers/officers (medical, paramedical) and non-medical, to work together to improve patient safety. The researcher aims to determine the implementation of patient safety at the Update Hospital Palu, as regulated in Permenkes number 1691 of 2011. The type of research used is qualitative, namely observation, interviews, and documentation. The results showed that some health workers/health workers still ignored informed consent/consent for small but risky actions in carrying out their duties. Incidents that occur due to equipment that does not meet standards should be facilitated by KMKP (Patient Safety Quality Committee) at Update Hospital Palu but have not been implemented, but only reduce incidents that occur due to medical personnel errors/paramedics. The need to build individual awareness of staff/officers in carrying out their duties, the need to integrate if there is an incident either due to equipment or due to an error of the officer in one container, namely KMKP Hospital as a report to be evaluated.
The Effect of Inpatient Service Quality at Anutapura Hospital on the Patients Satisfaction Rizaldi, Muhammad Adzmil; Afni, Nur; Kadri, Abdul
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol 3, No 2 (2021): April
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31934/ijhess.v3i2.1473

Abstract

According to the Law of the Republic of Indonesia No. 44 of 2009, Hospital is a health service institution that organizes complete individual health services that provide inpatient and emergency services. This research aims to determine the effect of the inpatient services quality at Anutapura Hospital on patients satisfaction. This is quantitative research with a cross-sectional study design. The sampling was conducted by using the proportional method to 68 inpatients of Anutapura Hospital, Palu. The analysis technique uses simple linear regression analysis. The results of this research indicate that the variables that have a positive and insignificant effect on patient satisfaction are physical evidence variable with a coefficient value of 0,057 and a sig value of 0,731> 0,05, a reliability variable with a coefficient value of 0,216 and a sig value of 0,119> 0,05, responsiveness with a coefficient value of 0,295 and a sig value of 0,100> 0,05, a guarantee with a coefficient value of 0,279 and a sig value of 0,099> 0,05, and attention with a coefficient value of 0,404 and a sig value of 0,096> 0,05. This research suggests that the agency should be able to improve services in terms of room provision, service support equipment such as seats for the patient's family who visit and can consider the needs of the community who come for treatment.
THE RELATION OF MARKETING MIX WITH CUSTOMERS LOYALTY IN LABORATORY CLINICAL OF PRODIA PALU Oktavia, Sriyani; Sudirman, Sudirman; Kadri, Abdul
Promotif : Jurnal Kesehatan Masyarakat Vol. 6 No. 1: JUNE 2016
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (100.454 KB) | DOI: 10.56338/pjkm.v6i1.6

Abstract

ABSTRACT Clinical Laboratory of Prodia has fluctuated significant number of patient visits from 2014 through 2015, a decrease in the number of older patients indicating a decreased patient loyalty. Therefore Prodia need to design marketing programs by applying the marketing mix. Includes aspects of the marketing mix of product, price, place, promotion, people, process and physical evidence. This study aims to determine the relationship of the marketing mix with Customer Loyalty in the Clinical Laboratory Prodia Palu. This research is an analytical survey with cross sectional design. Location of the study in the Clinical Laboratory of Prodia Palu. The research was conducted in March-April. Total sample of 98 respondents, taking by consecutive sampling. The bivariate analysis of loyalty using chi square test showed that: Product no correlation (P = 0.028 <0.05), Price no correlation (P = 0.139 > 0.05), place no correlation (P = 1.00> 0.05), promotion there is a correlation (P = 0.004 <0.05), people no correlation (P = 0.236> 0.05), there is a correlation process (P = 0.040 <0.05) and physical evidence there is a correlation (P = 0.007 < 0.05). From the results of the chi square test price, place and people has not correlation with customer loyalty, so it is suggested that the management of Prodia can improve marketing strategy that oriented to price, place and people to increase customer loyalty. Keywords : Marketing Mix, price, place, people, customer loyalty