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The Correlation between Waiting Time and Patient Satisfaction in the Outpatient Unit at the Gateway Sehat Hospital, Mahulu Ujoh Says Apriliana Katarina; Edi Sukamto; Abd Kadir
Formosa Journal of Science and Technology Vol. 2 No. 8 (2023): Agustus 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjst.v2i8.5539

Abstract

This type of quantitative research uses descriptive analytic methods with a cross sectional approach. In this study, researchers wanted to know the relationship between waiting time and patient satisfaction in the outpatient unit at the Gateway Sehat Mahulu Ujoh Bilang Hospital in 2023. The sampling technique used non-probability sampling with the accidental sampling technique, which is a sampling technique based on chance, so that researchers can sample anyone they meet without prior planning. The population in this study were patients who visited the outpatient unit at the Gateway Pratama Hospital, Mahulu Ujoh Bilang, with a total of 213 respondents. The results of the Chi Square statistical test for the SPSS 25 program in table 4.8 obtained a P-value < α where the P-value (0.000) < α (0.05) so that it can be concluded that there is a significant relationship between waiting time and patient satisfaction in the outpatient unit at the Gateway Sehat Mahulu Ujoh Bilang Hospital in 2023. There is a significant relationship between waiting time and patient satisfaction in the outpatient unit at the Gateway Sehat Mahulu Ujoh Bilang Hospital in 2023.
ANALISIS HUBUNGAN GAYA KEPEMIMPINAN (LEADERSHIP) DENGAN KINERJA PERAWAT Abd Kadir; Ryryn Suryaman Prana Putra; Agnes Ratna Saputri; Eny Sendra
Ensiklopedia Research and Community Service Review Vol 5, No 2 (2026): Vol. 5 No. 2 Februari 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/err.v6i1.3764

Abstract

Nurse performance is influenced by various factors, both individual and organizational. Based on in-depth interviews conducted with five practicing nurses at the Daya Regional General Hospital (RSUD) in Makassar, several issues related to leadership style and nurse performance were identified. The findings indicate that the leadership style of nursing leaders is not yet fully perceived as effective by all practicing nurses. The purpose of this study was to analyze the relationship between leadership style and nurse performance. A cross-sectional design was used in this study. The study was conducted at the Daya Regional General Hospital (RSUD) in Makassar. The study was conducted in April 2025. The study population consisted of all 37 practicing nurses in the inpatient ward, who also became the study sample. The sampling technique used total sampling. The research instrument used a research questionnaire. Data analysis was performed using univariate and bivariate methods. The results showed a relationship between leadership style (p value: 0.045) and nurse performance. It is recommended that nurses understand the leadership style applied by the head of the ward to produce high-quality performance from practicing nurses at the hospital.         Keywords: Leadership, Performance, Nurses 
ANALISIS HUBUNGAN GAYA KEPEMIMPINAN (LEADERSHIP) DENGAN KINERJA PERAWAT Abd Kadir; Ryryn Suryaman Prana Putra; Agnes Ratna Saputri; Eny Sendra
Ensiklopedia of Journal Vol 8, No 2 (2026): Vol. 8 No. 2 Edisi 3 Januari 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i2.3731

Abstract

Nurse performance is influenced by various factors, both individual and organizational. Based on in-depth interviews conducted with five practicing nurses at the Daya Regional General Hospital (RSUD) in Makassar, several issues related to leadership style and nurse performance were identified. The findings indicate that the leadership style of nursing leaders is not yet fully perceived as effective by all practicing nurses. The purpose of this study was to analyze the relationship between leadership style and nurse performance. A cross-sectional design was used in this study. The study was conducted at the Daya Regional General Hospital (RSUD) in Makassar. The study was conducted in April 2025. The study population consisted of all 37 practicing nurses in the inpatient ward, who also became the study sample. The sampling technique used total sampling. The research instrument used a research questionnaire. Data analysis was performed using univariate and bivariate methods. The results showed a relationship between leadership style (p value: 0.045) and nurse performance. It is recommended that nurses understand the leadership style applied by the head of the ward to produce high-quality performance from practicing nurses at the hospital.         Keywords: Leadership, Performance, Nurses