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Liza Mumtazah Damarwulan
Universitas Sultan Ageng Tirtayasa, Indonesia

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Servant leadership and work culture as determinants of employee performance improvement Slamet Riyanto; Fauji Sanusi; Liza Mumtazah Damarwulan
Jurnal Mantik Vol. 7 No. 2 (2023): Agustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v7i2.3952

Abstract

This study aims to examine the influence and analyze the factors that can improve employee performance. Namely, the variables of servant leadership, work culture, and organizational commitment can mediate an increase in employee performance related to services at the Jakarta PSDKP Base. The study used a quantitative approach with saturated sampling techniques using questionnaires, a population of 136 employees, and SEM PLS 4.0 as a statistical tool. The results showed that servant leadership has a significant effect on employee performance, there is a substantial effect of work culture on employee performance, there is a considerable effect of servant leadership on organizational commitment, work culture has a significant impact on organizational commitment, organizational commitment has a significant effect on employee performance. Organizational commitment can mediate the impact of servant leadership on employee performance. According to the executive level, managerial implications are made using the POLC concept (Planning, Organizing, Leading, and Controlling). This research is expected to make a theoretical contribution to the literature in this context, among others, in human resource management.
Incentive provision as a moderating variable and organizational commitment as a mediating variable in improving employee performance Wiedya Riski Purnamasari; Fauji Sanusi; Liza Mumtazah Damarwulan
Jurnal Mantik Vol. 7 No. 2 (2023): Agustus: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v7i2.3953

Abstract

This study aimed to test and analyze the role of incentives as a moderating variable and organizational commitment as a mediating variable in improving employee performance at Kencana Hospital, Serang City. The population in this study were all employees of Kencana Hospital Serang City. In this study, a saturated/total sample was used for sampling, meaning all employees were sampled, totaling 243 respondents. The data analysis technique with SEM PLS version 4.0 has been used to analyze the data. Two hundred forty-three questionnaires have been collected with the interval method one disagree- 10 strongly agree. The results showed that training effectiveness does not have a significant effect on employee performance, preventive work discipline has a significant effect on employee performance, training effectiveness has a significant effect on organizational commitment, preventive work discipline has a significant effect on organizational commitment, organizational commitment has a significant effect on employee performance, providing incentives can moderate the effect of organizational commitment on employee performance. Providing appropriate incentives can be a driver and give the effect of organizational commitment to improving employee performance. The first mediation can be characterized as complete mediation, while the second mediation can be characterized as partial mediation. This research is expected to make a theoretical contribution to the literature in this context, among others, in human resource management.