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All Journal Al-Kharaj: Journal of Islamic Economic and Business International Journal of Economics Development Research (IJEDR) utile: Jurnal Kependidikan Coopetition : Jurnal Ilmiah Manajemen Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Economics and Business Journal e-Jurnal Apresiasi Ekonomi
Muhammad Abdul Aziz
Universitas Muhammadiyah Sukabumi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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Hubungan Kekuatan Otot Lengan Terhadap Servis Atas Bolavoli Pada Siswa Ekstrakurikuler SMK Harapan Bangsa Bojonghaur Tahun 2018/2019 Asep Abdul Aziz
utile: Jurnal Kependidikan Vol. 6 No. 1 (2020): utile: Jurnal Kependidikan
Publisher : FKIP Universitas Muhammadiyah Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jut.v6i1.764

Abstract

Penelitian berfokus pada hubungan kekuatan otot lengan terhadap servis atas bolavoli pada siswa ekstrakurikuler SMK Harapan bangsa Bojonghaur Tahun 2018/2019 karena sesuai dengan fakta dilapangan bahwa siswa banyak yang belum menguasai keterampilan servis atas .Dalam penelitian ini, penulis menggunakan metode penelitian Korelasional. Penelitian korelasi atau korelasional adalah suatu penelitian untuk mengetahui hubungan dan tingkat hubungan antara dua variabel atau lebih tanpa ada upaya untuk mempengaruhi variabel tersebut sehingga tidak terdapat manipulasi variabel. Subjek penelitian ini adalah seluruh siswa ekstrakurikuler SMK Harapan bangsa Bojonghaur Tahun 2018/2019 yang berjumlah 30 siswa. Hasil penelitian perhitungan uji normalitas dan homogenitas menunjukkan bahwa sebaran data bersifat normal dan variannya homogen. Sehingga data dapat diolah lebih lanjut dengan statistik parametris. Hipotesis penelitian diuji dengan menggunakan uji analisis satu jalur pada taraf signifikansi 5%. Pengambilan keputusan didasarkan pada ketentuan jikathitung>ttabel,. Berdasarkan pengujian hipotesis dengan menggunakan uji t, dapat diketahui bahwa nilai thitung3.846>ttabel0.110. Sehingga hipotesis berbunyi: “Ada Hubungan yang signifikan antara kekuatan otot lengan terhadap servis atas atlet ekstrakurikuler bola voli di SMK Harapan Bangsa Bojong haur Kabupaten Sukabumi” diterima.
Analisis Kinerja Dokter Dalam Pengisian Rekam Medis dan Rawat Jalan Melalui Kepuasan Kerja Muh. Abdul Aziz; Yesi Triana Sari; Alhidayatullah Alhidayatullah
Coopetition : Jurnal Ilmiah Manajemen Vol. 13 No. 3 (2022): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/coopetition.v13i3.2495

Abstract

Organizing medical records is a form of supporting administrative order and quality assurance in hospitals. The performance of doctors in filling RM is one of the factors in the service process at the hospital. This study aims to analyze the factors that affect the performance of doctors. This type of analytical descriptive research uses a quantitative approach with an analytical observational research design with a cross sectional design. The population in this study was 57 with a sample size of 30 samples. Technical analysis of data using univariate, bivariate and multivariate analysis with multiple regression test. The results of the research on factors that have a significant effect, namely Satisfaction with the Work Itself, Satisfaction with Salary and Satisfaction with Leadership on Doctor Performance, with a p-value of satisfaction with the work itself of 0.037 <0.05. p-value of satisfaction with salary is 0.024 <0.05 and p-value of satisfaction with leadership is 0.002. As for what does not affect satisfaction with promotions on the performance of doctors, the p-value of promotion satisfaction is 0.847.
IMPROVING PURCHASE DECISIONS BY OPTIMIZING MARKETING MIX BY MEDIATION BY CONSUMER TRUST: A STUDY ON SUKABUMI RETAIL CONSUMERS Muh Abdul Aziz; Alhidayatullah Alhidayatullah; Muhammad Khairul Amal
Jurnal Apresiasi Ekonomi Vol 13, No 3 (2025)
Publisher : Institut Teknologi dan Ilmu Sosial Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31846/jae.v13i3.775

Abstract

The development of retail businesses in Sukabumi City reflects increasingly intense competition, driven by consumers’ growing preferences for ease, convenience, and trust in the purchasing process. This competitive environment highlights the need for effective marketing strategies to both attract and retain customers. In this regard, the marketing mix and consumer trust serve as crucial factors influencing purchasing decisions. This study aims to examine the impact of the marketing mix (comprising product, price, place, and promotion) on purchase decisions, with trust acting as a mediating variable. Employing a quantitative approach, the study surveyed 100 active consumers using purposive sampling. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS software. The results revealed that product did not significantly affect trust (T = 0.023; P = 0.982) or purchase decisions (T = 0.824; P = 0.410). Price showed a significant influence on both trust (T = 1.985; P = 0.047) and purchase decisions (T = 4.526; P = 0.000). Place did not significantly impact trust (T = 0.399; P = 0.690) but did affect purchase decisions (T = 2.485; P = 0.013). Promotion had a significant effect on trust (T = 3.729; P = 0.000) but not on purchase decisions (T = 1.720; P = 0.086). Additionally, trust significantly influenced purchase decisions (T = 2.626; P = 0.009). These findings emphasize that appropriate strategies in pricing, placement, and promotion can foster consumer trust and positively influence purchasing behavior Keywords: Product; Price; Place; Promotion; Trust; Purchase Decision
THE EFFECT OF PRODUCT QUALITY AND PRICE ON CUSTOMER LOYALTY WITH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE: A STUDY AT CV. MUTIARA TIMUR Aden Akbar G; Muh Abdul Aziz; Muhammad Khairul Amal
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20682412

Abstract

This study aims to analyze the effects of product quality and price on customer loyalty with customer satisfaction as a mediating variable at CV Mutiara Timur, a light steel distributor in Sukabumi. The increasing competition in the construction material industry requires companies to understand the key factors that influence customer satisfaction and loyalty in order to maintain long-term business sustainability. This research employed a quantitative approach using a survey method with questionnaires distributed to customers of CV Mutiara Timur. The data were analyzed using Structural Equation Modeling (SEM) with the AMOS software. The results indicate that product quality and price have positive and significant effects on customer satisfaction. Furthermore, customer satisfaction has a positive and significant effect on customer loyalty. Product quality is also found to have a positive and significant direct effect on customer loyalty. However, price does not have a significant direct effect on customer loyalty, although it influences loyalty indirectly through customer satisfaction. These findings confirm the important role of customer satisfaction as a mediating variable in strengthening the relationship between product quality, price, and customer loyalty. This study concludes that improving product quality and implementing fair and competitive pricing strategies are essential to enhance customer satisfaction and foster long-term customer loyalty. The findings provide practical implications for managers in the construction material industry to design effective marketing strategies focused on customer satisfaction and loyalty development
THE EFFECT OF SERVICE QUALITY AND PROMOTION MEDIATED BY CONSUMER SATISFACTION ON CUSTOMER LOYALTY AT CV. ANANDA LINK Raehan Ananda; Muh Abdul Aziz; Muhammad Khairul Amal
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20706638

Abstract

The increasingly tight competition in the service industry demands companies to be able to retain customers by increasing loyalty. Customer loyalty is not only influenced by service quality and promotion, but also by the level of customer satisfaction as a mediating factor. This study aims to analyze the effect of service quality and promotion on customer loyalty with customer satisfaction as a mediating variable at CV. Ananda Link Sukabumi. This study uses a quantitative approach with a causal design. Data were obtained by distributing questionnaires to 175 active customers of CV. Ananda Link selected using the Krejcie and Morgan technique. Data analysis was performed using Structural Equation Modeling (SEM) with the help of AMOS 26.00 software. The results showed that service quality has a positive and significant effect on customer satisfaction (estimate = 0.654; p < 0.001) and customer loyalty (estimate = 0.438; p < 0.001). Promotion also has a positive and significant effect on customer satisfaction (estimate = 0.231; p = 0.025) and customer loyalty (estimate = 0.271; p = 0.004). Furthermore, customer satisfaction has been shown to have a positive and significant effect on customer loyalty (estimate = 0.234; p = 0.012). These findings indicate that customer satisfaction acts as a partial mediating variable in the relationship between service quality and promotion on customer loyalty
THE EFFECT OF SALARY AND WORK INSURANCE ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS A MEDIATION VARIABLE IN A STUDY AT PT PATRIOT INTAN ABADI Nopal Pahlawan; Muh Abdul Aziz; Nurni Arrina Lestari
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 3 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20968314

Abstract

In an era of increasingly competitive business competition, employee performance is a key factor in organizational success because it plays a direct role in achieving company goals and sustainability. One effort that companies can make to improve employee performance is through compensation management, especially salary and work insurance, by paying attention to the level of employee job satisfaction. This study aims to analyze the effect of salary and work insurance on employee performance with job satisfaction as a mediating variable at PT Patriot Intan Abadi. This study uses a quantitative approach with a causal design. Data were obtained through a survey using questionnaires distributed to all employees of PT Patriot Intan Abadi involved in the chicken farming project. The study population was 120 employees and all of them were used as research samples. The data analysis technique used Structural Equation Modeling (SEM) with the help of AMOS 26.00 software. The results of the study indicate that salary has a positive and significant effect on employee job satisfaction (estimate = 0.208; p-value = 0.019), and work insurance has a positive and significant effect on employee job satisfaction (estimate = 0.353; p-value 0.000). Job satisfaction is also proven to have a positive and significant effect on employee performance (estimate = 0.245; p-value = 0.015). However, salary does not have a significant direct effect on employee performance (estimate = 0.139; p-value = 0.107), while work insurance has a positive and significant effect on employee performance (estimate = 0.391; p-value 0.000). These findings indicate that job satisfaction acts as a full mediating variable in the relationship between salary and employee performance, as well as a partial mediating variable in the relationship between work insurance and employee performance.
Marketing Strategy and Its Economic Implications on Consumer Loyalty: The Mediating Effect of Customer Satisfaction Moh Rizky Maulana Sandy; Muh. Abdul Aziz; Muhammad Khairul Amal
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i6.10328

Abstract

This study investigates the effect of marketing factors on customer loyalty with customer satisfaction as a mediating variable among customers of Andita Medika Pharmacy in Sukabumi, Indonesia. The marketing factors examined include price perception, brand image, brand trust, and electronic service quality. A quantitative approach was employed using purposive sampling, involving 120 respondents. Data were collected through a seven-point Likert scale questionnaire and analyzed using Structural Equation Modeling (SEM) with AMOS version 26. The results reveal that price perception, brand image, brand trust, and electronic service quality have positive and significant effects on customer satisfaction. Furthermore, brand image, brand trust, electronic service quality, and customer satisfaction significantly influence customer loyalty. In contrast, price perception does not have a direct effect on customer loyalty, indicating that its impact is mediated by customer satisfaction. These findings emphasize the importance of strengthening brand-related factors and digital service quality to enhance customer satisfaction and foster long-term customer loyalty in the pharmaceutical retail industry.
Analysis of The Effect of Service Quality and Price on Customer Loyalty Mediated by Customer Satisfaction at Al-Matuq Islamic Boarding School Laundry Rini Aryani; Muh. Abdul Aziz; Muhammad Khairul Amal
Economics and Business Journal (ECBIS) Vol. 4 No. 5 (2026): July
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i5.519

Abstract

Customer loyalty is a crucial factor in maintaining the sustainability of any service business, including the laundry business. Al-Matuq Islamic Boarding School Laundry experienced a decline in turnover and frequency of repeated service usage during the 2023–2025 period, indicating a decline in customer loyalty. This study aims to analyze the effect of service quality and price on customer loyalty, with customer satisfaction as a mediating variable. The study used a quantitative approach with a survey method of 133 Al-Matuq Islamic Boarding School Laundry customers selected using a purposive sampling technique. Data analysis was conducted using Structural Equation Modeling (SEM) assisted by AMOS 26. The results showed that service quality has a positive and significant effect on customer satisfaction (β = 0.647; p < 0.001), price has a positive and significant effect on customer satisfaction (β = 0.313; p = 0.002), price has a positive and significant effect on customer loyalty (β = 0.443; p < 0.001), and customer satisfaction has a positive and significant effect on customer loyalty (β = 0.197; p = 0.035). In contrast, service quality does not have a significant effect on customer loyalty (β = 0.077; p = 0.544). These findings indicate that customer satisfaction plays an important role in increasing customer loyalty, while service quality contributes more through increasing customer satisfaction than directly to loyalty. The implications of this study emphasize the importance of consistently improving service quality and setting prices that are in accordance with the benefits received by customers to increase customer satisfaction and loyalty in a sustainable manner
The Influence of Influencer Credibility on Wardah's Impulsive Buying Intention Through the Mediation of Brand Attitude and Product Attractiveness Syifa Rahadatul Aisyi; Muh. Abdul Aziz; Leonita Siwiyanti
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 3 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i3.11836

Abstract

The rapid development of digital marketing has encouraged cosmetic companies to utilize influencer marketing strategies to influence consumer perceptions and purchasing behavior. This study aims to analyze the influence of influencer credibility on impulsive purchase intention through the mediating roles of brand attitude and product attractiveness among Wardah consumers in Sukabumi. This research employs a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to 161 respondents who had purchased Wardah products through TikTok Shop in Sukabumi. The sampling technique used was purposive sampling, while data analysis was conducted using Structural Equation Modeling (SEM) with AMOS software. The results indicate that influencer credibility, represented by influencer attractiveness and influencer trustworthiness, has a positive and significant effect on brand attitude and product attractiveness. Furthermore, brand attitude and product attractiveness have a positive and significant influence on impulsive purchase intention. The mediation analysis shows that brand attitude and product attractiveness play important roles in explaining the relationship between influencer credibility and impulsive purchase intention. These findings indicate that credible influencers can strengthen consumers’ positive perceptions toward brands and products, which ultimately encourages spontaneous purchasing behavior. This study contributes to digital marketing literature by explaining the mechanism through which influencer credibility affects impulsive buying behavior in the cosmetic industry. The findings provide practical implications for cosmetic companies in selecting credible influencers and developing effective digital marketing strategies.
Co-Authors Aden Akbar G Alhidayatullah Leonita Siwiyanti Moh Rizky Maulana Sandy Muhammad Khairul Amal Muhammad Khairul Amal Muhammad Khairul Amal Nopal Pahlawan Nurni Arrina Lestari Raehan Ananda Rini Aryani Syifa Rahadatul Aisyi Yesi Triana Sari