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All Journal Matrik : Jurnal Manajemen dan Teknik Industri Produksi Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Inovasi Teknologi dan Edukasi Teknik
Abdul Muid
Universitas Negeri Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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Analisis Kepuasan Konsumen Terhadap Kualitas Layanan Online Food Delivery Dengan Menggunakan Pieces Framework dan Importance Performance Analysis Lucia Andriani Pranita; Aisyah Larasati; Abdul Muid
Matrik : Jurnal Manajemen dan Teknik Industri Produksi Vol 24 No 1 (2023)
Publisher : Prodi Teknik Industri Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/matrik.v24i1.5593

Abstract

Dunia industri saat ini berkembang sangat pesat dalam bidang teknologi maupun inovasi, seperti pada online food delivery. Salah satu online food delivery yang memimpin pasar industri Indonesia saat ini yaitu Shopee Food. Penelitian ini bertujuan untuk mengetahui atribut yang masih dianggap belum maksimal serta melakukan perbaikan untuk meningkatkan kualitas layanan berdasarkan kepuasan konsumen. Metode yang digunakan adalah PIECES Framework dan Importance Performance Analysis dengan menggunakan 6 variabel PIECES. Hasil penelitian menunjukkan pada analisis PIECES nilai gap secara keseluruhan bernilai 0,39 (negatif) dan nilai tingkat kesesuaian secara keseluruhan bernilai 91%. Hal tersebut menunjukkan bahwa terdapat kesenjangan dan ketidaksesuaian antara harapan yang diinginkan pengguna layanan Shopee Food dengan kinerja layanan yang telah diberikan oleh Shopee Food. Pada hasil analisis tersebut, atribut yang memerlukan perbaikan yaitu pada semua atribut karena masih memiliki nilai negatif pada gap dan tingkat kesesuaian kurang dari 100%. Adapun atribut yang berada pada kuadran I menjadi prioritas utama untuk perbaikan, yaitu atribut C1, atribut C2, atribut C3, atribut S1, atribut S2, dan atribut S3. Dengan demikian, hasil dari penelitian ini diharapkan mampu memberikan informasi kepada Shopee Food untuk melakukan perbaikan berdasarkan rekomendasi perbaikan yang telah dilakukan.
Microlearning in Designing Data Mining Learning Course Material for Industrial Engineering Students Aisyah Larasati; Rizqi Prayoga Editya; Benzfica Hanif Alfi Al Idrus; Vertic Eridani; Abdul Muid
Jurnal Inovasi Teknologi dan Edukasi Teknik Vol. 3 No. 3 (2023)
Publisher : Universitas Ngeri Malang

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Abstract

Data mining is one of the core courses offered by the Industrial Engineering study program at the State University of Malang and the process applied at the State University of Malang is theoretical and practicum. The implementation of knowledge transfer can be done online or offline. Synchronous and asynchronous are the implementation of learning that is carried out online. The difference between the two lies in the implementation time. Synchronous classes will be conducted simultaneously even though it is hindered by the distance between students who are not in the same place. Asynchronous courses will hold classes at different times according to the students’ available time to access the material. The traditional or offline method is the implementation of face-to-face classes requiring the teachers and students to be at the same time and place and the teacher acts as a learning center. There are different learning methods that can be used to support knowledge transfer. Microlearning is a learning method that utilizes technological developments. The learning method offered is to use various interactive and communicative media to deliver the material. The media used are podcasts, presentation slides, infographics, e-modules, and videos that contain core discussions of the material. Data mining merupakan salah satu mata kuliah inti yang ditawarkan oleh program studi Teknik Industri Universitas Negeri Malang dan proses yang diterapkan di Universitas Negeri Malang adalah teori dan praktikum. Pelaksanaan transfer knowledge dapat dilakukan secara online maupun offline. Sinkron dan asinkron adalah pelaksanaan pembelajaran yang dilakukan secara daring. Perbedaan keduanya terletak pada waktu pelaksanaannya. Kelas sinkron akan dilakukan secara bersamaan meskipun terhalang oleh jarak antara siswa yang tidak berada di tempat yang sama. Kursus asinkron akan mengadakan kelas pada waktu yang berbeda sesuai dengan waktu yang tersedia siswa untuk mengakses materi. Metode tradisional atau luring adalah pelaksanaan kelas tatap muka yang mensyaratkan guru dan siswa berada pada waktu dan tempat yang sama serta guru berperan sebagai pusat pembelajaran. Ada berbagai metode pembelajaran yang dapat digunakan untuk mendukung transfer pengetahuan. Microlearning merupakan salah satu metode pembelajaran yang memanfaatkan perkembangan teknologi. Metode pembelajaran yang ditawarkan adalah dengan menggunakan berbagai media interaktif dan komunikatif untuk menyampaikan materi. Media yang digunakan adalah podcast, slide presentasi, infografis, e-modul, dan video yang berisi inti pembahasan materi.
RISK ASSESSMENT OF FUEL OIL BUNKERING OPERATIONS USING AN INTEGRATED HIRARC–HAZOP FRAMEWORK: A CASE STUDY AT A MARINE JETTY TERMINAL Bintang Ariesta Sigit Nugraha; Abdul Muid
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 4 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

Integrated Terminal Makassar's fuel oil bunkering operations at Jetty 1 and Jetty 2 present significant, intertwined occupational and process hazards. This study analyzed these risks by integrating Hazard Identification, Risk Assessment, and Risk Control (HIRARC) with Hazard and Operability (HAZOP) studies, a novel approach for conventional fuel bunkering. HIRARC identified nine hazards across preparation, transfer, and completion stages, initially rated as low risk, subsequently reduced to low or very low via predominantly administrative controls. HAZOP analysis revealed deeper process deviations underlying these occupational hazards, including communication failures, excessive pressure and flow rates, hose integrity degradation, slippery deck conditions, and inadequate residual fuel handling during completion. The integrated HIRARC-HAZOP framework demonstrates that occupational risks directly correlate with process deviations, a connection often overlooked by single-method analyses. While existing controls are functional, three critical areas require reinforcement: formalizing pre-transfer communication checklists, establishing hose integrity documentation beyond visual inspection, and procedurally mandating the draining and disconnection sequence at operational completion. These refinements aim to enhance safety by moving beyond reliance on spontaneous compliance towards a robust, procedurally driven safety management system.
ERGONOMIC RISK LEVEL ANALYSIS USING NORDIC BODY MAP (NBM), RULA, AND REBA METHODS ON MURYA 2 COLLECTION TAILORS Novia Ramadhani Widya Prasetyo; Anik Dwiastuti; Rudi Nurdiansyah; Abdul Muid; Muhammad Nursyamsu Alhafidh; Rafida Salwa Nida; Zahra Aulia Fitri
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 4 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20933631

Abstract

This study aims to analyze ergonomic risk levels among sewing workers at Murya 2 Collection using the Nordic Body Map (NBM), Rapid Upper Limb Assessment (RULA), and Rapid Entire Body Assessment (REBA). This study used a descriptive design with an observational ergonomics approach. The subjects were six active sewing workers, and data were collected through NBM questionnaires, direct observation, photographic documentation, and interviews. NBM was used to identify subjective musculoskeletal complaints, while RULA and REBA were applied to assess objective postural risks during sewing activities. The results showed that the highest complaints occurred in the upper back, neck, lower neck, right shoulder, middle back, lower back, right wrist, right hand, and right foot sole. Based on total NBM scores, two workers were categorized as high risk, while four workers were categorized as moderate risk. RULA results showed that most workers were in the medium-high risk category, whereas REBA results indicated that all workers were in the medium risk category. The use of the three methods showed that dominant complaints were generally consistent with postural risk findings. Recommended improvements include scheduled microbreaks, targeted stretching, posture awareness, foot relaxation, and simple workstation adjustments suitable for SME conditions.
EVALUATING CONTINUOUS REVIEW AND PERIODIC REVIEW SYSTEMS FOR BOTTLED WATER RAW MATERIAL INVENTORY MANAGEMENT Syahidah Amaturrosyid; Rudi Nurdiansyah; Abdul Muid; Aisyah Larasati; Sevira Nallendra Putri; Shafa Wulan Ramadhanti; Virna Rachma Fitriani
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 4 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

Intuition-based inventory planning at PT XYZ, a brand-owning bottled water company, has led to inventory imbalances resulting in overstocking and stockouts that trigger cost inefficiencies. This study aims to perform a comparative analysis between the company's actual policy, the Continuous Review System (Q-System), and the Periodic Review System (P-System) methods to optimize inventory costs. The research utilizes a quantitative comparative approach on 330 mL and 600 mL variants using 2025 operational data. The results indicate that the Q-System can reduce operational costs by up to 33,62%, while the P-System only yields marginal cost savings of 4,04% compared to the actual method. For both the 330 mL and 600 mL variants, the Q-System proved to be the definitively superior model by maintaining a much smaller, yet highly secure safety stock. In conclusion, the company is advised to fully transition its inventory policy to the Q-System to minimize physical holding costs while effectively eliminating the expensive risk of stockouts in a volatile market.
Co-Authors Aisyah Larasati Anik Dwiastuti Benzfica Hanif Alfi Al Idrus Bintang Ariesta Sigit Nugraha Lucia Andriani Pranita Muhammad Nursyamsu Alhafidh Novia Ramadhani Widya Prasetyo Nurdiansyah Rudi Rafida Salwa Nida Rizqi Prayoga Editya Sevira Nallendra Putri Shafa Wulan Ramadhanti Syahidah Amaturrosyid Vertic Eridani Virna Rachma Fitriani Zahra Aulia Fitri