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PENGARUH INSENTIF DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN (STUDI PADA KARYAWAN TOKO BASMALAH PAMEKASAN): PENGARUH INSENTIF DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN (STUDI PADA KARYAWAN TOKO BASMALAH PAMEKASAN) Istianah Asas
Triwikrama: Jurnal Ilmu Sosial Vol. 1 No. 1 (2023): Triwikrama: Jurnal Ilmu Sosial
Publisher : CV SWA ANUGERAH

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study was conducted to observe of the impact of incentives and motivation on employee performance, which is an important issue in a number of organizations. This research is explanatory research, where researchers conducted observations in research data collection and record data such as presence, analyze and explaining the data. The study took place at The Basmalah Shop in Pamekasan by taking all employees as the population. It is based on the total number of employees who only reached 105 people. So that the sampling in this study randomized and the amount of samples taken for 82 respondents. The purpose of this research is to understand the effect of incentives and motivation on employee performance at Basmalah Pamekasan Stores partially and simultaniously. Overall this study it can be concluded that the incentives and motivation variables have a significant impact on employee performance do simultaneously and partially. From here it can be seen that both the independent variables were the most dominant influence on employee performance is incentives because it has highest beta coefficient and t quantification
Pengaruh Rating dan Review Online terhadap Keputusan Pembelian Produk Friday Killer Pada Layanan e-Commerce Shopee Mohammad Rozan Nuril Imani; Moh. Amir Furqon; Istianah Asas
Makro: Jurnal Manajemen dan Kewirausahaan Vol. 11 No. 1 (2026): Makro: Jurnal Manajemen dan Kewirausahaan
Publisher : Universitas Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53712/jmm.v11i1.3018

Abstract

Perkembangan e-commerce di Indonesia telah mengubah perilaku konsumen dalam melakukan pembelian produk secara online. Shopee sebagai salah satu marketplace terbesar menghadirkan fitur rating dan review online yang menjadi pertimbangan utama konsumen sebelum membeli produk. Penelitian ini bertujuan menganalisis pengaruh rating dan review online terhadap keputusan pembelian pada layanan Shopee di Toko Friday Killer Pamekasan. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 96 responden yang pernah melakukan pembelian di Toko Friday Killer melalui Shopee. Teknik pengambilan sampel menggunakan accidental sampling. Analisis data dilakukan menggunakan regresi linear berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa rating berpengaruh positif terhadap keputusan pembelian karena memberikan gambaran kualitas produk dan tingkat kepuasan pelanggan sebelumnya. Review online juga berpengaruh signifikan terhadap keputusan pembelian karena ulasan pelanggan dianggap mampu meningkatkan kepercayaan calon pembeli terhadap produk yang ditawarkan. Secara simultan rating dan review online memberikan pengaruh signifikan terhadap keputusan pembelian
Job Insecurity, Engagement, and Mental Health: Drivers of Turnover Intentions at PT. Pos Indonesia: Ketidakpastian Pekerjaan, Keterlibatan, dan Kesehatan Mental: Faktor Pendorong Niat Pindah Pekerjaan di PT. Pos Indonesia Wahyu Maulana; Nuzulul Qurnain; Istianah Asas
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 2 (2025): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i2.2195

Abstract

This study examines the effects of job insecurity and employee engagement on turnover intention, with mental health as a mediating variable, among employees at PT. Pos Indonesia. Using an associative quantitative approach and a saturated sample of 101 respondents, data were analyzed through Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results indicate that job insecurity does not significantly affect mental health or turnover intention. In contrast, employee engagement has a positive and significant impact on both mental health and turnover intention. However, mental health did not mediate the relationships between job insecurity or employee engagement and turnover intention. Notably, high levels of engagement appear to increase turnover intention, likely due to work-related pressure and unbalanced workloads. These findings suggest that while engagement is beneficial, it may also lead to negative outcomes if not managed properly. The study implies that organizations should focus on equitable workload distribution, implement mental health support programs, and monitor work-related stress to better retain high-performing employees.
Revealing the Role of Service Quality and Brand Awareness in Shaping Customer Satisfaction Mobile Banking Users Through Excellent Service Wahyu Maulana Wahyu; Istianah Asas
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 7 No. 1 (2024): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.07.1.7

Abstract

Banking in Indonesia has been actively developing mobile banking-based technology because many already have this facility. Transactional banks in Indonesia, on average, can be said to experience electronic transactions every month, reaching 80-90 percent of the number of customer transactions. The top brand index in mobile banking in this research is trending downward from 2020 to 2022. This is the basis for conducting this research. The research was conducted with a sample of customers who used the mobile banking application and the research was carried out at the Pamekasan Branch KCP. This type of research is quantitative research with secondary data originating from questionnaires. The analysis tool used is SmartPLS with SEM-PLS data analysis techniques. The results of the direct influence research show that the service quality variables (p-value 0.035) and brand awareness (p-value 0.040) have an effect on customer satisfaction, while the service quality variables (p-value 0.278) and brand awareness (p-value 0.216) have no effect on excellent service and excellent service (p-value 0.095) have no effect on customer satisfaction. The indirect influence research results show that excellent service is not an intervening variable between service quality variables (p-value 0.321) and brand awareness (p-value 0.248) on customer satisfaction