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All Journal JURNAL PENDIDIKAN TAMBUSAI Jurnal Manajemen Pendidikan Dasar, Menengah dan Tinggi [JMP-DMT]
Marhamah Salsabila
Universitas Islam Negeri Syarif Hidayatullah Jakarta
Education Social Sciences Other

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Strategi Kepala Sekolah dalam Meningkatkan Kualitas Layanan Pendidikan Melalui Gaya Servant Leadership Muhammad Ramzy Ramadhan; Marhamah Salsabila; Hasyim Asy'ari
Jurnal Manajemen Pendidikan Dasar, Menengah dan Tinggi [JMP-DMT] Vol 4, No 4 (2023): JURNAL JMP-DMT
Publisher : UMSU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/jmp-dmt.v4i4.15613

Abstract

To achieve the quality of education services at the national level, a strategy is needed by the school principal. Principal leadership expects to be able to realize educational goals effectively and efficiently. School principal leadership is when it can mobilize the organization's human resources (educators, school employees, students) to carry out their respective duties and jobs. An appropriate approach to educational institutions needs to move the organizational components, namely the servant leadership style. This research was conducted with a qualitative approach, as for the research method, namely interviews by taking the results of answers from respondents (principals) as individual opinions and then aligned with theoretical studies sourced from library data. In supporting the correctness of this data, it is supported by data reduction techniques, namely analyzing, selecting, and discarding to obtain verifiable conclusions. The study results show six servant leadership models: Value people, develop people, build community, display authenticity, provide leadership, and share leadership. Moreover, the characteristics of servant leadership: listening, fulfilling, empathy, healing, self-awareness, persuasion, and conceptualization.
Model Inovasi Layanan Perpustakaan: Inovasi OCAL (One Card All Library) Peminjaman Buku Daring dengan Fasilitas Pengiriman Gratis di Wilayah DKI Jakarta Rabiatul Adawiyyah; Siti Nurhasanah; Marhamah Salsabila; Rizqi Fauzia Zidani
Jurnal Pendidikan Tambusai Vol. 10 No. 1 (2026)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v10i1.37410

Abstract

Studi ini meneliti tentang Model Inovasi Layanan Perpustakaan yang secara objektif membahas inovasi OCAL (One Card All Library) di Perpustakaan Jakarta dan Pusat Dokumen Sastra H.B Jassin, dengan metode penelitian menggunakan pendekatan kualitatif. Penelitian ini berdasarkan hasil observasi selama dua bulan dan wawancara oleh Pak Thian Wisnu Isnanto, S. Hum selaku pustakawan ahli utama, Temuan menunjukkan bahwa Inovasi OCAL atau Layanan peminjaman daring Perpustakaan Jakarta memungkinkan anggota utama (usia 16 tahun ke atas) meminjam hingga 2 buku dari 6 lokasi utama, dengan pengiriman kurir maksimal 2x24 jam dan tracking via aplikasi dapat meningkatkan efektivitas pemustaka sehingga tidak harus pergi ke perpustakaan untuk meminjam dan mengembalikan buku tetapi bisa diantar langsung ke rumah dan peningkatan pengunjung secara drastis. Penelitian selanjutnya disarankan untuk menyelidiki dampak spesifik program OCAL jika dilakukan menyeluruh diberbagai daerah di Indonesia.
Co-Authors Hasyim Asy'ari Muhammad Ramzy Ramadhan Rabiatul Adawiyyah Rizqi Fauzia Zidani Siti Nurhasanah