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All Journal Jurnal Ilmu Manajemen (JIM) Media Mahardhika Jihapenmas
Fajar Tenovita Sari
Sekolah Tinggi Ilmu Ekonomi Mahardhika
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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CUSTOMER PERCEPTION; E-WALLET USED AS A NON-CASH PAYMENT TOOL Salsabilla Aulia Az Zahrah; Leonard Adrie Manafe; Titis Tatasari; Mochamad Fatchurrohman; Fajar Tenovita Sari
Media Mahardhika Vol. 22 No. 1 (2023): September 2023
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v22i1.688

Abstract

This study aims to determine customer perceptions of Haus! Siwalankerto regarding the use of e-wallets as non-cash payments. The method used in this study is a qualitative method with excavation techniques through interviews. Retrieval of data in this study using informants as many as seven customers. This research provides valuable insights for stakeholders, including e-wallet companies, merchants, and local governments, in increasing e-wallet adoption in Haus! Siwalankerto. The indicators used to see perceptions are perceptions of convenience, usability and risk. This research shows that: First, Perceived Convenience, most customers agree that e-wallets provide many conveniences; Second, Perceived Usefulness shows that the majority of customers agree that during payment transactions they use e-wallets; Third, Risk Perception shows that a small proportion agree that e-wallet payments are very low risk. Research show, it can be seen from the large number of customer interests, it shows that almost all use e-wallet payments as a non-cash payment instrument. Then the use of e-wallets on Haus! Siwalanketo is influenced by these three perceptions.
Pelatihan Perkoperasian Dan Tanggung Renteng Pada Anggota Koperasi Konsumen Setia Bhakti Wanita Jatim Iwang Suwangsih; Andri Radiany; Amrina Yulfajar; Fajar Tenovita Sari; Nindya Kartika Kusmayati; Yuli Kurniawati
Jurnal Hilirisasi Pengabdian Masyarakat Vol. 1 No. 2 (2024): August 2024
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/jihapenmas.v1i2.919

Abstract

Koperasi merupakan salah satu pilar perekonomian nasional bangsa Indonesia, sehingga pemerintah mendukung perkembangan koperasi di Indonsia. Koperasi Setia Bhakti Wanita Jawa Timur adalah salah satu dari 100 koperasi yang terbaik di Indonesia. Adanya persaingan yang ketat di dunia perkoperasian mendorong koperasi Setia Bhakti Wanita ini meningkatkan kinerja, dan kinerja suatu koperasi bergantung pada partisipasi anggota. Berdasarkan uraian tersebut pengabdian ini bertujuan untuk meningkatkan pemahaman anggota tentang perkoperasian dan sistem tanggung renteng terutama bagi anggota baru sehingga mereka paham akan hak dan kewajibannya sebagai anggota koperasi dan akan berpartisipasi secara aktif. Adapun metode penelitian ini menggunakan metode kualitatif deskriptif. Hasil penelitian ini adalah pemberian pelatihan kepada anggota baru yang bergabung sangat diperlukan karena berdampak pada peningkatan pemahaman anggota akan hak dan kewajibannya sebagai anggota koperasi sehingga bisa berperan aktif terhadap kegiatan perkoperasi. Dengan semakin banyak anggota yang berperan aktif terhadap kegiatan usaha koperasi tentunya akan berdampak pada peningkatan kinerja koperasi.
Designing a Bumdes Business Model Based on Canvas and ISM to Support Food Security Etin Puspita Sari; Mochamad Fatchurrohman; Fajar Tenovita Sari
Jurnal Ilmu Manajemen Vol. 13 No. 4 (2025)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jim.v13n4.p933-943

Abstract

Village food security is a strategic issue that is not only related to fulfilling the basic needs of the community but is also closely linked to local economic independence. Village Owned Enterprises (BUMDes) play a significant role in strengthening the village economic base through the organized management of local resources. However, weaknesses in business model design often hinder the sustainability and effectiveness of BUMDes. This study aims to design a BUMDes business model based on the Business Model Canvas (BMC) combined with Interpretive Structural Modeling (ISM). The purpose is to comprehensively map business blocks while identifying the hierarchical structure of key success factors of BUMDes in supporting food security. The research employs a combination of qualitative and quantitative descriptive methods. Primary data were collected through questionnaires and interviews with 30 BUMDes in East Java, while the analysis was conducted using BMC mapping and the development of hierarchical relationships among factors through ISM. The findings indicate that the integration of BMC and ISM can formulate a more adaptive and systematic BUMDes business model aligned with local characteristics. The ISM analysis highlights the presence of key driving factors in human resources and strategic partnerships, which are then integrated into the BMC blocks to reinforce the value proposition and revenue streams of BUMDes. This study contributes theoretically by integrating the BM-ISM approach within the context of rural development and offers practical implications in the form of a business model framework that can be utilized by village governments, BUMDes managers, and stakeholders to strengthen food security and foster local economic independence.
Co-Authors Amrina Yulfajar Andri Radiany Etin Puspita Sari Iwang Suwangsih Leonard Adrie Manafe Mochamad Fatchurrohman Nindya Kartika Kusmayati Salsabilla Aulia Az Zahrah Titis Tatasari Yuli Kurniawati