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HUBUNGAN ANTARA KARAKTERISTIK PEKERJA DENGAN KEJADIAN STRES KERJA PADA PEKERJA KONTRUKSI PEMBUATAN HOTEL I Kadek Dwi Arta Saputra; Cokorda Gde Putra Pemayun; Ni Putu Indah Rosita; Ni Rai Sintya Agustini; I Wayan Septa Wijaya
Juremi: Jurnal Riset Ekonomi Vol. 3 No. 6: Mei 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/juremi.v3i6.7684

Abstract

Work stress can trigger work fatigue in workers which has an impact on decreasing work productivity. This research is a quantitative descriptive research with a cross-sectional approach. The sampling technique in the study was simple random sampling. The population in this study amounted to 459 respondents and based on the calculation of the sample size formula, the sample needed was 69 respondents. To find out the incidence of stress due to work is carried out using questionnaires. The results of occupational stress events in construction workers showed that as many as 23.2% of respondents experienced work-related stress. The results of the chis quare test showed that occupational stress disorders in response had significant differences (p < 0.05) in workload and age, while other variables such as length of work and noise perception did not show significant differences with occupational stress events. Based on the findings above, the advice should be for companies to provide clear information about rest periods and targets to be achieved so that workers do not feel exhausted and burdened at work
Peran Manajemen Sumber Daya Manusia Rumah Sakit pada Masa Implementasi BPJS Kesehatan untuk Mengurangi Keluhan Pasien Putu Ratih Pravitasari; I Wayan Septa Wijaya; Ni Putu Indah Rosita
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 4 No. 4 (2025): November 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v4i4.5812

Abstract

The transformation of PT Askes (Persero) into BPJS Kesehatan in 2014 brought significant changes to Indonesia’s health insurance system. This transformation required hospitals to adapt to the new system, particularly in human resource management (HRM). This study employed a literature review method, with articles sourced from Google Scholar within the period of 2015–2025. The primary focus of this research is to examine the role of hospital HRM during the implementation of BPJS Kesehatan in addressing patient complaints. The findings indicate that effective HRM includes performance management, talent development, competency building, work discipline, and the creation of a conducive work environment. These factors significantly influence employee performance and patient satisfaction. Furthermore, structured HR development through education, training, and strategic planning has been proven to improve productivity and employee loyalty. This study underscores the importance of applying good governance principles in hospital HRM to ensure that healthcare services are of higher quality, timely, and patient-centered.