Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Satyagraha
Erna Ningsih Mokodongan
Universitas Dumoga Kotamobagu
Economics, Econometrics & Finance Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
BANK DIGITAL DAN KEPERCAYAAN KONSUMEN Sudung Simatupang; Onita Sari Sinaga; Sepbeariska Manurung; Marthin Hutler Ambarita; Erna Ningsih Mokodongan
Jurnal Ilmiah Satyagraha Vol 7, No 2 (2024)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/jis.v7i2.1090

Abstract

Abstract –Transformation in the banking world has changed the form of bank work processes, from conventional bank models to digital banks. The purpose of this study is to see an overview of the presence of digital banks through relegation from Bank Indonesia and the Financial Services Authority in the process of trying to gain consumer trust, because consumers still do not fully understand about digital banks and the risks that will be faced when using digital banks because the physical form of the bank cannot be seen by consumers. Digital banks must be able to foster consumer trust through transaction security, accuracy and availability of services, responsiveness to consumer problems, innovation and openness, consumer awareness, and compliance with government regulations and being able to maintain customer privacy and ethics as consumers.
Co-Authors Manurung, Sepbeariska Marthin Hutler Ambarita Onita Sari Sinaga Simatupang, Sudung