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I Gede Gama
Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : Values

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PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN PERCEIVED ORGANIZATIONAL SUPPORT (POS) TERHADAP KEPUASAN KERJA KARYAWAN CUSTOMER SERVICE PADA PT. ANGKASA PURA SUPPORT BALI Kadek Intan Dwi Permita; I Gede Gama; Gde Bayu Surya Parwita
VALUES Vol. 1 No. 2 (2020): VALUES
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

Kepuasan kerja merupakan tingkat perasaan senang seseorang sebagai penilaian positif terhadap pekerjaannya dan lingkungan tempat kerjanya. Ketika seorang karyawan telah dipenuhi tingkat kebutuhannya oleh perusahaan tempat ia bekerja maka ia akan merasa puas dalam bekerja. Penelitian ini bertujuan untuk mengetahui pengaruh gaya kepemimpinan transformasional dan perceived organizational support (POS) terhadap kepuasan kerja karyawan customer service pada PT Angkasa Pura Support Bali. Penelitian ini dilakukan di PT Angkasa Pura Support Bali dengan menggunakan sampel sebanyak 68 orang karyawan. Teknik penentuan sampel yang digunakan adalah dengan metode sensus. Pengumpulan data dilakukan melalui wawancara dan kuesioner. Teknik analisis data yang digunakan adalah analisis regresi linear berganda yang diolah menggunakan software SPSS. Bedasarkan hasil analisis, penelitian ini menunjukan bahwa gaya kepemimpinan transformasional dan perceived organizational support secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan. Sedangkan secara simultan, gaya kepemimpinan transformasional dan perceived organizational support berpengaruh terhadap kepuasan kerja karyawan.
PENGARUH PELATIHAN, PENGEMBANGAN KARIR DAN KOMPETENSI TERHADAP KINERJA KARYAWAN PADA PDAM KABUPATEN GIANYAR Ni Komang Dewi Puspa Lala; I Gede Gama; Gede Bayu Surya Parwita
VALUES Vol. 2 No. 3 (2021): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

PDAM Gianyar Regency is a regional company that provides clean water to the community, especially the people of Gianyar Regency. Therefore, as an agency that implements public services, PDAM Gianyar Regency is expected to provide satisfactory performance. But currently PDAM Gianyar Regency is experiencing problems in terms of employee performance. Lack of training for employees, not being able to implement career development and encourage and motivate employees to improve employee performance, and the lack of competency application in doing a job based on their work knowledge experience. This study aims to test and obtain empirical evidence of the effect of training, career development, and competence on employee performance at PDAM Gianyar Regency. The population in this study were all employees of PDAM Gianyar Regency as many as 70 people, the sampling technique used was saturated sampling technique, so that the entire population was sampled. The analytical tool used is multiple linear analysis, classical assumption test, t test, and F test. The results of this study indicate that training has a positive and significant effect on employee performance at PDAM Gianyar Regency. Career development has a positive and significant effect on employee performance at PDAM Gianyar Regency. Competence has a positive and significant effect on employee performance at PDAM Gianyar Regency. It is recommended to PDAM Gianyar Regency to encourage employees to work more carefully, effectively and efficiently in order to improve the quality of their work so that they are in line with the stated agency goals.
PENGARUH DISIPLIN KERJA, KECERDASAN EMOSIONAL DAN IKLIM ORGANISASI TERHADAP KINERJA KARYAWAN PADA PT SUMBER CIPTA MULTINIAGA DENPASAR Putu Devi Wilia Dewantari; I Gede Gama; Gde Bayu Surya Parwita
VALUES Vol. 2 No. 3 (2021): Values
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis UNMAS

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Abstract

Employee performance is very important in the organization's efforts to achieve its goals. Good and professional performance by all employees (the company) is one of the goals of HR management. This study aims to determine the effect of work discipline, emotional intelligence and organizational climate on employee performance at PT. Sumber Cipta Multiniaga Denpasar. This research was conducted at PT. Sumber Cipta Multiniaga Denpasar using a sample of 80 employees. The sampling technique used was the census method. Data collection was carried out through interviews and questionnaires. The data analysis technique used is multiple linear regression analysis processed using SPSS version 23 software. Based on the results of the analysis, this study shows that work discipline, emotional intelligence and organizational climate have a positive and significant effect on employee performance at PT Sumber Cipta Multiniaga.
Co-Authors Gde Bayu Surya Parwita Gede Bayu Surya Parwita Kadek Intan Dwi Permita Ni Komang Dewi Puspa Lala Ni Made Suardani Ni Nyoman Sarminingsih Putu Devi Wilia Dewantari