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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Multidisiplin Borobudur
Sumihar M. L. Tobing
Universitas Borobudur
Computer Science & IT Economics, Econometrics & Finance Engineering Health Professions Law, Crime, Criminology & Criminal Justice

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PENGARUH KUALITAS PELAYANAN DAN PENGGUNAAN INSTAGRAM TERHADAP MINAT BELANJA ONLINE SHOPEE DAMPAKNYA PADA LOYALITAS PELANGGAN: (Studi Kasus Pegawai Balai Pengamanan Fasilitas Kesehatan (BPFK) Jakarta dan Unit Pelaksana Fungsional Pelayanan Fasilitas Kesehatan (UPF-PFK) Palembang) Rosmegawati; Sumihar M. L. Tobing; Marlina
Jurnal Multidisiplin Borobudur Vol. 1 No. 1 (2023)
Publisher : Universitas Borobudur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37721/jmb.v1i1.1213

Abstract

This study aims to determine the effect of service quality on the use of Instagram on interest in shopping online at Shopee and its impact on customer loyalty. The independent variable is service quality and the dependent variable is customer loyalty. The method in this study uses a quantitative method with a Likert scale. The data used are primary and secondary data. Primary data was obtained by distributing questionnaires as the instrument. For a sample of 117 respondents who were obtained from employees of the Jakarta Health Facility Security Center (BPFK) Office and Palembang Health Facility Service Functional Service Unit (UPF-PFK) who actively use the Shopee application for online shopping. The analysis used with the help of SPSS version 23.0. The results of this study indicate that all service quality variables have a significant effect on the interest in shopping online at Shopee on customer loyal. The results of this study indicate that the variable service quality has a positive and significant effect on customer loyalty, the use of Instagram has a positive and significant effect on customer loyalty, interest in online shopping has a positive and significant effect on customer loyalty and customer loyalty has a positive and significant effect on quality services in the interest of online shopping Shopee.
Analisis Prediksi Financial Distress Atas Kinerja Keuangan PT. Wijaya Karya (Persero) Tbk Periode 2014 - 2023 Lucky Lukman; Rosmegawati Rosmegawati; Arni Kurniati; Suhikmat Suhikmat Suhikmat; Sumihar M. L. Tobing
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.10589

Abstract

The problem of accumulating debt burdens that entangle a number of state-owned enterprises in the construction sector or BUMN Karya is suspected to arise due to internal problems in governance. This situation is exacerbated by the burden of project assignments from the government that are not based on careful planning. This increase in debt occurred because the government provided assignments without participating in providing capital, so that each BUMN Karya sought other sources of funding, one of which was by increasing debt. The liabilities that burden PT Wijaya Karya (Persero) Tbk (WIKA) today are the result of the massive expansion of works financed by loans. The increase in WIKA's debt burden is due to the existence of pre-financing projects, where the payment scheme will be carried out after the project is completed. The payment scheme encourages an increase in the amount of company debt as capital for operational activities. The purpose of this study is to see and predict the extent to which financial performance affects financial distress at WIKA. The results showed that Return on Assets has a significant and positive effect on the occurrence of financial distress (Interest Coverage Ratio) and Current Ratio, Debt to Equity Ratio and Operating Cashflow have a significant and negative effect on the occurrence of financial distress (Interest Coverage Ratio).
Co-Authors Arni Kurniati Lucky Lukman Marlina Rosmegawati Rosmegawati Rosmegawati Suhikmat Suhikmat Suhikmat