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All Journal Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan Jurnal Ekonomi dan Manajemen (JEKMA) Journal of Bussines Management Basic Jurnal Ekonomi, Manajemen, Akuntansi
Megah Dewi Anggini
Universitas Sebelas April
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

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Analysis Of Work Productivity Through Employee Training At PT. Pegadaian KCP Sumedang Megah Dewi Anggini
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The focus of this research contains analysis of work productivity through employee training at PT. Pegadaian KCP Sumedang. The purpose of this study was to determine how work productivity through training and efforts to increase employee productivity at PT. Pegadaian KCP Sumedang. The background of this research is that employee productivity can continue to increase and develop with the existence of various training programs for both new employees and old employees, which are held both in-person and online training. In addition there is also education so that employees can master more than one field of work, so that when there is a rotation of positions the employees already know what job descriptions must be done. The method used in the research is descriptive qualitative with two variables, namely productivity and training. Data collection techniques used are observation, interviews, documentation, and triangulation. Using data analysis Miles and Huberman (1984) namely data reduction, data display and conclusion drawing. There are results and discussions in this study, namely the work productivity of employees at PT. Pegadaian KCP Sumedang has experienced an increase, although gradually. It can be seen through self-development and the quality of employees at work. Although there are a few shortcomings in its implementation, it does not become an obstacle but instead makes it a motivation to be able to continue to learn and develop. PT. Pegadaian held an ourding innovation, which is an activity specifically for employees to put forward ideas for both products and services. Various trainings carried out by employees at PT. Pegadaian KCP Sumedang include workshops, e-learning and sharia learning. Employees are equipped with motivation and various learnings, which make employees not only master one field of work but also master other fields of work.
Strategi Peningkatan Kinerja Karyawan di Kantor Pos Subang Megah Dewi Anggini; Shofia Annisa Ratnasari; Putri Papat Sholihat
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 1: November 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i1.6297

Abstract

Inti permasalahan dalam penelitian ini adalah kinerja pegawai di Kantor Pos Subang belum optimal ditinjau dari aspek kualitas kerja, kuantitas kerja, ketepatan waktu, efektivitas, kemandirian dan komitmen kerja. Penelitian ini bertujuan untuk mengetahui penerapan strategi peningkatan kinerja pegawai dan upaya peningkatan strategi peningkatan kinerja pegawai di Kantor Pos Subang. Penelitian ini menggunakan metode penelitian kualitatif, teknik pengumpulan data yaitu observasi (pengamatan), wawancara (interview), dan dokumentasi. Teknik pengambilan sampel secara purposive sampling, dengan informan penelitian sebanyak 5 orang. Teknik analisis yang dilakukan yaitu pengumpulan data, reduksi data, display data dan penarikan simpulan/verifikasi. Hasil penelitian menjelaskan bahwa strategi yang digunakan Kantor Pos Subang dalam upaya peningkatan kinerja pegawainya yaitu dengan memberikan reward kepada pegawai yang mampu memberikan hasil kerja sesuai atau diatas standar yang ditentukan berupa remunerasi dan memberikan pelatihan eksternal, pengembangan kualitas dan kuantitas kinerja pegawai, memberikan motivasi kepada setiap pegawai sehingga dapat meningkatkan kinerja pegawai dan dapat mencetak pegawai yang memiliki banyak inovasi yang dapat memberikan manfaat bagi Kantor Pos Subang.
PENGARUH PEMBINAAN DISIPLIN TERHADAP MOTIVASI KERJA STAF ADMINISTRASI PADA INDUSTRI TEKSTIL DI CIMAHI R. Mohamad Esa Febriansyah; Fadila Nurfauzia; Megah Dewi Anggini
Jurnal Ekonomi dan Manajemen Vol. 4 No. 2 (2025): Juni: Jurnal ekonomi dan Manajemen
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jekma.v4i2.1987

Abstract

Human resources are a major factor in Indonesia and can be a major factor throughout the world. Indonesia is now one of the countries that has recorded the largest manufacturing growth in the world. The textile industry is one of the strategic sectors that plays an important role in the country's economy. This sector not only contributes greatly to non-oil and gas foreign exchange, but also absorbs labor and meets domestic needs. Regarding this, the company's efforts to reduce the number of indiscipline employees are by setting sanctions for employees in the form of warning letters and salary deductions. However, the phenomenon that occurs is that the sanctions given by the company against deviations committed by these employees cannot create motivation or encouragement in employees to obey the rules and regulations that have been set by the company. The research method used in this study is a quantitative approach. In this study there are 2 variables, namely: Variable X (Independent Variable) is discipline coaching. Variable Y (Dependent Variable) is work motivation. Because the Sig. value is 0.001 <0.05, then Hâ‚€ is rejected. This means that there is a significant influence between Discipline Coaching on Work Motivation. Furthermore, the coefficient of determination of 46.2% of the variation in Work Motivation is explained by Discipline Coaching, while 53.8% is influenced by other factors. There is a positive and significant influence between Discipline Development and Work Motivation of administrative staff in the textile industry.
ANALISIS MOTIVASI DAN LOYALITAS DALAM MEMBENTUK ETOS KERJA PEGAWAI PADA SEKTOR PARIWISATA: STUDI KASUS DI SARI ATER HOT SPRING SUBANG Megah Dewi Anggini; Fadila Nurfauzia; R. M. Esa Febriansyah
Jurnal Ekonomi dan Manajemen Vol. 5 No. 2 (2026): Juni: Jurnal ekonomi dan Manajemen
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jekma.v5i2.2731

Abstract

Penelitian ini berfokus pada motivasi dan loyalitas dalam membentuk etos kerja pegawai pada sektor pariwisata di Sari Ater Hot Spring Subang. Data yang diambil menggunakan metode kualitatif, yaitu dengan teknik pengumpulan data observasi, wawancara, dokumentasi dan triagulasi. Dari hasil dan pembahasan dapat disimpulkan bahwa pemberian motivasi yang konsisten menumbuhkan loyalitas jangka panjang. Karyawan tidak hanya bekerja untuk mencari nafkah, tetapi juga memiliki rasa memiliki (sense of belonging) untuk menjaga citra positif perusahaan. Dari motivasi dan loyalitas yang kuat berujung pada terciptanya etos kerja yang positif terutama dalam membantu mempertahankan branding Sari Ater Hot Spring Subang.
BRIDGING THE GAP: THE IMPACT OF E-SERVICE QUALITY AND USER TRUST ON LONG-TERM LOYALTY IN SHOPEE Ila Karmila; Fadila Nurfauzia; Megah Dewi Anggini
Bina Ekonomi Vol. 30 No. 1 (2026): Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan
Publisher : Center for Economic Studies Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/c2k5c750

Abstract

This study examines the impact of E-Service Quality and User Trust on long-term customer loyalty within the Shopee marketplace ecosystem in Indonesia. Using a quantitative explanatory approach, data were collected from 218 Generation Z respondents through structured online questionnaires. The analysis was conducted using multiple linear regression and path analysis with SPSS. The findings reveal that E-Service Quality has a positive and significant effect on long-term loyalty, while User Trust demonstrates a stronger and more dominant influence. Simultaneously, both variables significantly contribute to customer loyalty, explaining 63.9% of its variance. These results highlight that technical service performance alone is insufficient without building strong user trust. Therefore, enhancing system reliability, security, and transparency is essential for sustaining long-term customer relationships. This study provides both theoretical and practical contributions to digital marketing strategies in e-commerce platforms.
Co-Authors Fadila Nurfauzia Ila Karmila Putri Papat Sholihat R. M. Esa Febriansyah R. Mohamad Esa Febriansyah Shofia Annisa Ratnasari