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The Influence of Personality Traits and Job Characteristics on Work Motivation and Job Performance in the Hospitality Industry in Indonesia Efa Irdhayanti; Theresia Marditama; Muhammad Syafri; Sabil Mokodenseho; Bambang Purwoko
The Eastasouth Journal of Social Science and Humanities Vol. 1 No. 02 (2024): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v1i02.215

Abstract

This research investigates the intricate relationships among personality traits, job characteristics, work motivation, and job performance within the context of the Indonesian hospitality industry. Utilizing a sample of 220 participants, a robust structural equation model was developed and tested. The model demonstrated excellent fit indices, reinforcing its effectiveness in capturing the complexities of the variables under scrutiny. Hypothesis testing revealed significant positive relationships between job characteristics and both job performance and work motivation, as well as between personality traits and job performance and work motivation. The model's high explanatory power (R²) and predictive relevance (Q²) underscore its utility in understanding and forecasting outcomes in the studied industry. The findings offer valuable insights for organizational practitioners aiming to optimize employee performance and motivation in the dynamic landscape of the Indonesian hospitality sector.
Pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien Rawat Jalan di Rumah Sakit (Suatu Studi Kasus di Rumah Sakit “X”) Theresia Marditama; Khaira Izmi Nugrayasa; Fransisca Vani Stefiani; Fransisca Vina Stefiana
Jurnal Ners Vol. 8 No. 1 (2024): APRIL 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v8i1.21085

Abstract

Kualitas pelayanan kesehatan yang prima dan konsisten akan memberikan kepuasan bagi pasien dan menjadi keunggulan bagi Fasilitas Pelayanan Kesehatan (FASYANKES). Indikator keberhasilan rumah sakit dalam menjalankan fungsinya dapat dilihat dari kualitas pelayanan yang diberikan kepada konsumen. Tujuan penelitian ini untuk mengetahui hubungan pelayanan perawat dengan kepuasan pasien rawat jalan di rumah sakit. Metode penelitian dalam penelitian ini ialah desktriptif verifikatif menggunakan kuesioner. Populasi penelitiam adalah pasien rawat jalan di rumah sakit, selanjutnya rumus Slovin digunakan untuk menentukan jumlah sampel penelitian dan diperoleh sebanyak 156 responden. Data yang diperoleh dianalis dengan menggunakan analisis regresi linear sederhana. Hasil penelitian menunjukan adanya pengaruh positif kualitas pelayanan terhadap kepuasan pasien rawat jalan di rumah sakit “X”.
The Link Between Green Human Resource Management and Environmental Performance through Green Innovation Practices: A Mini Literature Review During Year 2019-2023 Theresia Marditama; Mohd Yusoff Yusliza; Albert Kurniawan Purnomo
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 2 (2024): Artikel Periode Research Juli 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i2.1581

Abstract

This article emphasizes the significance of incorporating green innovation and green human resource management (GHRM) practices in organizations to achieve long-term sustainability and environmental goals. It presents a summary of twenty peer-reviewed journal articles on green environmental performance, green innovation practices, and GHRM. The findings indicate that proactive environmental strategies, such as pollution reduction and sustainable development, have a positive impact on environmental performance. Improving sustainability and environmental performance requires green innovation. Green innovation is the process and product innovation achieved via improved production techniques and product design. Organizations should prioritize environmental friendliness and sustainability because both developed and developing countries face numerous pressing problems. Both higher management and academia will be impacted by the study. The results will assist company management in developing a green innovation process and product culture.The article also highlights the need for further research on the relationship between green innovation, GHRM, and sustainable performance in different contexts and industries.
Implementation of Green Human Resource Management Towards Green Employee Behavior Mediated by Top Management Commitment in Higher Education Albert Kurniawan Purnomo; Yoana Nurul Asri; Theresia Marditama
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.6146

Abstract

This study explores the rising importance of Green Employee Behavior (GEB) within organizations, particularly in higher education institutions, as environmental concerns continue to escalate. Companies are increasingly adopting Green Human Resource Management (GHRM) to align employee behaviors with environmental sustainability goals, which enhances the company’s reputation. However, research on GEB in higher education remains limited. Using a quantitative research method and data analysis through Structural Equation Modeling (SEM) with SmartPLS software, this study gathered primary data through questionnaires distributed to universities, such as Nurtanio University Bandung, Jenderal Achmad Yani University, and Maranatha Christian University, with a focus on lecturers holding structural roles. The sample included 51 respondents, obtained via convenience sampling, with data collected through Google Forms shared on WhatsApp groups and personal chats. The study examined the direct impact of GHRM on GEB and explored the mediating role of Top Management Commitment. The results revealed that GHRM has a significant direct influence on GEB within higher education institutions. However, Top Management Commitment was not found to have a direct influence on GEB nor did it mediate the relationship between GHRM and GEB. This study contributes to raising awareness among academics about the importance of practicing GEB and addresses the gap in research on environmental sustainability practices in higher education.