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All Journal Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah
Udin Syamsudin
Universitas Islam Syekh Yusuf Tangerang
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Inovasi Program Siaga Cegah Corona Dalam Sektor Publik Di Wilayah Kecamatan Larangan Kota Tangerang Destania Nur Aprilia Puteri; Udin Syamsudin; Hilman Hilman
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 5, No 1 (2023): Birokrasi dan Pemerintahah di Daerah 10
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i1.29222

Abstract

This study analyzes the innovation of the corona prevention alert program in the public sector in the Larangan District area of Tangerang City by using the dimensions of innovation, the corona prevention alert program, and the public sector. The innovation dimension uses indicators of impact, partnership, sustainability, change and response from society. The dimension of the corona prevention alert program uses indicators of program implementation facilities and infrastructure, program implementation methods, human resources implementing the program and work enthusiasm in implementing the corona prevention alert program, while the public sector dimension uses indicators of program objectives, program funding sources, program accountability, structure the implementation of the program and the characteristics of the budget used in implementing the corona prevention alert program. The innovative form of the corona prevention alert program is an application used by the heads of Neighborhood Associations and Resident Associations to collect data on people affected by Covid. Based on the results of the research and discussion, there is a suggestion that needs to be considered in the innovation of the corona prevention alert program in the Larangan District area of Tangerang City, one of which is that it is suggested that this corona prevention alert application can be accessed by the general public and the need for budget transparency from the Tangerang City government regarding sources and use for innovation in the corona prevention alert program.
Inovasi Aplikasi Whatsapp Dalam Pelayanan Pembuatan Kartu Identitas Anak: Studi Kasus Pada Dinas Kependudukan dan Pencatatan Sipil Kabupatan Tangerang Muhamad Arham; Udin Syamsudin; TB. Yudi Muhtadi
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 5, No 2 (2023): Birokrasi dan Pemerintahan di Daerah 11
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i2.29348

Abstract

This study aims to find out how public service innovation is as an effort to improve the quality of public services in making Child Identity Cards (KIA) using the Whatsapp application at the Tangerang Regency Population and Civil Registration Office and to find out the inhibiting factors in the service process for making Child Identity Cards (KIA) in Department of Population and Civil Registration of Tangerang Regency. This type of qualitative descriptive research is used in this study. researchers used a descriptive research pattern. Sources of data used in this study are primary data and secondary data. The data collection methods in this study are as follows, observation, interviews and documentation. The data analysis technique used is data reduction, data display and conclusion. The results of the study show that according to the theory of public service innovation according to Bloch (2010) it is concluded that the product indicators show consistent results. Meanwhile, the process, organizational, and communication indicators show results that are not optimal. Inhibiting factors in improving the quality of services for making Child Identity Cards (KIA) using the WhatsApp application include inadequate facilities and infrastructure, low utilization of technology and low public awareness of MCH ownership.
Co-Authors Destania Nur Aprilia Puteri Hilman Hilman Muhamad Arham Tb. Yudi Muhtadi