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Design and Evaluation of UI/UX Using the Heuristic Evaluation Method: The Case of Universitas Papua Website Natasya Yusinta Subay; Dedi I. Inan; Ratna Juita; Marlinda Sanglise; Devid Riswandy Podajow
G-Tech: Jurnal Teknologi Terapan Vol 8 No 2 (2024): G-Tech, Vol. 8 No. 2 April 2024
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/gtech.v8i2.4140

Abstract

This research focuses on designing and evaluating user interface/user experience (UI/UX) of the Informatics Engineering website profile of Papua University using the Heuristic Evaluation method. One crucial aspect of website design is the UI design, which serves as the interaction tool between the user and the website itself, thus determining the user experience. The research method includes problem identification, literature review, UI design, questionnaire testing, evaluation, and result analysis. The questionnaire as a tool for the evaluation obtained data from 21 respondents, including 4 lecturers of Informatics Engineering experiencing in this field. The analysis concludes that there is an average severity level of 2, indicating minor issues in the website UI design. Aspects requiring further improvement include Error Prevention System, Recovery and System, and Help and Documentation. However, these aspects can still be improved to enhance the quality of website design. Suggestions for further development include adding error message notification features, feedback features, and design documentation to enhance user experience when using the website.
Application of Simple Additive Weighting (SAW) Method in Decision Support System for Selecting Study Programs At The University Of Papua Fransiskus Jekson Rua; Dedi Iskandar Inan; Marlinda Sanglise; Ratna Juita; Lorna Yertas Baisa
G-Tech: Jurnal Teknologi Terapan Vol 8 No 4 (2024): G-Tech, Vol. 8 No. 4 Oktober 2024
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/gtech.v8i4.5103

Abstract

To help prospective students choose a study program that suits their abilities and interests, it is necessary to design a decision support system. This system aims to facilitate the selection process of study programs for prospective students. This research aims to develop a decision support system that can help prospective students in choosing a study program at the Faculty of Engineering, University of Papua in an objective and structured manner. This study applies the Simple Additive Weighting method to facilitate the decision-making process by considering a number of relevant criteria. The evaluation is based on the following criteria: tuition fees, accreditation status, number of teaching staff and staff, and job prospects. The findings of the study revealed that the Informatics Engineering and Civil Engineering Study Programs, both at the S1 level, obtained the highest identical preference value, namely 1, outperforming other study programs. However, the best alternative is the S1 Informatics Engineering Study Program.
Evaluation of the West Papua Central Statistics Agency Website Quality Using the WebQUAL 4.0 Method Edi Meidika; Marlinda Sanglise; Alex De Kweldju
G-Tech: Jurnal Teknologi Terapan Vol 9 No 1 (2025): G-Tech, Vol. 9 No. 1 January 2025
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/gtech.v9i1.5941

Abstract

As the official statistical data provider in Indonesia, BPS always innovates to provide better services to the community. By utilizing information technology, BPS has presented various online services such as websites. This research aims to evaluate the quality of the West Papua BPS website using the webqual 4.0 method. The WebQUAL process involves measuring user perceptions of a website's quality based on three primary dimensions: Usability, Information Quality, and Service Quality. The flow of this research includes planning, data collection and data analysis. This study used 139 respondents. Based on the results of the analysis that has been done, the results of the hypothesis can be concluded that the three dimensions of Usabilitiy, Information Quality and Service Quality are in the category (Accepted) where users feel fast with the quality of the West Papua BPS website.
Quality Analysis of the West Papua Tribune Website With the Webqual 4.0 Method: Evaluation of User Satisfaction Listia Rachmayani; Marlinda Sanglise; Julius P.P. Naibaho
G-Tech: Jurnal Teknologi Terapan Vol 9 No 2 (2025): G-Tech, Vol. 9 No. 2 April 2025
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/gtech.v9i2.6555

Abstract

The development of information technology has driven changes in news consumption, with online media becoming the main source of information for the public. Tribun News West Papua, as one of the news portals, has an important role in presenting fast and relevant news. However, website quality affects user satisfaction, so an evaluation of Usability, Information Quality, and Service Interaction Quality aspects is needed. This study aims to analyze the quality of the Tribun News West Papua website using the WebQual 4.0 method and see the effect of these three variables on user satisfaction. The quantitative approach used 134 respondents and the data was analyzed using PLS-SEM through SmartPLS 4.0. The results showed that Usability has no significant effect on user satisfaction, while Information Quality and Service Interaction Quality have a positive and significant effect. Service Interaction Quality has the most dominant influence where service responsiveness and ease of interaction are the main aspects in increasing user satisfaction. This research shows that increasing user satisfaction can be achieved by keeping the news current and improving service interaction features, such as a more responsive commenting system.